The Gamesmen Reviews 

514
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products, including rare items, offered at competitive and affordable prices. Many consumers highlight the exceptionally fast delivery service, with orders often arriving quickly and sometimes even the next day. The professional and friendly service, along with clear communication and easy ordering process, also received strong positive feedback. However, some customers also noted issues with product condition upon arrival. These concerns often stemmed from inadequate packaging, such as items being sent without sufficient protection or in boxes that were too small, leading to damage.

What people talk about most

Product

Clients share positive opinions on product, often highlighting the great range and selection of items,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering process and quick... See more

Price

Users describe positive interactions with price, consistently highlighting great, reasonable, and excellent... See more

Service

People report positive experiences with service, consistently highlighting its reliability, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shopped with Gamesmen several times and have never had an issue. Always quick to post. There's usually only up to one working day wait between order and postage - there's a "skip the queue" pay extra... See more

Rated 5 out of 5 stars

Quick shipping, notified of packing, ready to ship, shipped and arrived. I've dealt with The Gamesmen since 1984 with my Commodore 64 and haven't looked back. Always a pleasure to deal with. The T... See more

Rated 5 out of 5 stars

These Guys are amazing i am just going to put it out there if you need or see anything you want on there website get it. I put my order in and it was processed within minutes and out for delivery not... See more

Rated 5 out of 5 stars

These guys snd gals are simply the best ever. I am not one to give reviews of any kind. But the professional service received from this company is had prompted me to leave this review. Timely delivery... See more


Company details

  1. Video Game Store
  2. Children's Toys Store
  3. Game Store
  4. Toy Store

Information provided by various external sources

Australia’s longest operating independent video game retailer. Open 7 Days. Est. 1982. Fast Delivery. Call 02 9580 9888. Shop online or in store for all your gaming needs, including Video Games, Consoles & Accessories (for PS4, Xbox One, Nintendo Switch, PC, Retro and more), Board Games, Tabletop Games & Puzzles, Toys, Pop Culture Merchandise, Gifts and more... The Gamesmen has a clear focus on continuing to deliver quality service, the extensive product range and the enjoyable shopping experience that has made us famous all these years. We will always do our utmost to offer the best possible deal combining price, service and the right product.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

514 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(514)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 Great Experience

This was my first time ordering from Gamesmen. Dispatch and delivery was so quick, items were packaged with care and priced super well. Communication was great every step of the way. Absolutely recommend this store!

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Very smooth

I was looking for a particular game that was sold out elsewhere, to send to family interstate for Xmas. The Gamesmen had it in stock. It was easy to order online, it shipped on the day the website said it would ship and it arrived faster, just two days later. Could not have had a better experience.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Can trust The Gamesmen to deliver

Extremely fast delivery in time for Christmas. Competitive prices
Great customer service
I have never had anything except a positive experience dealing with The Gamesmen over the years
I highly recommend the Gamesmen!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Received emails for estimated time of delivery and when order was confirmed, packed, despatched, in transit and delivered.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Mysterium Board Game

Awesome Company, Awesome Customer Service, Super Speedy Shipping, Have Purchased From Before and Had The Same Fantastic Experience, Would Buy From Again, Highly Recommend, Thankyou!

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Incredibly Pricing, Speed of Delivery and Customer Service!

I recently purchased a present for my wife, the price was the best I could find anywhere for that product, they packed it and shipped it within 24 hours and it arrived pretty much the next day! Unfortuantely the product was damaged (no fault of Gamesmen) and as it was the last in stock I had to request a refund. I was assisted by Monica Z and to say her customer service was exceptional simply doesn't do it justice, she was incredibly helpful and always responded incredibly fast! Hold on to Monica team, we need more people like her! Highly recommend shopping with The Gamesmen!

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Good Aussie business

Good Aussie business with great range of Star Wars collectibles at very good prices. They always package the item very well, and delivery is quick. You couldn't ask for more, very good service.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

My items were shipped super fast and were packaged very well. They arrived in perfect condition and I love them! I was able to find rare items at The Gamesmen, at very competitive prices.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Rocket Delivery

Being from Perth & so far from Sydney I received my much needed cable within 2 days. I felt closer to Penshurst than I did Fremantle.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Team 17 Cart Evercade PreOrder

Always a pleasure purchasing from The Gamesmen...great communication, great products at a great price I wasn't expecting my pre-ordered item to be fulfilled so quickly. Thanks Guys!

September 20, 2024
Unprompted review

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