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See what reviewers are saying

Rated 5 out of 5 stars

I opened a Rust server with Game Server Kings and it was a super easy process, like most hosting service providers. What sets Game Server Kings apart, though, is the 24/7 ongoing support for when thos... See more

Rated 1 out of 5 stars

This Service is garbage the servers have low frame rate they crash a lot and they over sell space on their servers, when asked to fix problems they simply tell you its your plugins and that you need a... See more

Company replied

Rated 5 out of 5 stars

One of the best if not the best server hosts I have every had the pleasure to experience. Their customer support answers your questions within 5 mins on average and they aren't premade messages.. that... See more

Rated 1 out of 5 stars

Extremely frustrating to work with. I've been with GSK for 4 to 5 years now and over these years. A portion of the time, there's been semi consistent issues. However, the past few months have... See more

Company details

  1. Gaming service Provider
  2. Cloud Computing Service
  3. Web Hosting Company

Written by the company

Gameserverkings is a leading provider in game server hosting services. We operate our own fully global DDoS protected network and provide shared, bare metal, and colocation hosting solutions.


Contact info

3.3

Average

TrustScore 3.5 out of 5

418 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

GSK support is always around

GSK support is always around to answer question you have. They have gone above and beyond our expectations with any questions we have. They build powerful machines to suit your needs. Highly recommended.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service!

The experience all around was very great, customer support was really helpful. Customizing the server was super easy which made the process for me so much better. I will definitely come back when I get more money to host again

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Unbeatable service

After going from host to host after bad experience with my modded rust server, I have finally settled with GSK. I couldn't find a host with a lag-free experience and decent customer service. GSK offers both.

To summarise - Incredible customer service, and very honest. Brilliant hosting; a true lag-free experience.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Best Support in the business!

I've been using (GSK) Game server kings for a few months and I have to say its my best experience so far.
I have used other providers but nothing compares to this. When I have a problem I am in contact with support in under a minute. It doesn't matter what time it is support is online! This is something I NEED. I want to say thanks to the support team for helping me out every time I needed help. Everyone is so nice and patient even with a noob like me xD

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Woah woah woah Ten Stars

Woah woah woah, I was looking for a dedicated machine because I was getting moved at NFO servers without them telling me. I believe it was because the servers started to take off and use more resources. I told NFO how I felt and they went straight to grandma's closet and unplugged me. Instantly I had 90 messages on Discord from kids. They were pissed. I spent the good part of Saturday trying to get a full machine. After three companies, four bong, and six hours later I found these guys. They answered right away and had all the information I needed. I rented the full machine and they had it up in twelve hours. I was able to set up many of my gaming servers on it and my web site. I could not believe how much smoother my play is and I now get 240 fps over the 130 I had before. Im super happy I found Game Server Kings. Most people that have problems have them in the config of their server. I see these reviews and at first I was sketched out, and ready to give up. Been here almost 24 hours now and Ive never been happier. This is where you want your game server hosted, NO CAP!!!!

February 8, 2021
Unprompted review
Rated 1 out of 5 stars

VERY VERY VERY BAD STAY AWAY!!

VERY VERY VERY BAD STAY AWAY!!! Had problem with them for ages then the CEO spoke to me with severe disrespect then blocked me because I asked for a refund, stay away!!!
“Contact my lawyer”

I had Constant issues with the panel for 4 months, charged over, which I didn’t rlly care about, But it’s very disgraceful how a “CEO” will block you (ban) only because you asked for a refund and said you was giving a bad review 🤣 Nice one...

February 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service, quick response, and (so far) no lag or down time. I've run my own private Rust server before, but moved to a place where I can't get a public IP address, so I went with the Kings. They live up to their name! I had a lot of questions at first, and their staff are very knowledgeable and don't talk down to you. Very happy (door) camper here, lol.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

This support are 10/10

This support are 10/10 and they help you get from don´t knowing anything to know all. They are realy good for someone that are new to modding and admin a server.

February 1, 2021
Unprompted review
Rated 1 out of 5 stars

Guaranteed Downtime

Tech support was awesome. Always received a fast response. However, my server was down a lot and
had been moved to two different servers. Also, it would randomly shut down and had frequent lag. I have just the one server and am starting out, and truly feel that I lost the few regulars that I had finally acquired, all because of a subpar hosting service. I don't know how a larger operation would even take the risk with this company if they knew that it wouldn't be a stable consistent hosting service. They state on their site that you will have 24/7 uptime. What I experienced was far far from it. And when asked what was to be done going forward to prevent the issue, I was basically told "oh well... it happens. Here, we'll give you an extra 14 days". Which to me is just 14 more days of crappy service. It seemed like there was zero care. As a one server subscriber I must not rank high enough on thier customer list to be a concern.

January 31, 2021
Unprompted review
Gameserverkings logo

Reply from Gameserverkings

Hi there,

I'm very sorry to hear that that was the experience you've had with GSK. We take priority in assuring that all of our customers have a great experience, whether you're on a $5 subscription or a $500 subscription.

That being said, take a look at your Battlemetrics downtime stats: https://www.battlemetrics.com/servers/rust/9378736/downtime

Your longest outage ever recorded was 4 hours. This was during a time where we experienced a hardware issue with the host machine that your server was running on. When this happened, we issued you compensation much greater than your actual downtime and resolved the issue as swiftly as possible.

I feel that this review is extremely disingenuous and does not accurately represent your actual experience with our company.

If you wish to discuss this further, or have any other questions/concerns, please reach out to me directly at: dristen@gameserverkings.com

I'd be happy to talk!

Regards,
Dristen M
General Manager

Rated 4 out of 5 stars

First Time was Gentle :)

A few friends and I wanted to try out Rust and get ourselves a private server to play on. GameserverKings.com had the best price and really great FAQs and tutorials for First time server admins. The only problem I had was my account not setting up right at the beginning. This posed no problems for me as I always had full access to my server and its admin. functions as well as quick responses from CSRs. Overall 4.5 / 5 Stars. Would recommend to others and I plan to return later when they offer Conan servers as well.

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

Dristen is a Legend.

Hello,

Dristen has been beyond helpful with my servers needs. I am brand new at running a rust server & can't even explain to you how helpful he has been.

Please feel free to reach out to me regarding specific items/topics he has helped me out with.

He is truly an asset to this service you provide.

-Carl

January 29, 2021
Unprompted review

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