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See what reviewers are saying

Rated 5 out of 5 stars

Had an issue with a stolen package, but they were super helpful at resolving, and even reserved a new version plus fought back when Royal Mail initially rejected the claim.

Rated 5 out of 5 stars

Super Reliable Board Game Shop Been shopping with Gameslore for years, they always have good prices, have helped me with customer support issues, had speedy shipping. They have even thrown in the o... See more

Rated 5 out of 5 stars

Ordered a 'damaged' Players handbook 2024. Item arrived very fast. Ordered Saturday 22nd March 2025, item arrived on Wednesday 26 March 2025. That is amazingly fast. It was very well wrapped.... See more

Rated 5 out of 5 stars

Another excellent experience with my latest order from Gameslore. I've been using them for several years now, and every time is a joy. Fast, reliable service and a special shout out for the discounted... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

Games Lore operates from a 20,000 square foot warehouse, completing orders from it's vast array of stock and using DPD, Parcelforce and Royal Mail for deliveries to the UK, Europe and beyond.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommend them enough!

Their communication was exceptional-transparent about pre-order stock and impressively fast with dispatch. Even when an item was accidentally omitted from the original delivery, they proactively sent it later without any issue on their end.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Used for several orders now. Always impressed at the speed and quality of dispatch. Great range of games. Just very happy with the continued great service.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Another excellent experience.

Another excellent experience with my latest order from Gameslore. I've been using them for several years now, and every time is a joy. Fast, reliable service and a special shout out for the discounted "damaged" games, which are always in such good condition I wouldn't have complained if I had paid full price for them. Keep it up!

November 20, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad comms, doesn't follow distant selling laws

Order placed at beginning of October.

End of November and still fighting for a refund.

They're trying to blame the SUSD effect but the facts are:

They falsely listed items as available
Took payment
Failed to send invoice/order confirmation
Failed to notify of stock issues
Ignored multiple emails for help

Despite all of these failures being in their control not once have they accepted any fault other than to blame SUSD for exposing they're flaws.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Gameslore provide an excellent service once again..

I just received my latest order from Gameslore, and the books I ordered were in perfect condition, having been so well-packed that they survived the delivery driver dropping the box. As always, the prices were excellent, and the delivery prompt. I heartily recommend Gameslore, as theey bend over backward to provide an excellent service to their customers.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, ordered my games Monday morning and they were with me the following morning. After a recent bad experience with another games company, I was particularly happy. Will use Gameslore next time.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly staff, good prices and orders are always amazingly well packaged and protected for delivery.

May 10, 2024
Rated 1 out of 5 stars

Order not able to be fulfilled despite accepting my order for 19 days

Placed my order and it was accepted 23 days prior to release.
Company then emails me 4 days before release 19 days post order accepted to informing me they cannot fulfil my order.

Due to the unprofessional timeframes of which my order was accepted but they had not cancelled/rejected the order I am now unable to acquire this product elsewhere.

May 23, 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience

Preordered a product from them a month in advance and received an email from then 5 days before release saying they won't have enough product to fulfill my order

Will not be ordering again

June 10, 2024
Unprompted review
Rated 4 out of 5 stars

Well packaged

Well packaged, quick delivery and reasonably priced however the DDP delivery cost is a bit high compared to other retailers. Will use again but perhaps only occasionally.

May 8, 2024

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