Gap Year Travel Store Reviews 

530
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly and consistently had a great experience with this online company. Customers frequently praise the exceptionally fast delivery times, noting that orders often arrive within just twenty four hours of initial purchase safely. Many buyers also highlight the extremely competitive pricing compared to other major retailers, making these wonderful purchases well worth the money. Some people also felt that the regular communication from the support team was professional, keeping shoppers thoroughly informed throughout dispatch and delivery. Consumers consistently mention that the gear is top quality, arriving securely packed, exactly as described, and completely ready for their outdoor adventures.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting exceptionally quick dispatch and... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the overall quality and... See more

Service

Users describe satisfaction with the service. For example, people highlight timely deliveries within 24 hours... See more

Price

Consumers find price to be very satisfying and competitive. People report finding costs well below the... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive correct and in good condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... See more

Rated 5 out of 5 stars

I ordered an Osprey backpack from here on Tuesday - THIRTEEN MINUTES (!!!) after I placed the order I had a notification it had been dispatched. It's now Thursday and I have received it. I'm always a... See more

Rated 5 out of 5 stars

Excellent purchase of all season plus built in mosquito net. Initial use of the sleeping bag feels warm. Getting ready for cycling adventures abroad with wild camping that would entail different clima... See more

Rated 5 out of 5 stars

Emailed these guys on Sunday, Chris replied on Monday morning. I called them back. ( just to make sure everything checked out ok? Unfortunately it’s necessary these days) I placed my order on Monday.... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Gap Year travel store selling travel accessories and backpacking equipment for independent travellers


Contact info

4.9

Excellent

TrustScore 5 out of 5

530 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(530)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy and competitively priced!

I ordered an Osprey backpack from here on Tuesday - THIRTEEN MINUTES (!!!) after I placed the order I had a notification it had been dispatched. It's now Thursday and I have received it.
I'm always a bit hesitant to order expensive items from stores I've never heard of before, so I waited to receive my product before reviewing and I'm impressed. The bag is great quality and was super competitively priced - 10% cheaper than on sale at a major retailer. Would shop here again.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

We bought a Eagle Creek Cargo Hauler…

We bought a Eagle Creek Cargo Hauler from The Gap Year Store for our daughter. The bag only did a return flight to Boston and one of the wheels disintegrated.
Whilst this would have normally been a warranty issue directly with Eagle Creek, due to the short time of use the Gap Year store immediately without any issue sent a replacement and I returned the faulty bag for the to take up with Eagle Creek .

Brilliant after sales service., Will be recommending to all.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service. We ordered a fairly expensive backpack on Thursday 5th June, and it arrived (for a very small additional price) on Friday 6th June in the morning. The communication from the team was excellent, and the products are exactly as they advertise. We went on to buy a few other items, which have just arrived - on Sunday 8th June. Wow! Excellent products and 10/10 service.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Delivery very quick & efficient. Communication & helpfulness superb. I wouldn’t hesitate to use again & very highly recommend. Thank you

April 9, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look