Ordered a pair of Salomon ski gloves for my girlfriend, however she decided to swap for a different colour. After explaining to Gear for Girls that we were going on holiday 2 days later, they immediat... See more
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See what reviewers are saying
Needed help finding a suitable lightweight down jacket for a multi days running event in Atacama desert- I emailed the store & they replied straight away with brilliant advice based on their own adven... See more
I needed a new pair of walking shoes and found a great pair of Keen shoes at Cotswold. But I needed a half size larger, and Cotswold said they don't stock the half sizes, even though Keen make them.... See more
Searched everywhere online for a particular Ronhill waterproof jacket. Found the colour and size that I wanted here. Item arrived as described within 2 days. Good price, no extra charges for claiming... See more
Company details
Information provided by various external sources
Womens outdoor clothing, run, walk, bike, climb, ski, the Best Outdoor Brands for Women,
Contact info
31 High Street Wooler, NE71 6BU, Northumberland
- 01668283300
- www.gearforgirls.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service
I ordered several items which arrived very promptly - despite the New Year Bank holiday - and well packaged.
I will definitely be using them again!
January 5, 2016
Unprompted review
Prompt
I ordered a pair of North Face ski trousers, so knew exactly what I wanted to order and the size that fit me as I had already tried them on in a high street shop. I was pleased with my purchase and speed of delivery.
January 5, 2016
Unprompted review
Super speedy, great price. Great quality!
Fab service, thanks so much!! Got my North Face coat at a snip, in a snip!!
January 4, 2016
Unprompted review
Great service and comunication
Product just as described. Ordered over Xmas period. Took a few days longer to arrive than expected due to Bank Holidays but communication from seller was prompt and useful. Thank u
January 4, 2016
Unprompted review
Fast delivery and a good price
I ordered a pair of Merrell walking shoes. Not only was the price cheaper than I had found elsewhere for a current (not sale) product, but the shoes arrived the day after I placed my order (the order was placed between Christmas and New Year, so I was expecting to wait until January).
January 3, 2016
Unprompted review
No item delivered??
I ordered a jacket (£120+) 8 days ago and I still haven't received my
'98% Next Day Delivery' purchase? Have emailed and still no reply 😡
January 2, 2016
Unprompted review
Reply from Gearforgirls
Hi Del
We've looked into your order. The order was despatched on 29th December which was the first posting date after Boxing Day as 28th December was a Bank Holiday this year. The order was despatched via Royal Mail.
Some of the items shipped on this day were delivered the next day but some have taken a little longer owing to the holiday period. As we state on our website http://www.gearforgirls.co.uk/delivery-information/ 'We will still be shipping your orders over the holiday period...however delivery times will vary. We've turned off the Next Day Delivery option and our Express postage will take a little longer than normal owing to the Bank Holidays... just remember to be patient!' Royal Mail did not deliver on 31st owing to the holidays and today is our first day back after the New Year Bank Holiday and we are now responding to your email. We're a small company, most of us have children and we don't expect staff to work on Bank Holidays.
I'm hoping the parcel will be delivered to you today or tomorrow.
With regards
Alison Wright
Excellent gear and service
It ordered a Patagonia running hoodie and Salomon shoe laces.
They came in 2 days.
The hoodie is excellent. I've already worn it on a hill run in icy conditions and the hood and fold over cuffs were just the job
January 2, 2016
Unprompted review
Very happy!
My product arrived promptly, fitted well and was excellent quality. Thank you gearforgirls!
December 28, 2015
Unprompted review
Good price, fast delivery
Good price, delivered on time, no,problems
December 27, 2015
Unprompted review
Excellent
Great customer service when product out of stock and super-fast delivery for the rest. Thanks ladies! Highly recommended!
December 26, 2015
Unprompted review
North face jacket
Competitive price, fast delivery. Would def recommend.
December 26, 2015
Unprompted review
Lack of a reply
I have always found Gear for Girls to be competitively priced and a purveyor of quality goods. However I had a recent issue when I could not log ion. I was sure password was correct but it wouldn't work, I requested a password re-set but nothing was received. I contacted Gear for Girls through the website contact box, without a response. I tried a further time to enable contact and did eventually receive a response apologising for lack of a reply. However nothing on re-setting my password. In the meantime I had ordered as a guest and am pleased with my purchase, just a bit disappointed about the poor communication.
December 24, 2015
Unprompted review
Reply from Gearforgirls
Hi John
When we looked into this with you we established that you didn't have an account with us - the previous time you ordered was also as a guest. If you have any further questions please get in touch.
Warm regards
Alison
Very impressed
Very quick delivery, item was perfect, competitive pricing, would highly recommend.
December 22, 2015
Unprompted review
Excellent service. No fuss. Quick delivery
Order coat on Sunday. Arrived friday. Very good service a week before Christmas. Absolutely love my new coat
December 20, 2015
Unprompted review
excellent fast service
great service and delivery to the highlands with no extra charges and arrived very quickly.
December 19, 2015
Unprompted review
No hassle, prompt delivery
This was an easy web site to use, the delivery was quick and the product excellent.
December 19, 2015
Unprompted review
Excellent service
easy to use website, fast delivery, excellent service
December 19, 2015
Unprompted review
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