The Gamesmen Reviews 

514
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products, including rare items, offered at competitive and affordable prices. Many consumers highlight the exceptionally fast delivery service, with orders often arriving quickly and sometimes even the next day. The professional and friendly service, along with clear communication and easy ordering process, also received strong positive feedback. However, some customers also noted issues with product condition upon arrival. These concerns often stemmed from inadequate packaging, such as items being sent without sufficient protection or in boxes that were too small, leading to damage.

What people talk about most

Product

Clients share positive opinions on product, often highlighting the great range and selection of items,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering process and quick... See more

Price

Users describe positive interactions with price, consistently highlighting great, reasonable, and excellent... See more

Service

People report positive experiences with service, consistently highlighting its reliability, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shopped with Gamesmen several times and have never had an issue. Always quick to post. There's usually only up to one working day wait between order and postage - there's a "skip the queue" pay extra... See more

Rated 5 out of 5 stars

Quick shipping, notified of packing, ready to ship, shipped and arrived. I've dealt with The Gamesmen since 1984 with my Commodore 64 and haven't looked back. Always a pleasure to deal with. The T... See more

Rated 5 out of 5 stars

These Guys are amazing i am just going to put it out there if you need or see anything you want on there website get it. I put my order in and it was processed within minutes and out for delivery not... See more

Rated 5 out of 5 stars

These guys snd gals are simply the best ever. I am not one to give reviews of any kind. But the professional service received from this company is had prompted me to leave this review. Timely delivery... See more


Company details

  1. Video Game Store
  2. Children's Toys Store
  3. Game Store
  4. Toy Store

Information provided by various external sources

Australia’s longest operating independent video game retailer. Open 7 Days. Est. 1982. Fast Delivery. Call 02 9580 9888. Shop online or in store for all your gaming needs, including Video Games, Consoles & Accessories (for PS4, Xbox One, Nintendo Switch, PC, Retro and more), Board Games, Tabletop Games & Puzzles, Toys, Pop Culture Merchandise, Gifts and more... The Gamesmen has a clear focus on continuing to deliver quality service, the extensive product range and the enjoyable shopping experience that has made us famous all these years. We will always do our utmost to offer the best possible deal combining price, service and the right product.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

514 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(514)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Gamesmen does not read mail

Gamesmen claims to have delivered something I never ordered - again. They seem unable to read my mails pointing out that I am not even a customer and live in Denmark. They refuse to remove my mail address from their system. Of course I have never received anything.

February 9, 2024
Unprompted review
The Gamesmen logo

Reply from The Gamesmen

Hi Michael, sorry for the unwanted emails, it seems a customer of ours had a typo in their email address, entering your email by mistake. We removed your email from their account and our systems, however we were unable to remove it from the shipping carrier's systems, so you would also have received a couple of emails from them. The good news however is that once that order is delivered you shouldn't receive any further emails. Sorry for the hassle.

Rated 5 out of 5 stars

Easy to use website and order delivered within a week

I found the products I needed, the website was easy to use. The prices were reasonable and service and communication through the process (from order to delivery) was excellent. I think this is the second time I have ordered from gamesmen.com.au and I have not been disappointed.

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered from here twice

Ordered from here twice (first order was fallguys cable guy, second time was wow! Pods and lava lamp) for my girlfriend who lives in Australia and I'm from UK both times I have ordered everything was perfect, the packaging has been very nicely presented, payment options are very flexible, the delivery speed is extremely fast and unmatched, no hassle, honestly will be ordering from here again!

Orders

G-2312-273627

G-2401-298007

January 4, 2024
Unprompted review
Rated 5 out of 5 stars

Easy purchase experience

Easy purchase experience, really quick delivery, even so near Christmas! Would definitely recommend to friends and family and use again.
Thanks Gamesmen!

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great gaming and Nerdy store for Australians

The Gamesmen are a great store for nerdy, geeky, techie, and other related stuff if you live in Australia. Their prices are competitive, things arrive quickly and are in good condition. If you have a problem they are quick to respond and resolve it. They are one of my go-to companies for TRGs and other general nerdy stuff.

December 9, 2023
Unprompted review
Rated 4 out of 5 stars

The Gamesmen sent this item promptly…

The Gamesmen sent this item promptly and was received in good condition. The only thing that makes me nervous is Auspost, but the Gamesmen stipulated a signature was required, thanks guys!

December 1, 2023
Unprompted review

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