GamesandCardsUK Reviews 

425
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

As others are saying, ordered Pokémon celebrations back in summer 2021, very little communications after phones calls, messages and emails no response. Have requested a refund but still nothing! can’t... See more

Rated 5 out of 5 stars

Got a delivery on the way today and just placed another order, just want to say how fantastic this place is. Great prices, still managing to find stock of things like Pokemon in these very trying ti... See more

Rated 5 out of 5 stars

Legitimate company, great selection. Packaging light yet sturdy. Cheaper postage would be good. If what would be a sought after item is in stock, goes out of stock fairly quickly (was unable to get a... See more

Rated 5 out of 5 stars

I've purchased quite a few Transformers from this site and each transaction has excellent. Friendly and polite when answering questions and a rather tasty little loyalty scheme that gives actual cash... See more

Company details

  1. Toy Store

Information provided by various external sources

Games & Cards UK offer a wide range of CCGs, toys, plushes and games. Check out our offers now, with free shipping over £40 and points for every £1 you spend.


Contact info

3.4

Average

TrustScore 3.5 out of 5

425 reviews

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No recent history of asking for reviews

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3.4

All reviews

(425)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware of this company when ordering…

Beware of this company when ordering online.
Did not receive item.
Poor service, terrible customer service.
I would not buy online from this company.

December 18, 2020
Unprompted review
GamesandCardsUK logo

Reply from GamesandCardsUK

Nicola doesn't understand that Royal Mail are currently under immense pressure due to Covid and Christmas. She can have a refund for her missing parcel once we can confirm it is missing, which we can't at the moment due to the above issues. If only we could all live in magical fairy worlds like Nicola where nothing bad interrupts her wishes.

Edit: Surprise, her item turned up, as expected.

Rated 5 out of 5 stars

So impressed with the efficiency and…

So impressed with the efficiency and the speed of delivery and also the quality of the toy I received.
Staff member I was emailing was so quick of the mark and keep me reassured
The toy I ordered for my son was with me in less than 3 days and I am going have one happy kid at Christmas.
Would definitely recommended games and cards to my family and work colleagues.
Thank you again

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Amazing service! I messaged them to ask availability on a Draco Malfoy Nendoroid, they replied super quick and it arrived a few days later, perfectly packed! Would happily order from again!

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Went on website and purchased the wrong item a Marnie collection box, Gamesandcards uk gave me a refund and changed to the product I did want to Buy. With Great Customer Service. Then The product i did want to purchased came very quickly delivered especially during covid-19. Very Happy with the level of Customer Service...

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great place!

Excellent stock, good prices, friendly staff, couldn't do more to help you!

Really glad I found them!

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Never heard of this company before…

Never heard of this company before placing an order for first time last week (Aug 2020) - everything superb. Delivery was quick and communication was spot on. Would definitely use them again. Highly Recommended. Am so pleased that I found them.

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! The items I ordered are at a competitive price, the packaging when they arrived was spot on and there's a loyalty scheme. Highly recommended..

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding!!!!

Received my first order today. Arrived really quick. The items I ordered were not available from any other retailers online. Will definitely use again without any hesitation. I will be supporting this Independent store In the future with further orders. A+

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Placed an order for several items which arrived safely and well packaged. One item proved to be faulty; Games & Cards UK responded to my query very quickly and addressed the issue.

Great service, I will definitely use them again.

May 19, 2020
Unprompted review
Rated 5 out of 5 stars

Super shop!

Brilliant retailer! Communication is excellent and always a fast response to any enquiries. Items always arrive quickly and very well packed. Genuinely a pleasure to deal with and I cannot recommend them enough!

May 18, 2020
Unprompted review

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