GenePlanet Reviews 1,341

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, finding the process smooth, easy, and fast. Many people appreciate the detailed and understandable results, which provide valuable information and recommendations. The staff is also consistently praised for their helpfulness and the overall positive service provided. However, some customers also noted issues with response times, mentioning delays in receiving replies to emails or inquiries. Additionally, a few people expressed concerns regarding the product itself, specifically about the completeness of the genetic results compared to other brands, the perceived lack of proper interpretation for certain percentages, and the limited scope of some advertised tests.

What people talk about most

User experience

Clients share positive opinions on user experience. Many found the procedure easy, fast, and accurate, with... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast service, quick... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick results and... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers appreciate the fast, painless, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being kind,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I took the Nifty test and got the results on time. The results showed to be truthful. I am giving one star less because the company is not transparent enough about their privacy policy when it comes t... See more

Company replied

Rated 5 out of 5 stars

We’ve used Nifty for our firstborn as well and in both cases it’s worked beautifully. I am very thankful to be able to use this method to soothe my nerves, as I have a genetic deformation or anomaly... See more

Company replied

Rated 5 out of 5 stars

I got more than I expected. Besides detailed analysis, I love recomendations that could be easily integrated into livestyle (at least for me) and list of food suitable and not suitable for me. Big hel... See more

Company replied

Rated 5 out of 5 stars

From blood drawing at the lab to detailed report within 2 weeks 🙏🏻 This report gave me and my family so much joy, piece and reassurance. To ensure enough cell-free fetal DNA, I recommend doing the t... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Health Consultant
  3. Home Health Care Service
  4. Medical Laboratory
  5. Wellness Program

About GenePlanet

Written by the company

We’re the leading EU provider of innovative genetic solutions. Using whole genome sequencing (WGS) enables us to offer the highest quality, free lifetime updates, and free new analyses.

HEALTHCARE: Have the power of prevention on your side. Our Medical tests analyse genetic variants relevant to the health of your entire family (NIPT test, cancer risk). Protect your health with NIPT by GenePlanet, VeniSafe, and Cancer Screen.

LIFESTYLE: Unlock your potential with one saliva sample. Our Home DNA tests focus on genetic predispositions for diet, vitamins, metabolism, sport, stress, and sleep. Reach for longevity with MyLifestyle, MyHealth, MyAncestry, or MyOral.

For a complete picture of your health and wellbeing, choose Premium DNA, the most comprehensive genetic guide, including all

 Meet our DNA tests 


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Great

Everything went as promised and according to the plan. Interesting experience.

April 28, 2025
GenePlanet logo

Reply from GenePlanet

Dear Tina,

Thank you for your kind words and valuable feedback. We are happy to hear about your experience with our DNA test and our service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 4 out of 5 stars

Great

It s good stuff a little to marketing stuff involved.

April 28, 2025
GenePlanet logo

Reply from GenePlanet

Dear Mitja,

Thank you for your kind words and valuable feedback. We are happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Hello

Hello
Its great to see what yor body need for normal work day. End normal helt

April 18, 2025
GenePlanet logo

Reply from GenePlanet

Dear Jure,

Thank you for your kind words and valuable feedback. We are very happy to hear about your positive experience with our test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Interesting expirience

It is nice to know things about oun DNK.

April 16, 2025
GenePlanet logo

Reply from GenePlanet

Dear Tinni,

Thank you for your kind words and valuable feedback. We are happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Super interesting

April 11, 2025
GenePlanet logo

Reply from GenePlanet

Dear Chris,

Thank you very much for your valuable feedback. We are happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Super

Everything is ôk

March 24, 2025
GenePlanet logo

Reply from GenePlanet

Dear Denis,

Thank you very much for your valuable feedback. We are happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Interesting overview about your physical predisposition

Nice experience. Results somehow match your physical state, food likes and dislikes. Helpful guidance on how to improve your health.

March 11, 2025
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Reply from GenePlanet

Dear Mateja,

Thank you for your kind words and valuable feedback. It's wonderful to hear about your experience with our test and that the recommendations are helping you make a positive change in your life.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Great service 🧬

I was very satisfied with the DNA testing service at GenePlanet. Everything was done quickly—from shipping the sample kit to receiving the detailed analysis, all took less than a month. The information provided was highly engaging and presented in a clear, straightforward way, making it easy to understand even without a strong background in genetics. The only thing missing is a feature to download the raw data, so I could perform additional analyses or upload my results to external services. Hopefully, this feature will be available in the future!

March 11, 2025
GenePlanet logo

Reply from GenePlanet

Dear Anna,

Thank you for your kind words and valuable feedback. We are happy to hear about your experience with our DNA test and our
service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

My Lifestyle My Ancestry DNA Test

I recently tried the GenePlanet My Lifestyle and My Ancestry DNA test, and my experience was very positive. The process was simple and user-friendly, from ordering the kit to receiving the results. The instructions were clear, and sending the sample was hassle-free.

The results provided a lot of useful and insightful information about my ancestry and lifestyle-related genetic predispositions. I found the ancestry breakdown particularly fascinating, as it gave me a detailed look into my genetic origins. The lifestyle insights were also valuable, offering personalized recommendations on nutrition, fitness, and overall well-being based on my DNA.

What I appreciated the most was how well-presented and easy to understand the data was. The online platform is intuitive, and the reports are explained in a way that makes them accessible even to someone without a scientific background.

Overall, I highly recommend GenePlanet to anyone interested in learning more about their ancestry and lifestyle optimization. It’s a great way to gain deeper insights into your health and heritage!

March 12, 2025
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Reply from GenePlanet

Dear Alzbeta,

Thank you for your valuable feedback and kind words. We are happy to hear about your experience and that our DNA test is helping you make positive changes to your lifestyle.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Very precise and true research

Very precise and true research

March 7, 2025
GenePlanet logo

Reply from GenePlanet

Dear Iveta,

Thank you very much for your kind words and valuable feedback. We are happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 4 out of 5 stars

good

good, but could be more spcific. more specific sports for example

March 5, 2025
GenePlanet logo

Reply from GenePlanet

Dear Martin,

Thank you very much for your kind words and valuable feedback. We are happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 4 out of 5 stars

gene planet experience

The way the data is presented quite good but i must admit I have a really hard tome reading the graphs and i dont know how to interpet certain information. Certainly I have a couple of weeks reading to do with everything.
I really enjoyed learning about my immune responses, sleep and stress managment and reading my food recomendations. I was happy to see that some of the contitions i suspected i have turned out to be true. Well not true but to see I was right in reading my body correctly ( like the genes for certain vitamins, hereditary issues and taste related concerns).
However, dealing with this very personal genetic material I do not recall reading about any safety agreements about what geneplanet is allowed to do with this data and material. I hope nothing.

February 24, 2025
GenePlanet logo

Reply from GenePlanet

Dear Dona,

Thank you very much for your kind words and valuable feedback. We are very happy to hear about your positive and life-changing
experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 4 out of 5 stars

reasonable test with some hands on recommendations within 5 wks

It took 5 wks to get the results. There are good insights (oral test) with details and recommendations on what to do. I find the ancestry report could be more detailed and hands on and the physical traits were not as useful. I would have expected details on physical strength muscle types, workouts that are more suited for the individual. The oral baceterial results were ok, but did not have too much recommendation.

February 24, 2025
GenePlanet logo

Reply from GenePlanet

Dear Gergo,

Thank you for your kind words and valuable feedback. We are very happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 4 out of 5 stars

Good

Good service and good communication

February 18, 2025
GenePlanet logo

Reply from GenePlanet

Dear Urša,

Thank you very much for your kind words and valuable feedback. We are happy to hear about your experience with our DNA test and service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Orientation for details

Orientation for details

I really like the quality of the results, the food suggestions, and the fascinating MyAncestry results! Highly recommended.

February 18, 2025
GenePlanet logo

Reply from GenePlanet

Dear Jakub,

Thank you very much for your kind words and valuable feedback. We are happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Ok ok ok ok

I am very happy Gene Planet confirmed my all my thoughts:)

February 6, 2025
GenePlanet logo

Reply from GenePlanet

Dear Tomáš,

Thank you very much for your kind words and valuable feedback. We are happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Good stuff

Good stuff, almost all DNK test ist right.

January 3, 2025
GenePlanet logo

Reply from GenePlanet

Dear Andre,

Thank you very much for your kind words and valuable feedback. We are happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 1 out of 5 stars

Payed 250 € for nothing !

Payed 250 € for nothing !!
I newer got any test results
Only E-mails with advertisements for spending more money
It’s a shame ! N

September 12, 2024
Unprompted review
GenePlanet logo

Reply from GenePlanet

Dear Diego,

Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience and frustration you’ve experienced. This is certainly not the level of service we aim to provide.

Please contact us directly at support.en@geneplanet.com so we can confirm your email.
This will help us investigate and resolve the issue as quickly as possible.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Great work an not so fast

Great work an not so fast

November 26, 2024
GenePlanet logo

Reply from GenePlanet

Dear Dušan,

Thank you very much for your valuable feedback. We are happy to hear about your experience with our DNA test.

As much as we always strive to provide the results in approximately 5 weeks, as stated, sometimes it takes longer to process all the samples; especially after the holidays when our lab receives more samples than usual.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Great value and service

Great value and service. Support also fulfilled my request in a matter of hours. Would recommend anyone doing the premium test. It's one of the best one time investments that last your whole life. Now I know what "buttons" do I have to press to make my body work and what to (maybe) expect in the future.

Also, GenePlanet didn't have any data breach unlike almost all of its competitors. And we're talking about genetic data. If this doesn't make you trust GenePlanet over all the others, I don't know what will.

November 25, 2024
GenePlanet logo

Reply from GenePlanet

Dear Constantin,

Thank you very much for your valuable feedback and kind words. We are very happy to hear about your positive and life-changing
experience with our DNA test and our customer support.
Stay healthy!

Kind regards,
GenePlanet team

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