www.gemstoneuniverse.com Reviews 

381
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Very bad service. The ring was not properly made. It was looking as if some unskilled person has made the ring. Also as they promised no proper date and time was shared. Their team members Ajay and sp... See more

Rated 3 out of 5 stars

Sir, I dont understand why you are charging Rs.10000 for generating a report. It is way too expensive. I remember, sometime back, I paid around Rs.3000 which I felt expensive at that time. Most rep... See more

Rated 1 out of 5 stars

The Gemstone is a Scam. Yes, Any Gemstone is a Scam. No Gemstones or Gravel stones have the power to change the life and fate of a person. The life of a person is decided by the One A... See more

Rated 5 out of 5 stars

5stars to Gemstone Universe for their excellent service and product. I ordered Blue Sapphire ring to Australia in Feb 2022 and it was delivered within 15days. Perfect ring size, awesome packing and b... See more

Company details

  1. Jewelry Store

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The World's Leading Retailer to Buy Natural Gemstones Online


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2.8

Average

TrustScore 3 out of 5

381 reviews

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2.8

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Rated 5 out of 5 stars

Incomparable & Devoted

I found Gemstoneuniverse searching for Gems, 4 months back after consulting an Astrologer online after having some career issues who asked me to wear 4 gemstones in a pendant.
However not convinced I started searching for gemstone recommendation online and after extensive browsing ordered 2 gem reports for myself and my wife from Gemstoneuniverse after being convinced that they have the best Gem advice.
To my biggest surprise and amazement, after 10 days I got the report of my wife and a refund for me stating that my chart was optimized and that I needed no Gem therapy with a link in the email explaining why I did not need any gems. I was a bit disappointed as after looking at the testimonials etc I was looking forward at wearing a Gemstone from GSU but it helped break two stereotypes. 1) There was a Gem for everybody. 2) Being a Gemstone compny they will definitely recommend me a Gemstone
My wife was recommended an Amethyst and A white Coral and these are not very expensive of Gemstones as compared to many other gemstones on the site and we got them studded in a Single pendant for her. I must add that is a very impressive diagnosis and recommendation.
I have seen substantial improvement in her health and mood condition and it’s a measurable change. I admire the approach of Gemstoneuniverse and I can say for sure that they are providing a great and an honest service that we greatly benefited from & they are subject experts in their field.
Their only goal is service to mankind and to gem therapy and I congratulate them for their lofty goal and effort

February 8, 2018
Unprompted review
Rated 5 out of 5 stars

Natural .. Trusted...Authenticated ...Gemstones...100% Great

Great Gems .. Great Service ... Excellent support ... Authenticity guaranteed... If you are looking for divine powered gems , than buy from Gemstoneuniverse ... Team of Experienced Gemologist supports ....no hidden charges....only blessed Gems..... I could say that after having 20 years of experience in spirituality field ,,,, Its great blessing of goddess that we have Gold Standard Gems Company in India.....All the best for your great life....

February 2, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience all around.

My experience with the staff at GemstoneUniverse was seamless from beginning to end. Their stones are gorgeous. My emails were all answered promptly and clearly. My ring was assembled and sent to me in Boston, MA/US, with no problem at all. I received it very soon after I placed my order.

I did my research before purchasing a precious gemstone so I feel quite confident about my choice.

It may be to soon for me to know if this stone works in the Jyotish way, but as soon as I ordered it, I felt something. We will see what happens in the future. Either way, I am thoroughly satisfied with my purchase.

Thank you to the staff at GemstoneUniverse and I wish you continuing fulfillment in your work.

January 31, 2018
Unprompted review
Rated 5 out of 5 stars

Review

I bought from Gemstone universe beautiful gemstones Heliodor and Red coral. Service I received from them were flawless and package came in perfect condition and on time even to far away Europe.

I have been wearing gemstones continuously for 1 year and I have had many positive experiences so far. First improvement I felt after 1 week and gradually, I have elevated some of my weaknesses naturally and effortlessly. Where I struggled before, now it is easier.

I have faith and gratitude for this company and I wish them bright and successful future. Upgrading Heliodor to Yellow Sapphire is my wish for the future and next purchase I want to make.

January 28, 2018
Unprompted review
Rated 4 out of 5 stars

Great experience

Its nice experience to select the gem stone of my choice online. My overall experience at the store is very good. Mr Johnson is courteous and explained every thing about the gem which is needed at that time. in coming months we surely visit once again.

December 13, 2017
Unprompted review
Rated 5 out of 5 stars

Dear Gemlovers

Hi,
This is my review about Gemstone Universe, each gem is a gem itself, absolutely amazing, fantastic clarity levels, lustre is simply superb.

Their after sales service is also wonderful,in my opinion one can't have any negative feedback if you buy from them, I'm sure this company is going to beat everyone in this area in terms of their service, quality, and customer satisfaction. The price is also very reasonable.

I hope this continues and they will live up to the expectations from customers.

December 12, 2017
Unprompted review
Rated 5 out of 5 stars

very happy customer

I am very happy customer I have purchased natural yellow Sapphire ring, the design is amazing I can feel the gemstone vibration and really optimistic for the future

The team very helpful and honest and explain any problem in details

I would like to thank all Gemstoneuniverse team for there services

Highly recommended if you want a true joytish gemstone and amazing ring designs

December 11, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, bought a yellow sapphire and a pearl from gemstoneuniverse. Packing was nice and safe. The quality of yellow sapphire is top notch for the same price i had tried to procure it localy but the clarity was nothing compared to the one i bought. Well, but does it work? Its been roughly 2 months since i have worn the yellow sapphire and a month for pearl. For yellow sapphire there is a slight change i feel(being optimistic) but not as much change as the pearl has given me. I am completly stunned and happy that my anger issiue has come down and i dont loose my cool at all! There are situation when i feel dam 2 months back i would have lost my s&*t but now i am really calm. It has really solved half of my problems till now and i hope it continues. Secondly the customer service is top notch ,reply is quick and all the concerns are addressed properly. I really wish the best to gemstoneuniverse and its team for its excellent product and its professionalism. Recomended

November 14, 2017
Unprompted review
Rated 5 out of 5 stars

Its a wonderful experience with …

Its a wonderful experience with Gemstone universe. Its too early to say anything about my Blue Sapphire but the quality and authenticity is genuine. I specially want to mentioned about customer service which is very good,knowledgeable and helpful. In your every stage of selecting gem to providing all information you want to know, customer service is always there. They will reply your query ASAP.

October 14, 2017
Unprompted review
Rated 5 out of 5 stars

Great experience and a professional team

Very pleased with the services of gemstoneuniverse. Support team responts swiftly and on point. And the quality of the item I got from them is way better than I expected. I assume all jewlery from them looks 100x more beautiful in reality compared to photos.
I am certain I will buy again from them.

August 30, 2017
Unprompted review
Rated 5 out of 5 stars

Everything went fine

Everything went fine, excellent quality of stone and ring, I am satisfied with everything.
Two things should be improved:
1. The Website is far too slow and the informations given are not clearly structured. Also the design looks a litte like web 2.0
2. I ordered from germany and there was no information about the custom duties etc in advance. Well, as a buyer I should be good informed by myself ... but I would admire this service by Gemstoneuniverse.

Good luck for the future!

August 22, 2017
Unprompted review
www.gemstoneuniverse.com logo

Reply from www.gemstoneuniverse.com

Dear R.E,

Greetings and Many thanks for your gracious review and feedback.

Yes, I agree with you that the website is a tad bit slow. This is due to the security features as well as plug-ins and the extensive content since 1996.

There are several causes for it. Some of the images are not optimized for the web size since we want to showcase the gem photos at the highest resolutions etc.

That being said, you have a point and I am glad to share with you that the Gemstoneuniverse Ver 3.0 is now in test mode and most likely we are just 30 days away for a faster and a more optimized interface.
I shall definitely make it a point to inform you of the same as and when we get there.

The duty factors for the countries in the European Union are listed in the Shipping and tracking FAQ at the link below and the same exists on the shipping page.
http://www.gemstoneuniverse.com/faqs/shipping-and-tracking.html#8

However we think that your suggestion and observation is great and we have added this information in shipping page in bold and will intimate our patron/s by email as well. This will actually act like a double verification/ check.

All in all, Me and My team are very glad to hear from you.

It is patron feedback which is one of the biggest motivating factors for all team members. I wish you all the best for today and for all times to come.
Thank You,
Johnson-O
Patron Services-Gemstoneuniverse

Addendum on 05th October 2017

Dear R.E,

Greetings. I just wanted to inform you that the Gemstoneuniverse Ver 3.0 was launched on 23 September and its 4X more faster. I appreciate your inputs. You are most welcome to browse the new version and again thanks for your feedback. It is highly appreciated.

Best Regards,
Johnson O-Customer Care

Rated 5 out of 5 stars

You ROCK!!

I received my coral ring , just between the timeframe I was told I will receive. It has not yet given me good or bad results , however the way it was put together with instrctions , instills unknown faith in me that I'm going to be blessed. I am looking forward for some more transactions with gemstoneuniverse team .
You folks "ROCK"

August 13, 2017
Unprompted review
Rated 5 out of 5 stars

Honest business with real descriptions …

Honest business with real descriptions of the stones. I was nervous about ordering a product from another country, but the service and quality is excellent. The healers that they work with are very talented- I could tell when they started to work on my stone. There were delays in receiving the ring, but that was outside the control of Gemstone Universe. All and all, VERY highly recommended.

August 11, 2017
Unprompted review

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