Gardens4you Reviews 

I ordered two Christmas tree Picear Conica plants on the 15th October and they arrived on the 17thOctober , they are beautiful looking plants, have a good size, were packaged very well and speed of delivery was excellent.
I'm very pleased with this purchase and would highly recommend this company.
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Sent rotted, moldy bulb that is squishy and in poor condition. This is at the prime of the season, where stock should be fresh. Do not want to plant as it will likely infect other plants.
No explanation, no apology, it's entirely on the customer.
They will not refund unless the bulb "does not grow".

Great plants my daughter loved them. Only problem I didn’t know when they would be delivered and no way of instant communication.

I’m normally a savvy online customer and I wouldn’t order from outside the UK for flowers - however my mother wanted yellow orchids and I couldn’t find it locally / source from a UK based company. I ordered a yellow orchid with an additional pink pot for mum’s 65th birthday. The ordering process didn’t let me add a different address to send to so I had to contact their customer services to amend delivery address. That process seemed to be ok, but a few days later I received a forwarded email from Gardens4you saying that DPD needed another address? I tried inputting the address and I was getting lots of trouble so I emailed the customer service ofcourse no reply. Absolute shambles - I had to download the DPD app and it’s very apparent that Gardens4you just inputted the name of the street and without the house number! A week later after the orchid was dispatched - finally the orchid was delivered but when my mum opened the box in front of the delivery driver, she refused the delivery of dead orchids on her birthday. I contacted the customer service via email on 10 Sep and to date, still no reply.

I have been seeing Gardens4you replies saying you need to take pics, sadly as my mum was so upset she forgotten to take a pic evidence of the dead plant, just refused the delivery. I am entitled to refund for substandard service and goods but I know I wouldn’t get my £40 because my mum didn’t take a pic however it’s more important to me to share my horrible experience of dealing with this company.
At a glance it looks like the company has great customer service score (trustedshop website) but don’t be fooled like me - I have learnt to check recent reviews and you will be shocked....

Update: to Gardens4you customer service team I would be grateful if you can send me a link to the trusted shop website so I can give a real balanced review/ feedback of your service. Thanks!

Fast delivery, all plants were healthy, packed very well secured, ordered some pots too - NOTHING broken. Extremely good experience, will be buying more in the future!!

I am putting one as 0 is not an option. Where do I start! I'm speechless at the attitude of the customer service department. Condescending, verging on rude and inefficient. Now for the plants. I ordered a number of lavender plants and they arrived in July. They have not grown at all since then and now the company say they are dormant and won't consider a refund until next spring! They have even threatened to respond to this review with pictures. The pictures I took last week show they had not grown!!!!

I've ordered houseplants from Gardens4you on two separate occasions and both orders were great. I ordered an Areca Palm, Dracaena Warneckii, Ficus Benjamina Kinky and a coffee plant and 6 months later all are doing really well. Delivery was within the stated timeframe and all plants arrived unharmed.

Some of my plants went missing in transit but the company immediately responded and sent replacements the next day. The plants arrived in a very healthy condition and I couldn't be happier with the service and product. Thank you Gardens4You!

If I could give a 0 I would. Do not purchase from this company. They reply with patronising emails and do not stand by their refund policy. I have asked numerous times now for the plants to be collected and returned as they are incredibly poor quality and I am not using them but all I am getting is repetitive replies which completely ignore the fact I am asking for the plants to be returned. I wish I had of declined the delivery but I suppose I wouldn’t have known how awful they were until I opened them. They seem to think that all customers have no clue about gardening so just fob you off. Money down the drain and an awful experience. Please avoid .

Wonderfull and healthy plants. Packed with so much care✨

I have ordered plants from other companies with poor results. However my recent order of 10 plants from Gardens4you was the best ever. Well packed, healthy plants and quick delivery. what more can you ask for. Well done, I will be buying again.

My first order of 13 shrubs arrived perfectly packaged very fresh and healthy. I am so very impressed. They've been in the garden for a week now and are looking fantastic. I will certainly order from Gardens4You again and would highly recommend. Very prompt delivery too. Thank you.

I have just read a lot of negative reviews and felt as if I must have been dealing with a different company! My Sanseveria and bulbs arrived promptly and were well packaged to prevent damage. The plant was very healthy and larger than I had expected with lots of new growth coming from the base. Also included were details about how to look after the plant. Excellent price, much cheaper than my garden centre. Will certainly be buying from them again, I hope they don’t let me down.

I ordered three plants from this Company but didn't read the reviews first. Big mistake!
The standard camellia is a healthy stick with the top cut off.
The standard bicolour rose has a spindly, lopsided graph which doesn't look like it will last the month.
The clematis is a very small and weedy specimen which was very overpriced.
I cannot recommend this Company.

I’m happy with my plants arrived safely. Thanks garden4you

Disappointed in the care that has gone into the plant I recieved today. Obviously continuously watered overhead with hard water and leaves are caked in hard water deposits and burned in some places and shrivelled up. No mention of last watering date and plant is obviously grafted but no information on genius of plant or information on the type of graft.

Buyer Beware !!! Was told by customers services pictures are for illustration only, not what you get when I complained that 10 red mini std meillandina roses I received had weak tiny heads and flowers the size of my thumb nail.
Another picture on their web site showing 5 hedging plants in full bloom looking beautiful is impossible to replicate as in reality they all flower at different times.
All complaints seem answered the same way ‘give the plants a chance to grow’ their refund policy is ridiculous as they have no control over the plants once they have been dispatched, so are they going to replace them or give a refund for things that die if you wait as asked ? I don’t think so.

Completely not worth it. Much much worse than Ikea plants. And more expensive. donot buy from there.

I ordered 12 ground cover roses - the whole experience was 100% successful. Prompt delivery of perfect, green, healthy, well packaged roses. More than pleased. Would definitely use gardens4you IRELAND again.

I’ve only given one because you can’t give 0. Ordered two vines for a leaving present...one turned up half dead and there started a patronising exchange of emails, where I was basically told that the item should be bent and damaged. I’ve been growing vines for years and know what’s acceptable and what isn’t. Was told to send the plant back at my own cost if I wasn’t happy, which would be more than the plant cost. Which is of course how they operate. Terrible customer service and patronising emails in response to a reasonable request for a refund. I’ll save my money in future and go to people who know what they’re doing 🤬