Gazebo Spare Parts Reviews 

Broke my gazebo frame, sent email explaining what had happened. Ashleigh told me what I needed to order, which arrived quickly and fitted perfectly. Very happy with their service and saved me a fortune! Highly recommended

Ordered a replacement canopy for a large rectangular IKEA parasol as their reviews seemed good. Cannot fault the service and quality of the replacement canopy is excellent. Replaced in minutes with no problems. Thank you

BRILLIANT Gazebo Spares... got a ripstock replacement for out original Lucca gazebo its came this morning up and great..great service thanks will use again Susan Read

Bought grey gazebo curtains for a Homebase rattan gazebo match perfectly with the grey canopy cover and are excellent quality, I had a faulty curtain with a pull that was the full length of 1 curtain, I emailed and sent photos & Ashleigh sent out a replacement immediately which matches my others. Can’t fault my experience and will definitely shop here again in the future.

Excellent service these where the only people I could find that would supply a 2.25 metre diameter replacement parasol cover made specifically for a parasol sold by The Range. I got exactly what I ordered it fits perfectly, is the colour I ordered and came quite promptly. In fact would say its better than the original.

Contrary to other reviews I have nothing but praise for this company. I have a cheaper range bar/gazebo which got the canopy badly damaged in the winter. I tried searching for specific replacement covers but the company I bought from was unable to help. I sent Gazebo Spare Parts an email and asked if they could identify a replacement cover and after a couple of emails back and forward confirming dimensions an appropriate replacement was identified. I ordered it, followed the fitting instructions and it fits perfectly. 5 stars for customer service and 5 stars for giving me another year or two out of my tired gazebo.

Ordered two canopies in Standard beige color and received a darker color instead (definitely not beige). When I reported this, the shop said there was a mistake made on their side, during packing. When moving ahead to return the items and asked to send them pictures of the product, they said that the color was correct and I would be charged for any returns. Their website is inaccurate and product color shown in images do not match the products sent.

Gazebo roof had mice holes in it. they ignored my messeges. Stank of urine too. awful company.

I ordered a 2.5m canopy, they sent a 2.4m canopy so didnt fit (I also measured next to my 2.5m canopy and it was too short)They first ignored my requests to return, so I posted back at my own cost. Tracking shows delivered 3 days ago and they are still asking if: 2 people tried to stretch it over the canopy? if I can send pictures of my gazebo? what make model my gazebo is?! They are completely arrogant and still have my money, for a month now!!! Paypal case opened-DO NOT PAY ANY OTHER WAY WITH THESE OTHER THAN PAYPAL-AVOID AVOID AVOID!!!!!!!

The gazebo parts arrived quickly and were all present and correct. They even seem much stronger and sturdier than the original plastic parts that they're replacing. All good, and 10 out of 10 so far.
However, they were let down by the nuts and bolts!
I thought it would be a good idea to order these from GSP as well, to save me having to go out and buy them from a hardware shop, although their price was a little bit high! When they arrived it was obvious that they would "do," but they weren't really the correct parts for the job. The bolts (through the bracket) were of a smaller diameter than they should have been and therefore the corresponding nut wasn't held snugly inside its cutout, necessitating the use of an additional screwdriver to hold it in place whilst tightening. It is likely that these parts were only a few pence cheaper than the correct ones, so what was the point?
I'm disappointed in that for my own peace of mind I'm going to have to replace all these "wrong" parts!

Re Order SY36677: Faulty Goods Partially Refunded.
I ordered two parasol canopy replacements. On receiving them I quickly discovered they were too small and so returned them at my expense. I emailed several times and finally after three weeks finally received only a partial refund. Apparently there was an eyelet missing from the canopy I had ordered. I wrote confirming I had returned the goods exactly as I received them affording GSP the opportunity to rectify their error. They failed to and so my advice based on my experience is buyer beware. Video yourself opening any package you receive. Any issues with the goods are likely not to be refunded. Not good I am afraid.