Gardening Naturally Reviews 

165
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times and describe the online ordering system as extremely straightforward and remarkably easy to use. Consumers also highlight the high quality of the gardening products and deeply appreciate the friendly, knowledgeable assistance provided whenever they need help. Some reviewers were not happy with experiencing occasional delivery issues, damaged items, incorrect sizes, or missing components in their initial packages. However, people frequently noted that the responsive customer support team quickly resolved these unexpected problems by sending prompt replacements the very next day.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising affordable items that match... See more

Order

Users describe positive interactions with order, highlighting the very fast delivery and efficient online... See more

Customer service

Customers reported strong satisfaction with customer service, highlighting helpful phone assistance and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Service

Reviewers highlight positive aspects of service, frequently praising prompt responses and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After receiving our order of tubing and netting within 2 days of ordering it, which is excellent, we found that 4 of the tubing were damaged. After speaking to a very polite lady named Sharon and emai... See more

Rated 5 out of 5 stars

This was my first order with Gardening Naturally and I was disappointed that the item ordered was damaged. What I was very pleased about was the customer service couldn’t have been better. From my fi... See more

Rated 5 out of 5 stars

It took two attempts to get it to us due to courier issues, but we have our aluminium poles ready to build a tomato frame for this season’s crop. Very excited already. The team at Gardening Natura... See more

Rated 5 out of 5 stars

The on line ordering system is one of the easiest and most straightforward I have used. confirmation of order was clear and concise. Delivery by Royal Mail was very swift. The netting ordered was exa... See more


Company details

  1. e-Commerce Service
  2. Garden
  3. Garden Center
  4. Land Allotment
  5. Pest Control Service

Information provided by various external sources

Vegetable cages, garden netting, garden fleece, ladybirds and nematodes everything you need to grow your own fruit and vegetabless


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(165)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Weed Control Fabric

Ordered some Weed Control Fabric, item arrived quickly and the quality was outstanding. Used to underlay some artificial grass and gravel boarder.

January 4, 2018
Unprompted review
Rated 1 out of 5 stars

Great value = Poor product

Great value, but you do really get what you pay for...
Terrible instructions, very basic with no labelling of parts or being able to identify them on the really basic diagram.

July 31, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Purchased Durlac Pole from them 5 months ago. Used it on five occasions and then item became defective, locking in fixed position and unable to unlock. They replaced it immediately although the makers of the product Durlac were very unhelpful.

Well done and thank you Julie and the ladies there.

October 10, 2014
Unprompted review
Rated 5 out of 5 stars

A choice for gardening, naturally!

Want to grow vegetables without pesticides? Then this is the site for you. Gardening Naturally is my choice for mesh, netting and insect barriers. My last order for veggiemesh among other bits was dealt with efficiently and delivered in a timely fashion (as they used to say). Prices were very competitive and the product even better. The veggiemesh insect netting has been in place for the past few months and is: a) very well made. b) showing no signs of wear or deterioration.  And more importantly. c) not letting any of those pesky insects in, touch wood.

July 25, 2014
Unprompted review

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