Gazebo Spare Parts Reviews 

51
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Outstanding...... We thought our 9/10 year old 3.5 meter parasol was for the bin until I found these guys online. They seem to be the only place that lists replacement canopies for the B&Q, now ce... See more

Company replied

Rated 5 out of 5 stars

I am delighted with my replacement gazebo cover in cream , 2.5 X 2.5.mtr. It fits like a glove and is as good as if not better than the original. I particularly like the re-positioning of the an... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, Good range of spares with concise descriptions & Specifications. I needed a new canopy for my B&M gazebo which is an odd size at 2.5 x 2.5 m sadly the Ripstop version wasn't in stock so... See more

Rated 5 out of 5 stars

Could not praise this company enough, went far and beyond to help me out with a problem, great customer service.

Company replied

Company details

Information provided by various external sources

Online Store and Retailer for Pop Up, Self Assembly, Patio Gazebo, Swing Seat, Hammock, Parasol and Umbrella Spares and Replacement Parts and Canopies. Now also selling Protective Covers, Lighting and Other Accessories.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.5

All reviews

(51)

6 reviews in the last 12 months

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Rated 3 out of 5 stars

Great service. Product quality… questionable.

Having waited 6-months for Glendale to send a replacement gazebo canopy (apparently it is still on a boat where it has been for 6-months) I tried Gazebo Spare Parts.

Downside I could not find a phone number but email enquiries were answered quickly. The item I ordered arrived within three days and was well packaged. It fitted perfectly. I would suggested the quality is not as robust as the original and I may only get one season out of it.

However, overall satisfied with service.

March 22, 2024
Unprompted review
Rated 3 out of 5 stars

OK but not the quality of the original

Ordered a replacement canopy for an M&S gazebo to replace a previous one purchased from the same company. The canopy fits well, but is nowhere near the quality of the original M&S canopy, and in my experience will last only one season, maybe two if you're lucky. The material its made from becomes brittle in the first year and ultimately tears around the attachment points. I gave a constructive, but critical review direct to the company for the last one, however they do not seem to publish anything they perceive as negative. So in summary, it does the job for a year, but don't expect more than that.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Can't fault this company at all

Can't fault this company at all. Order a replacement cover for our parasol which was discontinued in 2017. Perfect fit, great communication and great delivery. Ordered on the Friday was delivered the following Wednesday. Thank you.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Exemplorary Service

Immediate response to my initial email, followed by a completely satisfactory conclusion within 48 hours. Decent, honest people to deal with, would not hesitate to buy from them again.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous

The instructions for obtaining the correct size canopy for our frame were extremely helpful. Ordered a replacement canopy for our parasol based on this. The canopy arrived and is absolutely spot on. Fabulous. Would use this company again.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Replacement Arosa gazebo canopy

We had been trying to get replacement gazebo covers for months from the Range, they kept saying they were coming in last time we were told it would October. Ordered the covers from gazebo spare parts and what a good service we have had, ordered 2 on and they came 3 days later, they were more expensive but they fitted very well so were happy.
Forget the Range we will be using this Company again no hesitation.

June 14, 2023
Unprompted review
Rated 2 out of 5 stars

Not great

Gazebo canopy is a very, very tight fit over the frame, it is basically too small despite me measuring and ordering the supposedly correct size. Also, the picture on their website is inaccurate. Not that impressed with the product and will go elsewhere next time.

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Replacement canopy

Great replacement canopy for my swing seat. Searched and searched and this was the only company that had the correct size.
Arrived really quickly and the quality is fantastic.
Thank you.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! found a gazebo replacement cover which perfectly matches my argos gazebo, fair pricing, quick delivery, very happy

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Really helpful and useful company

Really helpful and useful company, rapid and detailed response to enquiries. They stock replacement items for all those parts on gazebos and awnings that are so infuriating when they break. Delivery excellent, I can't fault Gazebo Spare Parts Ltd.

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

A satisfied customer.

Excellent service the item arrived within two days. Quality was far better than the original canopy and i shall be telling our family and friends about Gazebo Spare Parts.

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I contacted Gazebo Spare Parts for help sourcing a new canopy for my swing seat. Ashleigh was quick to respond and very helpful. After supplying her with measurements and photo's of the swing seat.
I bought a canopy which arrived quickly and fitted perfectly. Superb customer service - thank you!

May 8, 2022
Unprompted review
Rated 1 out of 5 stars

Honest Gazo

Fast dispatch and advertised as The Range product
Description tells you but the photo is very misleading as nothing like the picture.
It fits but 8 holes are in this which simply makes you get very wet, material is useless compared to The Range product
They said send it back but I've sealed the holes up and will make do for now.
When messaged them they said it's a sun shade and not rain proof.
Do they expect me to bring my pub/roof indoors when it rains?
Very disappointing product
This will last one year then go in the bin

April 15, 2022
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, Good range of spares with concise descriptions & Specifications. I needed a new canopy for my B&M gazebo which is an odd size at 2.5 x 2.5 m sadly the Ripstop version wasn't in stock so I opted for the standard which is the one that is originally supplied. Reliable service, prompt response to my email query, recommended as a trusted supplier

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome Company

Thank you to Ashleigh for exceptional customer service. My Issue was dealt with quickly, considerately and politely. Highly recommend this company and products.

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

Tubing channel

At first, incorrect part sent but after making contact with Luke, a correct part sent and arrived prompt.
Good customer service, will use again.

June 10, 2021
Unprompted review

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