Gear Zone Reviews 

956
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Do not buy from Zone Gears dot Com! You are issued a shipping number so they charge your credit card but then the product never ships. The shipping information does not update after 7 days so you are... See more

Rated 1 out of 5 stars

I don’t recommend this site to anyone they sent me a broken fake side table suit kids only or toys. They didn’t even replay my sms to return or exchange plus the save box is closed by key 🤧 they’r... See more

Rated 1 out of 5 stars

I ordered a baby carrier. Never got my order, I called to get my money back, they did not answer my phone call but texted and said my order was on it's way and gave me fake tracking information. The l... See more

Rated 1 out of 5 stars

I am extremely disappointed in the delivery I received from Gear Zone. I ordered a pair of 3/4 convertible pants in a size 16, and they sent me shorts convertible pants in a size 12. Hardly a suit... See more

Company replied

Company details

  1. Camping Store
  2. Fitness and Nutrition Service
  3. Running Store
  4. Soccer Store
  5. Tennis Store

Information provided by various external sources

One of the original retailers of specialist outdoor gear on the web and trading since 2001. Following a change of management in 2008 Gear-zone has totally refocused its business and is now offering an amazing product range at excellent prices and with a focus on customer satisfaction. Our sports clothing and equipment range has also grown and now includes a huge selection of running, football, rugby, cricket, swimming, tennis, and fitness and well-being gear


Contact info

1.1

Bad

TrustScore 1 out of 5

956 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.1

All reviews

(956)

1 review in the last 12 months

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Rated 4 out of 5 stars

Good product bit a bit pricy

I bought a pair of cropped trousers which arrived in a week and no complaints about the website, packing, or updates; everything was exactly as you'd wish. Trousers themselves were over £40 - maybe I'm spoilt with all the special offers at the moment but that's a good bit more than other products and they don't seem that superior to a Regatta pair I bought for less than £20.

July 26, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service, excellent price, excellent product...!

I had been looking for some reasonably-priced Merrell to replace the ones I'd had for about 8 years, and which finally wore out.
Gear Zone came up with the goods and I would definitely use them again recommend them to my family, friends and acquaintances.

July 19, 2013
Unprompted review
Rated 5 out of 5 stars

Fast, friendly, cheap and trustworthy

Best price I could find for a great product. Fast despatch and delivery. I had a niggle with postage pricing which was resolved promptly to my complete satisfaction. Will definitely use again based on great customer service.

July 14, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and very competitive pricing.

The website was easy to use and customer friendly and the boots I ordered were very competitively priced. After placing my order it was acknowledged by email, I was informed of dispatch by a subsequent email, received a text to highlight the delivery date with the option to change the date if required and a text on the day of delivery outlining a time slot, which was adhered to. I wish more companies provided such detailed delivery information.
The parcel was well packaged and the invoice included clear instructions as to how to return the item if necessary.
I was very impressed with the level of customer service, would use your company again and would happily recommend to others.
Thank you

July 2, 2013
Unprompted review
Rated 5 out of 5 stars

Unbelievably low price with no compromise on personal customer service - fantastic!

Found lowest price for Vaude Badawi tent via google shopping, checked on Gear Zone website, phoned to check sale price was correct (!) and was in stock, they also phoned the supplier to check availability of accessories, and dispatched the order within a couple of hours on a next-day schedule via a good delivery company where I was able to move the delivery date to a more convenient day. Tent arrived at beginning of 1-hour time slot. Tent tested over the weekend and we love it!

July 2, 2013
Unprompted review

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