Do not buy from Zone Gears dot Com! You are issued a shipping number so they charge your credit card but then the product never ships. The shipping information does not update after 7 days so you are... See more
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I don’t recommend this site to anyone they sent me a broken fake side table suit kids only or toys. They didn’t even replay my sms to return or exchange plus the save box is closed by key 🤧 they’r... See more
I ordered a baby carrier. Never got my order, I called to get my money back, they did not answer my phone call but texted and said my order was on it's way and gave me fake tracking information. The l... See more
I am extremely disappointed in the delivery I received from Gear Zone. I ordered a pair of 3/4 convertible pants in a size 16, and they sent me shorts convertible pants in a size 12. Hardly a suit... See more
Company replied
Company details
Information provided by various external sources
One of the original retailers of specialist outdoor gear on the web and trading since 2001. Following a change of management in 2008 Gear-zone has totally refocused its business and is now offering an amazing product range at excellent prices and with a focus on customer satisfaction. Our sports clothing and equipment range has also grown and now includes a huge selection of running, football, rugby, cricket, swimming, tennis, and fitness and well-being gear
Contact info
Norwich Outdoor Sports Ltd, 1 Bessemer Road, Norwich, NR4 6DQ, Norwich
- 01603 699873
- Orders@Gear-zone.co.uk
- www.gear-zone.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Can't wait for some cold weather!!
After spending the majority of last winter stood waiting around in freezing school playgrounds I decided to treat myself to a decent warm winter coat. Although I purchased it in the middle of a summer heatwave I am very much looking forward to some colder weather arriving so that I can put it to the test and 'battle the elemnts'!!
Fast and efficient
I was pleased with the efficient dispatch and delivery of my order and would use you again.
Value for money & excellent service
Wide selection of sale items. Products are well packaged and delivery is fast.
Quick, decent price, good product
Quick delivery, cheap and good product
An excellent retailer with high quality products!
I am very satisfied with the quality of the sleeping bag I bought. The Snug Pak Sleeper Lite is an excellent choice for a sleeping bag which can keep you warm and comfortable under most cases. This is my second Snug Pak sleeping bag as I already have a Sleeper Xtreme which again purchased from Gear Zone and is amazing!
Swift delivery
Excellent service. The goods were spot-on and they were delivered next day.
great price, super quick delivery
product arrived very quickly. packed effectively. good price. i couldnt find cheaper online.
CAMELBACK got me on TRACK
Wish I had treat myself to a camelback sooner as I am now enjoying biking again! many thanks for such a great deal
Perfect
Flawless service - goods were delivered very quickly and in perfect condition. I would definitely use this site again.
Outstanding service.
I have bought a variety of things from Gearzone over the years, mainly holiday supplies, mozzie repellent etc and not once have I had call to contact them with a complaint. Items always arrive within 48hrs. Everything is sold at great prices too. Would not hesitate to recommend them to everyone.
very disappointing boots, and expensive to return
I was really disappointed with the quality of the boots. The fit was absolutely fine but they were badly made and very uncomfortable around the toes. There seemed to be no inner padding, just rubber inners. I've had the brand before and not experienced this problem.
It cost £11 to send them back. The company advises customers to use a 'signed for' service as otherwise there's no proof of their having received them. This is expensive, andI wouldn't use them again for this kind of purchase (if any).

Reply from Gear Zone
Excellent service
Really pleased with the service provided by this company, goods received in super quick fashion with excellent tracking and delivery notification.
Great shop! No complaints!
I ordered the North Face Base Camp Hot Shot which turned out to be a great buy. The bag came on time and was much cheaper than buying it at the official North Face store. Bag came in perfect condition and was overall very pleased with the service.
Perfect
The shoes I ordered came within 48 hours as promised and were in perfect condition. Then, when they didn't fit, I received a prompt and friendly reply to my email enquiry about getting a refund. I sent the shoes back and was refunded within about three days, including the delivery charge! Just to clarify, it's not their fault that I had to send the product back. Highly recommended.
Excellent value and service
Canterbury clothing at silly low prices and excellent service
excellent, very quick delivery
Great service, quick delivery, no probems, would use again
What I wanted, at a great price, delivered quickly.
Difficult to add much more to the tiltle. Great website, easy to navigate, the products I want at the right price and delivered to where I want them very quickly and cheaply. Nothing else to say, thanks Gear Zone.
First class service
Quick delivery of excellent quality goods. Wanted another colour so emailed customer services who were very friendly and quick in their response.
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