Geekvault Reviews 

108
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Item as described. No issue with goods. However, An issue arose with the delivery address (Google Pay issue not the shops). Despite 2 emails (Friday evening) to the shop within minutes o... See more

Rated 5 out of 5 stars

Really Interesting place to visit in Southend. Stumbbled upon it whilst visiting the town and honestly I was blown away by all the Geek Stuff, collectibles and all they had to offer in their store fro... See more

Rated 5 out of 5 stars

Very good store. You still get here Funkos which are already more difficult to get. My ordered Funkos were in a super condition. What is most important for collectors, they are packed super safe so th... See more

Rated 5 out of 5 stars

Visited the store with my young son and felt welcomed at all times. My son was fascinated by all of the different action figures and funkos that were on display and also made his first and most import... See more

Company details

  1. Collectibles Store
  2. also in
  3. Costume Store
  4. Game Store
  5. Gift Shop
  6. Hobby Store
  7. Toy Store

Written by the company

We are an online retailer specialising in geeky goods and pop culture madness.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(108)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivery was good but it lacked on the…

Delivery was good but it lacked on the communication side, i had no email with and order confirmation or any updates until I contacted directly. They were so nice once I actually spoke to them though and it was delivered well even with the royal mail strikes

December 20, 2022
Rated 5 out of 5 stars

Excellent company

Excellent company. Parcel well packed, items exactly as described and even put a couple of bonus bits in with my order (comic print and sweets). Definitely buying from them again!

December 5, 2022
Rated 5 out of 5 stars

I ordered from Geekvault as they had

I ordered from Geekvault as they had the item I wanted. It arrived well packaged and in good time. Was sent by Royal Mail signed for and the box included a few free goodies (won’t spoil your surprise). Would recommend and will use again.

December 7, 2022
Rated 4 out of 5 stars

Simple order process

Simple order process, gift arrived well packaged and unbroken. It would have been helpful to know that it had been despatched, just for peace of mind.

November 28, 2022
Rated 5 out of 5 stars

Very good store

Very good store. You still get here Funkos which are already more difficult to get. My ordered Funkos were in a super condition. What is most important for collectors, they are packed super safe so that no damage can occur. Therefore, I can only give an absolute purchase recommendation.

December 5, 2022
Rated 1 out of 5 stars

HIDDEN INTERNATIONAL CUSTOM FEES

The delivery guy came to the address to deliver the item today but they then asked for 18€ for custom taxes !!

I did not notice anywhere while making and finalising the purchase and paying £15 in international delivery to France that custom taxes would apply on top of that.. :(

If it's due to Brexit, you should make sure it is known when making a purchase on your website.

November 3, 2022
Geekvault logo

Reply from Geekvault

We're sorry to hear this but it is standard practice to expect customs tax fees on international shipping. This is made clear in our terms and conditions our customers agree to under the international shipping policy. We also state this in checkout before placing any order that "Orders being shipped outside of the UK can expect longer wait times for delivery. Customers are responsible for any import tax/customs, please contact your local customs authority for more information."

Rated 4 out of 5 stars

Cute T

Giving a four as I found delivery slow considering I paid for the delivery - the t-shirt arrived after the event I wanted it for.

Positive: The item was good though and the extras were appreciated - thanks.

November 1, 2022
Rated 5 out of 5 stars

Item was delivered quickly

Item was delivered quickly, very well packaged, item was reasonably priced. Would rather pay a £1 or 2 more to help support a small business than buy from Amazon etc. They even put some freebies in too. 😁 Wouldn't hesitate to buy from them again,

October 28, 2022
Rated 5 out of 5 stars

Pretty cheap for what I got

Pretty cheap for what I got, they added some pokemon stuff for free which was awesome and it showed up pretty quick for coming across the world👍👍 10/10

August 16, 2022
Rated 5 out of 5 stars

Two Thumbs Up

I never order internationally, but Geekvault was great! Packaged just good enough to be protected from the beating the shippers gave, and as a bonus included free pokemon cards I gave to the kids. Everyone's happy!

May 6, 2022
Rated 5 out of 5 stars

Will Be Back

Easy to use site, quick transaction and dispatch; quick delivery, well packaged, and as described.

May 5, 2022
Rated 5 out of 5 stars

Received after 5 days

Received after 5 days. Perfect condition, few extras for free. Very nice touch from them. Only downside is you don't receive updates or confirmation of the order just the payment. But with service like this who can complain.

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a My Hero Academia bundle that…

Ordered a My Hero Academia bundle that was extremely hard to find over here. Great packaging, fast delivery and they threw in a few extras as well!

Definitely would recommende; just placed another order for a few friends 😅.

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

I had tried getting a rare pop vynal…

I had tried getting a rare pop vynal for my sons xmas present and could find it anywhere or they were massively overpriced. Step up Geek vault to save the day. They delivered the item in around a week and packaged perfectly. They also threw in some extras which made it even more lovely.
Well done Geek vault- my son is going to be over the moon 👍

December 7, 2021
Unprompted review
Rated 4 out of 5 stars

Decent company

Waited about 8 days for a funko pop, no set delivery date either so ended up giving a gift a couple of days late. A lot of good things though, packaging was ace, the product is in perfect condition. Comes with Pokemon cards and stickers! Really happy with the end product, just wish I could set up a delivery date or get more updates on the whereabouts the package is. Will buy from geek vault again.

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service! I was amazed by the way everything was so carefully packed. The delivery was very fast and the items were just what I wanted. I do recommend buying from Geek Vault!

March 24, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look