Gatwickparkingspaces 

After several weeks, they have told me that they didn't cause the dents in my car! No proof offered, no sharing of photo's.

This has proved to be an expensive parking experience as I now have to repair the damage they caused!!

Never again.

Looks like this company is now giving itself fake reviews, to make their selves look better. Have a look at the last 4 or 5 reviews, all the same, with the constant use of !!!

Warning, do not use, this company will damage your car, they will be late, they will fob you off, they will be rude, and will take no responsibility of their actions. You've been warned.

Cowboys

Would recommend this company to my friends
Polite staff and helpful

Driver was already waiting for us to pick up our car and on return our car was waiting for us in the car park
Will be using them again.

These guys are great, I don't understand the negative reviews? The whole experience was flawless. I will definitely be using them whenever I fly from now on.

We were very pleased with the service it was excellent. After a very long flight it was a pleasure to not have to wait for your car!!! We will most definitely use you again.

Great service, friendly staff !!!
Didn't have to wait when I flew away and when I came back. I recommend GatwickParkingSpaces !

Great experience!!nice drivers and good communications!!also the controler explained what i have to do and were i have to go!!i was near to lose my fly and i ask them to be someone in there,and they was helpfully!!thank you for your service!! Definitely i'll book next time with them!!
Good luck!!!!

Trust Gatwick parking spaces!!they have good services!!use with no problem!!I bokeed two times with them,all the tine was on the time,and no damages!!
Good job!!!

Company is now trying to change their name to 'My Gatwick Parking' obviously in a bid to cover up their appalling service under 'Gatwick Parking Spaces'

Rude, arrogant customer service, don't reply to your emails, don't take any responsibility for their actions.

Damaged my car, were 45-50 minutes late dropping it off, kept being fobbed off with their T&C's, no offer of a refund after being deserted at the airport.

Read the other reviews, and you'll see how appalling this company is. I have now started legal action against them.

Do not use.

Please do not use this company. We returned from our honeymoon to be told our car was written off. 3 hours later they eventually got us a taxi he,we our still waiting for our refund, 2 months on. They refused to cooperate and we are out of pocket with car rental fees & paying for car we no longer have. This is really upsetting. We also visited our undriveable car at the "parking lot" which was an insecure, junkyard in the owners back garden.

Terrible customer service, In August we used Gatwick parking Spaces to park our car whilst we went away for two weeks on returning we notices damage to our Alloys that had not been there when we left the car. We told the driver who took photos of the damage as did we. he then handed as a card saying we had to email and attach the photos which we did. when we finally got a response
It is unfortunate that the damage shown in your attached photographs was not noticed before you accepted your car, left the airport and did not report it until the following day.
Dear........
Our driver denies any knowledge of this damage.

In accordance with our Terms and Conditions, as dictated by our insurance, we are unable to accept a claim for any damage to a vehicle once it has been handed over to the customer and left the airport.

Consequently we regretfully cannot do anything to help you in this matter.

Regards
then after us replying we got this response

Dear.....

Firstly I wish to confirm that we take all complaints very seriously and investigate them vigorously.

The driver who returned the car to you was not the one who collected your car from you when you dropped it off. The collection driver was also responsible
for taking the control photos of your car on your arrival – these will show the condition of your car including the wheels.

Unfortunately he did not download any photos after 02 August 2017 and is on holiday until 16th of this month.

Consequently we ask for your patience in this matter as we must now wait for his return to resolve your claim.

Please accept our sincere apologies.
Same person sent both emails and now we haven't heard a thing despite numerous emails being sent. Customer services only open on Wednesdays what a joke, totally unprofessional company I WOULD AVOID ALL ALL COSTS.

Left me stranded in Gatwick airport from 1am until 5am with two babies under two years old. Not even bothering to answer the mobile phone number we were told to ring on our return. No refund offered. Poor communication. Don't know what they're doing. AVOID.

We arranged to meet the driver as normal on the 3rd floor, we checked the car over and our holiday started without a hitch.

On our way back we contacted the company to let them know we had received our bags but were told that there was lots of traffic and we may need to wait which we did for nearly 55 mins.

When our car (Audi A5) finally arrived I saw the driver drive straight into a charging bay pole damaging the left fender? He just got the car and never said a word? I signed the necessary paper work and showed him the damage.
He shrugged his shoulders and told me to report it which we tried to do.
We tried all the land line numbers but received no answer, emailed them virtually everyday but still no answer. On Friday we got hold of our Insurance company who took on the job of getting hold of Gatwick Parking Services. Then all of a sudden 24 days later we get our first e-mail.

Dear Mrs *************

We understand that we haven’t been the best customer service but we cannot deal with anybody else except our customers.

As per our terms and conditions we have the right to send the car to repair in our body shop if the repair on the other side is too expensive, and we should have been told in advance about the costs of the repair as in this case is not totally our fault.

Best regards
Cristina
Gatwick Parking Spaces

How is driving into a charging pole not your fault? Does this company even have insurance? Try calling their offices!!

My advice rather pay more and go to a reputable company with a customer services department that want to help you when they have caused you problems.

I booked this company through We deal Meet and Greet for Gatwick airport. On return from holiday I noticed a large crack in my windscreen which was NOT there when I dropped the car off. I contacted the company through We deal meet and greet and they have said not their responsibility as clearly stated in their terms. it is....my faulty but on looking at other reviews this appears to be a recurring theme with people returning to find their cars damaged and no recourse. personally think we deal meet and greet should not be using this shambles of a company

AVOID - HORRIBLE AFTER SALES SERVICE AFTER DAMAGE TO CAR

I'm writing this review after more than 2 months of rigorous follow ups with the company and trying to resolve the matter as I wanted to give the company a chance to rectify the damages caused to my car.

I booked Valet parking through Merry Parking for Easter holidays at Gatwick Airport who actually booked me with Gatwick Parking Spaces. The drop off and pick up of the service were prompt but when I picked up the car there were clear signs of the damage on the body with Scratch marks around and the front number plate smashed into. I told the driver who said he will report it and I will need to speak to their office. I took photos and put comments on the delivery note, took a copy of the delivery note with driver's signature acknowledging the damages and sent it to Merry Parking next day.

It's been 2.5 months since this matter in April and after being kicked around between the Merry Parking and Gatwick Parking spaces I'm now told nothing can be done as the records have been deleted and their driver did not report it to them. They have completely ignored the evidence I provided to them and both have shrugged the responsibility of the damages.

AVOID BOTH THE COMPANIES AS THEY ARE UTTERLY UNPROFESSIONAL AND HAVE HORRIBLE AFTER SALES SERVICE.