Garnet HillReviews 

1,506
TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

We ordered a king size quilt and a pair of shams in January 2026. The quilt came in a timely manner (although longer than many companies). The shams were not received until early June! No explanat... See more

Rated 5 out of 5 stars

I’ve ordered twice lately and both times I’ve been delighted with the offerings/options, the ease of ordering, prompt delivery and oh yes! I absolutely LOVE the organic cotton percale sheet sets! The... See more

Rated 3 out of 5 stars

I just recently received your catalog. I have been a customer for years. Your prices have increased again. First we lose personal customer service & now have to pay more. I’m extremely disappoin... See more

Rated 5 out of 5 stars

I've been shopping at Garnet Hill for years. My latest purchase, a Bath Mat with memory foam, is terrific. Sourced from Portugal, the mat cover itself is thick and plush; the memory foam make... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Garnet Hill original designs in clothing and home decor. Growing Up with Garnet Hill, a spirited collection of designs with kids in mind.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(1,506)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Service was pleasant and satisfying

My experience with GH's customer service representative during an exchange was pleasant and satisfying. She was knowledgeable of the inventory and willing to access additional information to serve me better. Overall I had a very good experience.

October 10, 2023
Rated 4 out of 5 stars

Good customer service, excellent product

When I placed my order for pajamas, somehow the wrong pattern was selected, and I didn't notice until one minute after I placed the order. Unfortunately, it was 7:00 p.m. so I was not able to reach customer service and the order was packed overnight and mailed out. I ordered the correct pj's, and the rep helped me the next morning to plan the return of the first pj's. Everyone was super helpful and I got my refund in a timely way.

Also, the pj's are very nice quality with beautiful fabric and well constructed. The only thing missing is pockets in the pj pants.

October 2, 2023
Rated 4 out of 5 stars

plushy gift

This was a gift to me from my husband while I was suffering from broken ribs and vertebrae. It arrived quickly and feels delightful.
problem is it matches nothing in our home, but its such a sweet gift that I don't feel I can exchange it without hurting his feelings

October 3, 2023
Rated 5 out of 5 stars

As always the quality is topnotch!

As always the quality is topnotch!
Anything I purchase I know will last and be enjoyed for a long time. I appreciate the ease of ordering and security of knowing my purchases are coming and will arrive safely and in great condition.

October 10, 2023
Rated 5 out of 5 stars

My kind of stuff!

I’ve ordered twice lately and both times I’ve been delighted with the offerings/options, the ease of ordering, prompt delivery and oh yes! I absolutely LOVE the organic cotton percale sheet sets! The golden bumblebees and the gray/black field of sheep - each set has made a wonderful addition to the decor of our guest bedroom! Soft right out of the dryer, great fit; both make ideal bed-making and sleeping. Winners for me!

September 25, 2023
Rated 5 out of 5 stars

Always Quality Items

Always receive quality items and in a timely manner. Prices are a little high so always shop the sales and have never been disappointed.

October 2, 2023
Rated 5 out of 5 stars

Love Garnet Hill

Love Garnet Hill. I’ve never ordered a product that wasn’t exactly what I saw in the catalog and good quality.
Both rugs are beautiful and the bedding is top quality.

September 28, 2023

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