Great experience. Plant arrived in great condition, in a lovely pot with my personalised messaged printed on a gorgeous piece of card. They also provided detailed instructions. I was nervous after rea... See more
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Don't buy vines from them,only few inches tall came with dried tiny leaves,after few months still not recovered,waste of money local garden centres is way better choice for 16 euros you can get 1 mete... See more
Company replied
delivery showed up late....we were waiting about 8/9 days for them, one of the aloe veras has root rot and showing signs of overwatering despite being in dry soil.... the soil in both aloe veras was v... See more
Company replied
Ordered 4 plants which arrived in good time. 2 were fine and healthy , 1 was borderline but has recovered but one was dead just brown twigs. Planted it but very clear it was dead. Sent a request for a... See more
Company replied
Company details
Information provided by various external sources
Your On-Line Garden Centre
Contact info
United Kingdom
- www.gardens4you.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I was hesitant to order after reading…
I was hesitant to order after reading so many poor reviews, but my order was perfect, delivered on time and packed very well so there was absolutely no damage to the plants. I highly recomend it.
A first class experience from start to finish!
I write belatedly to thank you for completing the above order in such an exemplary fashion. The plants that you sold were very competitively priced, first class and arrived in excellent condition. The promised delivery schedule was exact; arriving exactly on the date promised. Overall, it was a FIVE STAR experience.
rotted weak plants, do not buy
delivery showed up late....we were waiting about 8/9 days for them, one of the aloe veras has root rot and showing signs of overwatering despite being in dry soil.... the soil in both aloe veras was very loose indicating being planted right before shipping :/ the fly trap is very very weak and nowhere near as described on the website regarding size. Overall I'm very disappointed and would not recommend or order again.

Reply from Gardens4you
Very happy
Received my order today, yes they are a bit small but very happy with the 5 shurbs, they came in good condition and instructions on how to plant them.
BEWARE - order "cancelled" without notification
BEWARE - On day I should have been expecting delivery I was finding out (from gardens4you.co.uk) that the order had been cancelled by gardens4you without any notification.
Placed an order and got a confirmation email from gardens4you, over the coming days I started to receive what appeared to be phishing emails from Multisafepay.
After multiple emails to gardens4you, they eventually confirmed "the payment wasn't sent to us"...I didn't "send" payment I paid online days earlier with my credit card and received confirmation of same...beware providing your credit card details and expectation of order delivery!
Edit: re ridiculous reply -> might be useful to update your website with this information, instead of accepting payment and my delivery address for a delivery which was expected and subsequently cancelled days later.

Reply from Gardens4you
Still waiting
I ordered plants on the 9th of April and was told they would bee here in 6 days after paying for DILERVERY charge DPD. It is now going into 8th day and still no sign of anything. Its a joke of a website.

Reply from Gardens4you
Plants arrived destroyed and soaked in water
Plants arrived destroyed, fell out of pots, soaked in water. I plant fell apart and has root rot.
leaves broken and nothing like on the picture.
paid more for larger version of plant got 2 thin branches 5cm tall after promising 12. Gloves , thin and low quality. Never ordering again.
Bad quality, badly packaged, misleading information
The plants we ordered were just sitting in a box, torn to pieces, squashed, badly cut and nothing like the pictures or descriptions on their website.

Reply from Gardens4you
Poor quality bare root roses
Poor quality bare root roses bought by my wife in December - planted on delivery but no sign of life (the roses - not the wife!) now. Customer service email address was now no longer recognised as the company no longer delivers to UK. Also unable to log in to the website as 'forgot password' link is not working either. Very disappointed.
Update. My poor review was posted in April. Company finally got round to responding 6 July. No acceptance of responsibility for the failure of the bare root roses. Like many other reviewers, there seems to be a pattern of this company rejecting criticism and posting 'copy and paste' responses.
Even though they repeat their warranty comments they have not offered a refund for the 3 perennial roses which failed within the first twelve months.
Their responses to negative comments often seem to shift the blame on to the customer.
Even if one could, I would not use this company again and would strongly advise against others who are members of the EU using this company.

Reply from Gardens4you
Don't waste your money or time the…
Don't waste your money or time the plant in the picture is not the plant I received....poor show alround AVOID.

Reply from Gardens4you
Absolutely dreadful
Absolutely dreadful. None of the plants I bought from this company last year have come to anything at all. Some of the plants were ornamental grasses. I even contacted them because there really were just two or three tiny little blades of grass in each pot. I was told they would be fine once they were in the garden. Not one survived. Same goes for every other plant from them. Never again. Absolute waste of money.
21/5 Have read their response. Not quite sure how to send photographs of plants which aren't there but I will try to find some of the bits which survived. Doesn't take away my disappointment, though, particularly as I had already queried the size of them and was told to put them in the garden.

Reply from Gardens4you
I received what I ordered in good…
I received what I ordered in good time, and felt that I got very good value
They have not disappointed
They have not disappointed, even once. Flowers in great condition, fast delivery. Delighted
Very happy
Very happy. Received my shrubs in perfect condition. Would definitely recommend Gardens4u and will use them again.
Mary from Donegal
Everything I ordered I received in…
Everything I ordered I received in perfect condition. I got strawberries, both in pots and bareroot, all of them arrived very much alive and healthy looking, fingers crosses ill keep them that way 😂 very happy with products and fast delivery, will be buying again for sure.
I ordered plants from gardens four.ie
I ordered plants from gardens4u.ie. They were just Primulas but 2 were dead and 5 were half dead, the remainder aren’t great but I’ve repotted them, am feeding them and hoping they’ll come on. I didn’t ring the company on the day they arrived. I had come home tired from work and just didn’t have the heart to be honest. Won’t be using them again. Deirdre

Reply from Gardens4you
I wish I had read the reviews
I ordered 15 plants - average price €15+. I've ordered a lot of plants online before with others and been very happy. But, boy, were some of these hardly there at all. One was decidedly dead and should never have been sent. I'm going to have to put them in pots I think to try to bring them on before planting them. I will still buy plants and other gardening supplies online - but from others. I wish I had read the reviews before ordering these. I will not be engaging in bizarre discussions with the retailer as to whether one checks the long range weather forecast before ordering. Gulf Stream weather rarely reaches freezing and hasn't now either. You couldn't make this up. It's a wonder I manage at all with my glorious acre garden which I have maintained for the last 20 years.
I am revising this one more time.
If the vendor believes this is an inappropriate time to sell plants, why is he selling them? I have tried to rescue them - but 2 have died so far. I spent €130+.
I complained to Trustpilot about the communications on 19th Feb, but have received no reply.
10 of the plants have been planted and have survived well in temperate conditions. 2 are dead - both there on arrival - I thought 1, but I was being optimistic. 3 are in intensive care - I'm there watching and caring for them every day.
I mistook the website for the other one I normally use.
I'm a single woman on my own. I will not be revealing my identity to this vendor, believe me. It has been a bad experience. In future I will make sure I use my usual site.
Other potential customers can read these communications and make up their own minds.

Reply from Gardens4you
Wow kinda shocked with reading the bad…
Wow kinda shocked with reading the bad reviews here I ordered my bonsai plants on 3rd Feb recieved them today 8th feb packaged very well ceramic tray pot not damaged just knocked one star 🌟 off as they are little smaller than I thought!! Other than that I'm very pleased with my purchase and will buy again from this company 😁
Absolutely rubbish company
Absolutely rubbish company : half plants were destroyed, an acer was a 15E stick (no leaves despite summer) was messily grafted on a stick, they told me it was a bad graft and refunded this only, no apologies. The rest was tiny and very unhealthy. Prices are low but not worth it if you get lousy miniature rotten plants. Waste of money buy local and quality is the best advice i can give after that disapointing experience

Reply from Gardens4you
Further rubbish rotten products
Further to my previous post About all the damaged boxes, I could not give them as gifts planted them myself only two out of the six have grown, the rest were rotten inside

Reply from Gardens4you
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