I have been shopping with Gemporia since 2010. I have bought candles,diffusers,scarves ,beauty products,handbags but best of all because of your split pay option -I have been able to buy diamond r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So easy to place an order .the quality is of the item purchased are always stunning. Delivery updates always helpful

Reply from GEMPORIA
Purchased 3 tubes of VISAGE Sunprotect SPF50 Moisturiser 40ml. The Cream made my Face itchy. Sent 2 tubes back for Refund. Not happy that I wasted money buying this product. This was my 1st purchase and will be the Last

Reply from GEMPORIA
I have been a loyal gemporia customer since 2019 and have had many very good experiences purchasing both jewellery and loose gemstones. However, recently the quality of the gemstone cutting provided by gemporia has dropped to unacceptable levels. As a cutter of fine gemstones myself I am in a unique position to judge the quality of the gem cutting their cutting house in India provides. I recently purchased a yellow sapphire which was a single unique piece so the stine I received was the one shown on the live show. The presenter failed to mention that the cut was off centre by at least 20%, making the stone worthless. This has lost gemporia my trust and my future custom. Very disappointing.

Reply from GEMPORIA
Amazing products at affordable prices, recently bought SGL certified argyle champagne diamond ring for my niece. Whoever thought I could afford such stunning items. BUT The customer service is outstanding, a particular shout out to Jason (I'm sure that's his name!)who sorted an issue with my order promptly and efficiently. Very happy with all aspects of service and quality of gems. Thank you x

Reply from GEMPORIA
I should like to congratulate Gemporia on their
exemplary staff. They are always very pleasant
and helpful, especially the young lady who helped
me yesterday to set up my new debit card. Thank you
Brenda Bonser

Reply from GEMPORIA
I have been shopping with Gemporia since 2010.
I have bought candles,diffusers,scarves ,beauty products,handbags but best of all because of your split pay option -I have been able to buy diamond rings,Argyle diamonds,Canadian-South African etc and now have an extensive collection.I have also bought different Spinels .various emeralds and many other gems. My latest purcahase is a solitare Csarite.I love them all-thanks for making this possible
Eleanor

Reply from GEMPORIA
Delivered quickly and very well packaged. The item is very good quantity. Communication from the sales team arrived after the product was delivered. This has happened several times lately.

Reply from GEMPORIA
Ordered online which is quick and very easy takes about a minute. The site is easy to navigate

Reply from GEMPORIA
A professional and reliable company to deal with and my goto door jewellery. They offer jewellery of exceptional quality at amazing value. What's not to love.

Reply from GEMPORIA
i am always impressed with the customer service i recieve when ordering over the phone . my goods are beautiful and as i mostly order gem stone jewelry i now have a collection i could only have through gemporia . their business model means that i can actually have diamond pieces i couldn never afford elsewhere . thank you all x

Reply from GEMPORIA

Reply from GEMPORIA
Lovely jewellery, household, health and even makeup products at affordable prices without compromise on quality. Proactive, helpful and professional with a human at the end of the phone when needed.

Reply from GEMPORIA
Easy to order and product is better in the flesh. Delivery was quick.

Reply from GEMPORIA
I love purchasing from this unique company. From ordering to delivery, communication is excellent. Safe delivery. 30 day money back guarantee 💯 6 months warranty on purchases. Customer support. Presenters friendly, informative and entertaining. Wise range of products, not just genuine gemstone jewellery, always precious metals too. They are ahead of the game with their designs, products and trends. I can't praise this company enough 🙌👌👏👍❤️😘🥰

Reply from GEMPORIA
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.