Dazardbet Reviews 

42
TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

I purchased an ornament and upon delivery I noticed there was a manufacturing fault, and notified the company immediately. It took 2 weeks to receive a response (only email and IM communication as the... See more

Company replied

Rated 4 out of 5 stars

Although the delivery lead time was quite long, I get the impression this chair was made to order. The build quality is great and the fabric just the right colour for what I was after and true to imag... See more

Company replied

Rated 5 out of 5 stars

Love this website, I'm a returning customer and find something lovely every time. Always great communication and delivery times. Sideboard I ordered last time took the full 14 days to arrive but then... See more

Company replied

Rated 5 out of 5 stars

Lovely online shop. I've ordered twice from this website now and everything was fine. Sideboard arrived when it did. Ordered lamps last week and they arrived yesterday. Great simple experience and wou... See more

Company replied

Company details

  1. Furniture Store

Written by the company

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3.6

Average

TrustScore 3.5 out of 5

42 reviews

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3.6

All reviews

(42)

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Rated 5 out of 5 stars

Amazing customer service highly recommend

I have used Garland street interiors a lot over the years for my home.There customer service has always been amazing I just can’t fault it,Even if your just buying accessories Iv always found them so helpful.
I would highly recommend this company,amazing customer service and beautiful furniture.I will be using them again in the future.

September 3, 2021
Unprompted review
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Reply from Dazardbet

Thank you for your lovely review Sarah, it means a lot to us to receive reviews like this. Hope to see you soon 😀

Rated 5 out of 5 stars

A****** Love this website (returning customer)

Love this website, I'm a returning customer and find something lovely every time. Always great communication and delivery times. Sideboard I ordered last time took the full 14 days to arrive but then again I am up in Aberdeen so I totally expect that. Can be so difficult get good products up here without paying the earth. I was kept informed at all times and am overall extremely happy with Garland Street Interiors.

June 10, 2021
Unprompted review
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Reply from Dazardbet

Thanks Sally that’s such a lovely review to read. Look forward to welcoming you back soon 😀

Rated 1 out of 5 stars

Bad customer service

Ordered two items in February still have not received them , told they were dispatched last Thursday with a tracking number that is invalid. Now they are saying they can not find where the parcels are. The customer service is atrocious never get back to you when they say they will. Asked for a refund several times , they keep saying it’s on the way. The worst company I have ever dealt with.You lied when the item was dispatched and no refund was offered in your last email today or if I wanted to wait .when I ordered in February you told me there would be a delay and it would be here May 7th which I agreed to , it’s now 17th May and still nothing , today is the first time you have said only one item instead of two has been dispatched, but you have know idea where it is ! Once again if it cannot be resolved I would like a refund . It’s a shame you could not reply to me personally! Out right lie you have offered it once in February. I am saying now yes please I would like a refund , if you could arrange that 18th May that would be great.I have replied to all your emails , I ordered two items from you one (I don’t know which) you say was dispatched but you you don’t know where it is the other you have not mentioned,I have been more than patient because of the current situation we are all in ,I like to support small businesses, but I simply do not have the time to be chasing up your company as to the whereabouts of my order, I would now like a refund and hope this can be resolved as quick as possible.

May 17, 2021
Unprompted review
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Reply from Dazardbet

Hi Julie, we have been in touch with you since you placed your order at the end of February. We informed you that the items were not due to arrive until May and offered you a refund, you then very kindly agreed to wait. We then contacted you again to say that we was due one item, but the other was further delayed. This you agreed to wait for. We then contacted you to say that the one item was on it's way and we would dispatch this separately. We then contacted to you with the tracking details for one item which has now gone awol at our local depot due to the collection driver not scanning the label correctly. We have emailed you again this evening asking if you would like to wait for the parcel to be found and again offered a refund which you have agreed to wait for. I totally understand your frustrations with the wait times, but our entire industry is still feeling the effects of Covid-19 with huge delays to our stock arriving. We hope to have this resolved tomorrow morning once we hear back from DPD.
Update - We have offered you a refund twice now, with no response. 8.20pm and 8.32pm this evening. You didn’t reply to our emails but instead updated your review calling us liars which isn’t very nice. We will now go ahead and refund your order.

Rated 5 out of 5 stars

Amazing service as always

Cannot rate Garland Street Interiors enough, Rachel has always been extremely helpful. We have brought a few items from here now and cannot fault the service that we have received.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

3rd purchase from Garland Street

3rd purchase from Garland Street, absolutely love this shop and their Instagram account. So inspirational. I’ve had one delivery that was ever so slightly delayed and during this awful pandemic, it’s understandable, but I was kept informed along the way. Will definitely be back. Just sorry it took so long to pop a review up! 🙈

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

EXCEPTIONAL CHOICE AT GREAT PRICES

I have purchased numerous items over the years from this company while undertaking my house renovation. Their product knowledge and advice is second to none. With a large variety of items on offer and great promotions I always struggle, as I want everything !!!! Can’t wait to start my next room, I’ll be purchasing again very soon.
⭐️⭐️⭐️⭐️⭐️

March 6, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered item on 01/09/20 - still not received

Still waiting to receive item ordered on 01/09/20, and despite numerous attempts to contact this company by different means for an update, to date no response received - not even an acknowledgement or a "sorry for the delay but..." reply. Terrible customer service. I paid £179 to this company and almost a month later still nothing to show for it. Avoid.

September 27, 2020
Unprompted review
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Reply from Dazardbet

Hi we contacted you on the 13th September to say that there would be a slight delay as we were waiting for new stock to arrive. The wings were despatched on Saturday morning (26th) and will be with you on Tuesday 29th.
Kind regards
Rachel

Rated 1 out of 5 stars

Still waiting my deliver which I…

Still waiting my deliver which I ordered on 27th May... I have been in touch via Instagram and was told this would be sent out on a overnight carrier...well that was Monday and I’m still waiting. I am now just gonna ask for a refund as this is terrible service

June 28, 2020
Unprompted review
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Reply from Dazardbet

The order was shipped within a couple of days of being placed, but it wasn’t brought to our attention for almost 3 weeks after the customer contacted us to say they hadn’t received it. We then rectified the matter by sending replacements. Kind regards GSI

Rated 5 out of 5 stars

Beautiful delivery

Beautiful delivery today from Garland street interiors. Excellent value for money and great communication from Rachel.
Very very please would highly recommend. Great selection too

June 24, 2020
Unprompted review
Rated 5 out of 5 stars

Another great purchase from Garland…

Another great purchase from Garland Street Interiors. Two beautiful silk cushions, which I am very pleased with. Great company to deal with, very pleasant and efficient. Would definitely recommend treating yourself!

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful

Wanted some help for getting the wife some flowers so went back to this nice helpful lady at garland street interiors
Ended up buy flowers and a nice vase
Wife loved them

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Extremely happy customer

I ordered 6 dining chairs. Very friendly, helpful and professional service. I explained what I wanted and Rachel went out of her way to find something that suited my requirements. I was told courier would contact me, which they did. Chairs arrived and are absolutely perfect! Will 100% use Garland Street Interiors for all my future purchases. Good quality and good value, no fuss. Highly recommend! Thank you!

February 29, 2020
Unprompted review

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