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See what reviewers are saying

Rated 5 out of 5 stars

I opened a Rust server with Game Server Kings and it was a super easy process, like most hosting service providers. What sets Game Server Kings apart, though, is the 24/7 ongoing support for when thos... See more

Rated 1 out of 5 stars

This Service is garbage the servers have low frame rate they crash a lot and they over sell space on their servers, when asked to fix problems they simply tell you its your plugins and that you need a... See more

Company replied

Rated 5 out of 5 stars

One of the best if not the best server hosts I have every had the pleasure to experience. Their customer support answers your questions within 5 mins on average and they aren't premade messages.. that... See more

Rated 1 out of 5 stars

Extremely frustrating to work with. I've been with GSK for 4 to 5 years now and over these years. A portion of the time, there's been semi consistent issues. However, the past few months have... See more

Company details

  1. Gaming service Provider
  2. Cloud Computing Service
  3. Web Hosting Company

Written by the company

Gameserverkings is a leading provider in game server hosting services. We operate our own fully global DDoS protected network and provide shared, bare metal, and colocation hosting solutions.


Contact info

3.3

Average

TrustScore 3.5 out of 5

418 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

These guys are awesome

These guys are awesome! Highly recommend getting a server with these guys! Their prices, and customer server are on point!

July 10, 2021
Unprompted review
Rated 1 out of 5 stars

This Service is Garbage

This Service is garbage the servers have low frame rate they crash a lot and they over sell space on their servers, when asked to fix problems they simply tell you its your plugins and that you need a smaller map. But the real problem is their very very bad service. Don't buy their service go some where else if you want better customer support and better system to run your server.

July 3, 2021
Unprompted review
Gameserverkings logo

Reply from Gameserverkings

Hi Daniel,

I'm sorry to hear that you feel this way. When you add third party applications (plugins) to your service they can have a lot of unintended consequences. We don't limit the amount that you're able to use, but you are given a limit of RAM/CPU usage. Your server was consistently going over those limits and it was causing you some problems.

I guarantee that if we installed a vanilla, default server for you that you'd have none of the problems that you've been experiencing. Running extra third party applications on your server will require a higher package than you had on your service, anytime we'd point out what you can do fix this without upgrading (lowering map size, removing plugins, etc.) you'd just get upset.

We've tried to explain this many times, and frankly all you do is give us a rude response and start swearing at us. You've had a track record of being nasty with all of our support staff, which lead to you being banned from our live chat service.

You have 77 plugins and an above average size map. You only do monthly wipes (meaning your entity counts don't reset for an entire month). These are things that require more RAM/CPU in order to do, and that's just the truth.

Please feel free to reach out to me via support ticket and I'd be happy to send you a backup of your files and issue a prorated refund for the remainder of your subscription.

Regards,
Dristen M
General Manager

Rated 5 out of 5 stars

They did a terrific job I had an…

They did a terrific job I had an amazing time with my friends running this server I had no issues with setting it up and taking it down I want to say thank you to game server kings for providing a wonderful server company

June 26, 2021
Unprompted review
Rated 5 out of 5 stars

No lag and easy to setup server.

Once I got things sorted it was so easy to update/manage things, I used the server to have fun with my buddys and would definitely re-subscribe when we want a private server again (very good connection and ping as well).

June 12, 2021
Unprompted review
Rated 5 out of 5 stars

This was a really fun experience

This was a really fun experience. All my friends enjoyed the vanilla experience as all 12 of us tried to see who could control the server. Really good experience for people that want to have a server with there friends!

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Recommended

Recommended! Fast and easy to set up my first modded Rust server. Ran like a dream, no issues. Great support too.

May 17, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing but only one flaw.

Honestly, this company is one of a kind.

5/5 for support
4/5 for satisfaction
5/5 for no server-lag

However, I have had quite a few problems from their servers not being the BEST in regards to stability. I understand this is common in servers but that's okay. As their close-player support is one of a kind.

Would happily recommend them to anyone. Just make sure you know that their servers AREN'T PERFECT but everything else is.

May 13, 2021
Unprompted review
Rated 5 out of 5 stars

2 Thumbs up

Customer for around 2 months now, and all i can say is that GSK has a good uptime/connection and best of all the service.
With 10k of customers it take a bit longer maybe sometimes in the weekends for response that's cause the job they have it ain't easy.
Over the month i got in contact with Dristen, Chris, Jordan and Choi also Jin if i'm right sorta helped me with a ticket.
They thank me for my patience, but i would like to thank them for there patience!
Of course its your job to help others in the best way you can. Not every person got that talent and i can say that as a customer service worker myself.
The chat is great good response and good help, of each convo you have you get a log in email.
I think so far i took already like an hour of there time with issues that was just technical and nothing to do about it.

Want to do a special thanks for Choi.
For some weird reasons i had a double server one with 60 one with 80 slots the help you gave me was amazing same counts for the help you gave me this Friday.
Transfer from USA to UK didn't went as i was planned, when i contacted Choi on chat she took the time to re-check the ticket and transfer the server again.
The ping i had from USA 155+ wasn't causing any lag so for the other Europeans just order check the site and when you want to transfer send in a ticket when there spots free.

Thanks again GSK, Keep up the good work and share the knowledge.

May 9, 2021
Unprompted review
Rated 5 out of 5 stars

Everything

GamesServerKings may be the best server hosting for rust IMO. The customer service is amazing and its very easy to set up it usually takes 15-30 minutes to figure everything out and if you need help they respond fast!

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

Gameserverkings has been a great…

Gameserverkings has been a great hosting experience! Whether it be something minor or major they always are there to help you as quickly and as nicely as possible. Thanks for the great service GSK! Looking forward to many more months ahead!

April 27, 2021
Unprompted review

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