Gamola Golf Reviews 

2,272
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Bought a universal umbrella holder from them with cash only to find out it couldn't attach to my design of trolly,took it back the following week intact and with receipt to be told only store credit... See more

Rated 1 out of 5 stars

Requested some basic information regarding the launch of the new PRO SL Carbons. Firstly, the website was misleading with the new version headed under “January Sale” instead of “New” like othe... See more

Rated 1 out of 5 stars

More than useless. Golf trolley sent back was awaiting refund. Steve from Gamola organised a courier to collect and sent it back to Master's Golf whilst I awaited months for a refund. I have now chase... See more

Rated 2 out of 5 stars

Please don't take this the wrong way, but having ordered from you before without any problems using my laptop trying to order using a mobile device has driven me mad! I tried a number of times to o... See more

Company details

  1. Golf Club

Information provided by various external sources

Online golf store located in Aberdeen, Scotland. Stockist of all major brands including Adidas, Taylormade, Titleist and Footjoy. Specialists in club making equipment.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.6

All reviews

(2,272)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Best prices found on the Internet

Best prices found on the Internet - and I did search extensively.

Fast accurate delivery - can’t ask for more

Thanks

John Howell

October 22, 2018
Unprompted review
Gamola Golf logo

Reply from Gamola Golf

Thank you for the positive feedback!

Rated 4 out of 5 stars

I will give 5 when I know they handle…

I will give 5 when I know they handle returns well. Until now I didn't return.

October 22, 2018
Unprompted review
Gamola Golf logo

Reply from Gamola Golf

Hi Johan, thank you for the positive feedback regarding your order. Glad to hear that the product is suitable.

Rated 1 out of 5 stars

Buy elsewhere. From someone who cares

Ordered a set of grips on Friday, told they would be delivered by Wednesday, no confirmation mail received. No delivery Wednesday, no delivery Thursday. Rang Gamola Golf and received a could not care less response and told that they were not dispatched till Tuesday as out of stock. No delivery Friday but arrived on Saturday. Dispatch note showed that hey were not dispatched till the Wednesday.

Looking at previous reviews I do seem to be alone in having this experience. Used to be good but have grown too big and I would not recommend using this company. There are a lot of others who care about their customers, so try them.

July 21, 2018
Unprompted review
Rated 1 out of 5 stars

Rubbish sent ferrules back to replace…

Rubbish sent ferrules back to replace and two weeks everytime i phone they say no access to system and the managers that have access are always out, avoid as customer service is non existant, buy elsewhere i warn you. rubbish company.

July 12, 2018
Unprompted review
Rated 1 out of 5 stars

Poor customer service..

Poor customer service... ordered items on-line, after a week without receiving my order I phoned only to be told the delay was due to one of the items not being in stock. Agreed a replacement item then and there that was in stock and was assured the order would be sent out that day. Several days later and after several phone calls still no sign of my order...and all I get is "we can only apologies" not able to provide a tracking number, no offer to investigate. Will never use them again. Only option left now is to try and claim my money back from them!

May 11, 2018
Unprompted review
Rated 1 out of 5 stars

No communication. Would not reccommend.

I am having the same experience as Andy below. No order confirmation, no reply to emails sent from their contact form and no goods yet.

Even if they are shipped and arrive, not sending an order confirmation is the most basic of irregularities for an online retailer. There is a huge element of trust involved in paying somebody you don't know and have no knowledge of. An order confirmation is a massive part in building that trust.

My advice. Go elsewhere.

August 31, 2017
Unprompted review
Rated 1 out of 5 stars

Awful experience, not recommended

Not sending order confirmation after placing the order, responding to customers after 2 days minimum, order cancelled with 4 emails and insisted to ship the order following the cancellation stating the order has been processed (however not yet shipped). Not sending tracking information. Only very quick to charge your credit card account. Would not recommend at all, considering the vast majority of competitors ship the same day if goods are in stock, sending confirmation upon placing the order, confirmation of dispatch and tracking number.

April 22, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Gamola - queries answered over the phone, great price, order placed and quick delivery. Will definitely use again.

February 4, 2017
Unprompted review
Rated 5 out of 5 stars

Contented customer

Clearly-presented web site, the right choice of product (Ping grips) at a good price. Easy and secure payment system, order delivered to Central France within 10 days. Very pleased with the deal and will recommend the site to friends and fellow golfers.

January 24, 2017
Unprompted review

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