GC Motors Reviews 

573
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally friendly, professional, and always willing to help with any questions or concerns. People truly appreciate the smooth sales process, highly efficient vehicle handovers, and clear communication throughout their entire purchase journey. However, some customers also noted unexpected issues regarding vehicle conditions, including mechanical faults, damaged parts, or missing items discovered upon delivery. Additionally, some people were dissatisfied with poor communication, long delays, and a lack of assistance from the team when trying to resolve these frustrating problems.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as helpful, friendly, and completely... See more

Service

Reviewers mention positive feedback about service, highlighting a professional and helpful approach from... See more

Product

Reviewers highlight positive aspects of product, noting that high-end vehicles often arrive in immaculate... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are very helpful and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting straightforward sales and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication from GC Motors ! Neil sent me a detailed video before I visited the showroom which enabled me to decide much more easily on the car I was interested in. It was the most straightf... See more

Company replied

Rated 5 out of 5 stars

Recently bought my wife a car from GC Motors and engaged with Noah and Pete and was highly impressed by their professionalism and attention to detail. We negotiated a price which was competitive and t... See more

Company replied

Rated 5 out of 5 stars

I recently bought a new car from G C Motors and the whole experience from start to finish was excellent.Rob was incredibly helpful ,friendly and professional making the process smooth and stress free... See more

Company replied

Rated 5 out of 5 stars

I have absolutely no hesitation in recommending GC Motors. Neil Abbey dealt with our purchase (and trade in) and was fabulous, he really excelled our expectations, nothing was too much trouble, he han... See more

Company replied


Company details

  1. Car Dealer

Written by the company

GC MOTORS is the UK's Largest Independent Sports, Prestige & 4x4 Dealer with over £8 million of vehicles in stock. We offer the best vehicles with the best specifications all personally chosen to complement each and every model that is available and ready to buy today. Our commitment and success is built on “Treating Customers Fairly” and we continue to offer one of the most professional car buying experiences within the retail automotive sector. With our friendly, professional and highly knowledgeable team at GC Motors, we are here to help you choose the right vehicle at the right price. That’s why so many customers return time after time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

573 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(573)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

I can highly recommend GC Motors and specifically Justin who handled my purchase. I spotted ‘my’ truck on Autotrader and made the enquiry. Justin called me back and we did the deal over the phone. I arranged collection and everything was ready and waiting upon my arrival. Justin also introduced me to his Manager. Overall a great experience.

July 10, 2025
Unprompted review
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Reply from GC Motors

Thank you for your review and i have passed across your feedback to justin, he loves hearing that his customers are happy. We hope you enjoy your truck, Paul

Rated 5 out of 5 stars

New Golf day

Friendy staff and quick, smooth purchase for me.

July 15, 2025
Unprompted review
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Reply from GC Motors

Thank you for your kind review, we are happy to have helped with your new car. Paul

Rated 5 out of 5 stars

Excellent and continued good service…

Excellent and continued good service from the team at GC Motors particular thanks to Neil Abbey for getting it across the line. Top man. 6th car from GC in a little over 8 years

July 14, 2025
Unprompted review
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Reply from GC Motors

Hi Mike, thank you again for your repeat business and I am glad Neil has looked after you ok. I will be sure to pass your comments over to him. Once again thank you for your repeat business and we hope you enjoy your car. Pete

Rated 5 out of 5 stars

Recently purchased a car I have wanted…

Recently purchased a car I have wanted for years from GC Motors. Can’t thank Rob enough for all his help really fast hassle free service was provided. I would highly recommend GC Motors to anyone

July 10, 2025
Unprompted review
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Reply from GC Motors

Many thanks for your kind review Mr Williams, we are thrilled to read that you are happy with the service you received. Regards Paul

Rated 5 out of 5 stars

Gc motors Rob

Was looking for a pick up truck and seen a ford ranger wild track at gc motors and it was absolutely bang on what I wanted spoke to rob and he was brilliant carnt thank him enough

And now rob is going above and beyond to try and find my son his dream car carnt thank Rob and the team at gc motors enough

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Bailey at GC Motors

Great service from Bailey at GC Motors. Great stock and also offered a fair price for my car. Came away with my dream family car! Will absolutely come back to them for my next purchase.

July 7, 2025
Unprompted review
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Reply from GC Motors

Hi Peter, thank you so much for your review and we hope you enjoy your new Macan. Thanks again for your business. Pete

Rated 5 out of 5 stars

Bailey was excellent.

Bailey Calvert looked after us the whole way through the process. We were buying from Canada so we had something to drive when we arrived. This was super easy and Bailey was super helpful. Can’t say enough good things about GC. Don’t go anywhere else!

July 3, 2025
Unprompted review
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Reply from GC Motors

Hi Kenneth, thank you so much for your business and we are glad you are enjoying your new vehicle. I will be sure to pass your comments over to Bailey. I hope we can assist you in the future but until then thank you again for your business. Pete

Rated 5 out of 5 stars

Great customer service by Neil at GC…

Great customer service by Neil at GC motors ,

Couldn’t do enough for me , after all the troubles facing me with my old car he was able to get me out of it and in my dream car within 48hours.

Can’t thank Neil enough for what he has done, would highly recommend anyone visiting GC motors

June 2, 2025
Unprompted review
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Reply from GC Motors

Thank you for your review and I will be sure to pass your comments on to Neil. We are so pleased we managed to get you into your perfect car in such a short timeframe. Thanks again for your business and we hope to see you soon. Pete

Rated 5 out of 5 stars

Excellent *****

Very good service all round from Bailey and the team there. I’m really pleased with the vehicle I bought and how well I was looked after. I would definitely recommend using them to anyone.

June 26, 2025
Unprompted review
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Reply from GC Motors

Thank you co much for your review, i will pass across your feedback to bailey who will be thrilled. Enjoy your car and happy motoring. Pete

Rated 5 out of 5 stars

5 star service all the way!

Having bought many cars in the past, GC Motors stands head and shoulders above the rest. Rob was excellent in answering my questions over the phone. Having made an appointment to see the car, Rob was waiting for me, no sitting around waiting. The car was accurately described and exceeded my expectations. No high pressure sales talk for the car or extras that main dealerships try to push. I received a fair price for my vehicle and the necessary paperwork was handled quickly and efficiently. The ethos of this company appears to be centred on offering great customer service with vehicles that they are satisfied will look and perform as you would expect. I opted to have my car delivered, it arrived on time and although nearly 4 years old had been prepared to look as new. Delighted with my Porsche Macan Turbo and cannot rate this company highly enough.

July 4, 2025
Unprompted review
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Reply from GC Motors

Thank you for your kind review, i have passed across your comments to Rob. We are glad you enjoyed your experience with us and wish you many miles of happy motoring. Paul

Rated 5 out of 5 stars

Efficient service.

Neil dealt with my initial enquiry promptly, viewed the vehicle within 48 hours, car was as described. Car delivered 3 days later. Easy, honest process.
Good to do business with you Neil.
Many thanks

June 24, 2025
Unprompted review
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Reply from GC Motors

Hi Ian, thank you so much for your review. I will be sure to pass your comments over to Neil. Thank you for your business again and we hope you enjoy your vehicle. Pete

Rated 5 out of 5 stars

Audi E-tron

I had been looking for an Audi E-tron on and off for about 6 months, wasn't really in a rush to buy one, but saw that GC Motors had a potential car.

Although some distance from me, it didn't matter as the spec, age, mileage and colour was exactly what I was looking for.

Spoke to Matthew Hopkins, who was courteous and knowledgeable, and a day or so later left a deposit.

Arranged a collection day, and throughout the process, Matthew kept me informed, and even picked us up from the train station.

Car was exactly as expected, and more, beautifully presented. The journey home was great.

Thanks Matthew and the whole team at GC Motors.

June 21, 2025
Unprompted review
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Reply from GC Motors

Hi Richard, Many thanks for your kind review of your purchase from us, it’s greatly appreciated that you have taken time to send the review.

I will ensure Matthew is made aware as I know he will be overjoyed that you have mentioned him personally.

Thanks again, enjoy your new car and we look forward to being of assistance in the future
Paul Gater
Head of Business

Rated 5 out of 5 stars

Sourced a car for me

I requested a car that they agreed to find for me .
In a very short time period , they found a suitable car , agreed a price with me including a part ex value of old car and i had my new car !
Dealt with Neil who was very helpful and made the process very straightforward .
Even if GC motors don't have a car you want in stock , i would advise you to speak to them and they will source a car for you .

June 20, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thanks Jerry, a pleasure as always to deal with you and i have passed over your feedback to Neil. Enjoy the car and we will see you when you are ready for the next one! Pete

Rated 5 out of 5 stars

Great experience

I've been looking at a new car for the past few months, I was after something very specific, I finally narrowed it down to 2, 1 with main dealer and 1 over at GC Motors, I got in touch with Rob, he was very pleasant, easy going and good with communication, he answered all my questions, there was a little room for negotiation and ultimately his charisma won the deal, I made payment for the vehicle and took a train down from London to collect the car, met Rob in person, had a good chat and drove my new car home. I'd like to thank Rob and hopefully hel get some acknowledgement from this review. If your looking for a new car I would highly recommend GC Motors.

June 20, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Many thanks Bobby for your kind review, we are pleased you enjoyed your experience with us all at GC motors and that you are enjoying your new car, I shall pass on your feedback personally to Rob who will be made aware of your kind review.
Many thanks and we look forward to being of service to you in the future.
Paul Gater
Head of Business

Rated 5 out of 5 stars

Great Service

First class team helped us buy our car in a very efficient manner, even though we were 188 miles away. From first contact with Matt it only took a week to trade-in and collect our new car. Laura was great with Admin and additional insurance options and Martin in Service was exceptional, with after care provision, allowing us to have an issue dealt with at a local garage, rather than travelling back to GC Motors.

June 20, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Many thanks for your review of the experience you have had with us whilst buying your new car, I know Matt, Laura and Martin will all be thrilled to have been mentioned personally and on behalf of them and the whole garage we thank you for taking the time to complete the review and for your business. We look forward to being of service in the future. Paul

Rated 5 out of 5 stars

Great experience.

As soon as I made an inquiry, I had a response. The communication from both Neil and Laura was fantastic. Even sent me extra videos etc. From start to finish it has been a pleasure to deal with such a professional company.

June 19, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for your feedback and i have passed across your comments to Neil and Laura, We are so happy you enjoyed your experience with us and look forward to being able to help again in the future. Pete

Rated 5 out of 5 stars

All Round Superb Experience

Fantastic customer service from Neil who made sure I was kept in the loop as we progressed.
Attention to detail truly is second to none.

June 17, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you Dave, i have passed your feedback to Neil and we are happy you enjoyed your experience with us. Pete

Rated 5 out of 5 stars

Fantastic place to purchase quality…

Fantastic place to purchase quality cars!
Rob looked after us from the moment we arrived to driving off the forecourt.
Very knowledgeable and experienced with sound advice - over and above first class service!
They also have competitive after care with service and repairs.
We will be back when next ready to change our car …. Good excuse for a day out for the car service too !
Thank you for everything

June 18, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Many thanks Belinda for your kind review, I know Rob is happy to have received a mention in your very positive review. We are very happy that you enjoyed your experience with us and that you are enjoying your new car.
We look forward to being of service to you in the future.
Paul Gater
Head of Business

Rated 5 out of 5 stars

Great services from Neil on the sales…

Great services from Neil on the sales team , will come back again

June 13, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Martin, thank you for your review and I will be sure to pass your comments onto Neil. I’m sorry this time you missed the car, but we will keep in touch if we get anything that suits you. Thanks again.

Rated 5 out of 5 stars

Super easy to deal with no hassle Neil…

Super easy to deal with no hassle Neil was super professional and a genuine guy

June 16, 2025
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Darren, thank you for your review and I’m pleased that Neil looked after you well. We hope you enjoy your car and thank you again for your business.

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