Gcelectronics Reviews 38

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have been a customer GCelectronics for over 40 years- long before Oliver took over the helm. It's easy to stay with him as he is personable, helpful, professional and caring. Just had alarm servi... See more

Rated 5 out of 5 stars

My alarm system had the usual annual service this week. Oliver arrived on time and was very professional as always. The security camera system which he installed eight years ago is also still excellen... See more

Rated 1 out of 5 stars

DO NOT USE!!! Providing one star because I am unable to rate this company any lower. I had an alarm fitted by Oliver at G C Electronics, which worked well, for 1 year before it stopped worki... See more

Company replied

Rated 5 out of 5 stars

I cannot rate Oliver at G C Electronics highly enough. His company’s work is of the highest standard. He is prompt, diligent, clean and highly professional. Our alarm system is smart, effective... See more

Company replied

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4.3

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 1 out of 5 stars

DO NOT USE this man or his services

DO NOT USE this man or his services. He is dishonest and prays on the old. Will not give engineer code so we can reset code. He was a nasty horrible person who needs to be called out for his shocking behaviour to old vulnerable people.

Sorry not sure how to reply to your reply. However must have been to another unhappy customer as I’ve never talked to you over the phone.

December 16, 2024
Unprompted review
Gcelectronics logo

Reply from Gcelectronics

As explained on the phone John, get the new guy to reprogram it. There was no need for the swearing and threats on the phone. It just makes you sound like a prat.

Rated 5 out of 5 stars

Prompt & efficient service.

Brilliant short notice service from Oliver to attend to our old wired alarm system. Extremely friendly and efficient service. I do not hesitate to recommend GC Electronics.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Annual Review

Contacted 1 week before service due and appointment made the following week. Turned upon time and completed the service and explained the benefits of using GC Electronics with particular emphasis on call outs if needed.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and friendly service

Prompt and professional service. Explains what is been done and why. Arrived on time as agreed and left everything in good order and cleaned all parts of alarm items/system. Will continue to use and can thoroughly recommend the business.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

Oliver installed our system 3 years ago and has always been helpful whenever needed. Quick service and always friendly. Would recommend.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and Reliable Service

As always the guys were friendly and polite and went about the service quickly and efficiently. Most equipment nowadays need’s to be serviced to remain reliable and to guarantee longevity why should alarm systems be any different? The back up you get from Oliver and the team, as part of the service plan, is cost effective and gives peace of mind if in the unlikely event that things go wrong with your system. Been with GC Electronics for a number of years now and I can say I’ve found them to be reliable, honest and transparent, what you see is what you get .

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

A reality check

Oliver has just left my home after arriving on time. This is something many contractors who have worked at my home have failed to do. I paid him my service fee which worked out at £2.40 per week or just over 30p a day. Security alarms are like an insurance policy - we hope we have to never hear them being triggered. They are no different from car, house or any other type of insurance and they also act as a deterrent against those who like to enter your house illegally. If you have never experienced this then you will never truly appreciate the emotional problems burgalry brings with it. I have no problems with paying 30p a day to significantly reduce the risk of this happening. Many thanks Oliver. See you next year.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service. Installed the new system within minutes and solved all queries related to it. Would definitely recommend to everyone.

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

Still at it re setting alarm for yearly…

Still at it re setting alarm for yearly service just woke up to the con!!

December 1, 2022
Unprompted review
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Reply from Gcelectronics

I have recently driven past your house and noticed you now have your system serviced elsewhere. Fine by me as when I worked for you I felt unappreciated and uncomfortable in your presence.

You say that you “woke up to the con” but I can see you are getting your service done elsewhere. Your still getting Conned then!! ?(to use your words Sylvia)

Rated 1 out of 5 stars

Called during an emergency

Called during an emergency, he said call out fee was £200 then yelled profanities on the phone.

December 9, 2020
Unprompted review
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Reply from Gcelectronics

Didn’t keep up to your maintenance then has the bare faced cheek to call me at 3.30am arguing about the cost of a callout in the middle of the night!

Only a buffoon would expect the service in the middle of the night at the usual price! All I can say is “they walk among us”……Oliver

Rated 1 out of 5 stars

Poor Service and Con

I had an alarm fitted by Oliver of GC Electronics some years ago. It is a WiFI system that in fairness has worked well. Oliver set it up to go unserviceable every 12 months, he would then attend as part of the service contract, reset the alarm , and charge £60. My Alarm went unserviceable a couple of days ago, due to my mistake, It needed a reset, he would only visit to reset charging £35 plus VAT. He refused to give me the code to reset. I have now cancelled my Service Account with Oliver. I told him I would give honest feedback and seek legal advice, both of which I am doing. I would not use them again !!! This Alarm does not appear to need servicing each year, but an Engineer can put the setting on, and thereby have you over a barrel.

September 30, 2020
Unprompted review
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Reply from Gcelectronics

Strange that you say you don’t need a yearly service, but now use another supplier to do just that. Do you really think that we don’t talk to our competitors.

If you had just pressed the chime button to turn on the door chime again rather than stripping part of the system down you wally it wouldn’t have locked out.

Thought of the day…..don’t mess with something that you know little about and expecting someone else to pay for your cockups.

Regards Oliver

Rated 1 out of 5 stars

DISHONEST BUSINESS!

I have used Olivier in 2015 when I bought a new house which had the security device installed. At that time I made a call out during an electrical trip and Olivier was prompt in coming and then replacing the batteries, charged £60. However what he didnt inform was he set a date in the software to alert as Service required after a year which gave an impression the system needs a look. He arrived logged into the Pyronix device and just again set a date to alert again and charged £60, only this time i noticed that all he has done was to set reminders every year to collect his £60. IN SUMMARY "THIS IS DAYLIGHT ROBERY AND DISHONEST BUSINESS KEEPING THE CUSTOMER ON THE DARK SIDE AND SCARE MONGERING". I would never trust him, would advice to stay away if someone is trying to fool you with technology

December 1, 2017
Unprompted review
Gcelectronics logo

Reply from Gcelectronics

To be fair when you’re tennant called me at 12.30am with the alarm ringing none stop due to you not servicing it properly. I didn’t recognise your address until I set off. But once I did I am surprised you didn’t hear me laughing all the way to your house as the tenant paid on your behalf. Many thanks for the call out fee.

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