GenePlanet Reviews 1,342

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, finding the process smooth, easy, and fast. Many people appreciate the detailed and understandable results, which provide valuable information and recommendations. The staff is also consistently praised for their helpfulness and the overall positive service provided. However, some customers also noted issues with response times, mentioning delays in receiving replies to emails or inquiries. Additionally, a few people expressed concerns regarding the product itself, specifically about the completeness of the genetic results compared to other brands, the perceived lack of proper interpretation for certain percentages, and the limited scope of some advertised tests.

What people talk about most

User experience

Clients share positive opinions on user experience. Many found the procedure easy, fast, and accurate, with... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast service, quick... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick results and... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers appreciate the fast, painless, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being kind,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I took the Nifty test and got the results on time. The results showed to be truthful. I am giving one star less because the company is not transparent enough about their privacy policy when it comes t... See more

Company replied

Rated 5 out of 5 stars

We’ve used Nifty for our firstborn as well and in both cases it’s worked beautifully. I am very thankful to be able to use this method to soothe my nerves, as I have a genetic deformation or anomaly... See more

Company replied

Rated 5 out of 5 stars

I got more than I expected. Besides detailed analysis, I love recomendations that could be easily integrated into livestyle (at least for me) and list of food suitable and not suitable for me. Big hel... See more

Company replied

Rated 5 out of 5 stars

From blood drawing at the lab to detailed report within 2 weeks 🙏🏻 This report gave me and my family so much joy, piece and reassurance. To ensure enough cell-free fetal DNA, I recommend doing the t... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Health Consultant
  3. Home Health Care Service
  4. Medical Laboratory
  5. Wellness Program

About GenePlanet

Written by the company

We’re the leading EU provider of innovative genetic solutions. Using whole genome sequencing (WGS) enables us to offer the highest quality, free lifetime updates, and free new analyses.

HEALTHCARE: Have the power of prevention on your side. Our Medical tests analyse genetic variants relevant to the health of your entire family (NIPT test, cancer risk). Protect your health with NIPT by GenePlanet, VeniSafe, and Cancer Screen.

LIFESTYLE: Unlock your potential with one saliva sample. Our Home DNA tests focus on genetic predispositions for diet, vitamins, metabolism, sport, stress, and sleep. Reach for longevity with MyLifestyle, MyHealth, MyAncestry, or MyOral.

For a complete picture of your health and wellbeing, choose Premium DNA, the most comprehensive genetic guide, including all

 Meet our DNA tests 


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Perfect

This is really good comapny

October 30, 2025
GenePlanet logo

Reply from GenePlanet

Dear Patrik,

Thank you for your valuable feedback and kind words.
We are very happy to hear about your experience with our DNA test and service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

fast tests

fast tests, nice doctor

October 29, 2025
GenePlanet logo

Reply from GenePlanet

Dear Lucija,

Congratulations on your baby boy/girl, and thank you very much for your kind words and valuable feedback.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

interesting DNA analyse just from saliva

It is good to know something about me directly from DNA - perfect that the test is done just from saliva :-)
Now it is on me, how I will work with the results.

October 30, 2025
GenePlanet logo

Reply from GenePlanet

Dear Martina,

Thank you for your valuable feedback and kind words.
We are happy to hear about your experience with our DNA test and that you are making positive lifestyle changes as a result.
Stay healthy!

Kind regards,
GenePlanet team

Rated 3 out of 5 stars

The test is rely expensive

The test is rely expensive and this is the worst part. I had the twins case to the information which I reserved was incomplete or partial. If I should make this test one more time, I world only takie it for single baby instead of twins.

July 4, 2025
GenePlanet logo

Reply from GenePlanet

Dear Karolajn,

Thank you for sharing your feedback.

After reviewing your report, we can confirm that the results are correct and consistent with the selected test parameters. The concern you mentioned appears to be related to insufficient pre-test counselling — it seems that there may have been some misunderstanding regarding the scope of reporting or the way fetal sex information is presented.

It is important to note that the test does not determine the sex of each fetus individually. Instead, it identifies whether a Y chromosome is present or not, as was the case in your result. This means that if a Y chromosome is detected, at least one of the fetuses is male, but the test cannot specify which one.

We understand how easily such details can be overlooked without thorough prior explanation, and we are sorry if this led to confusion. We will make sure to further improve the clarity of our pre-test counselling to help avoid similar misunderstandings in the future.

Should you have any additional questions please don't hesitate to contact us.

Best,
GenePlanet team

Rated 5 out of 5 stars

Very fast and correct results

Very fast and correct results. I recommend

March 12, 2025
GenePlanet logo

Reply from GenePlanet

Dear Sasha,

Congratulations on your baby boy/girl, and thank you very much for your valuable feedback and kind words.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 1 out of 5 stars

My son was born with equinovarus

My son was born with equinovarus, clubfoot but on the nifty results everything was showing low risk.
Would not recommend ever

July 14, 2025
GenePlanet logo

Reply from GenePlanet

Dear Antonia,

We appreciate you taking the time to leave your feedback.

Equinovarus is a foot deformity that is not necessarily linked to a genetic condition, as it can also occur due to developmental irregularities during pregnancy. While some genetic syndromes may include equinovarus as one of their potential features, these are not always the cause.

Please note that you selected the Standard package, which does not include analysis or reporting of syndromes that could be associated with equinovarus. These conditions are only included in our extended carrier testing panels.

Should you have any additional questions please don't hesitate to contact us.

Best,
GenePlanet

Rated 5 out of 5 stars
GenePlanet logo

Reply from GenePlanet

Dear Nastasija,

Congratulations on your baby boy/girl, and thank you very much for your valuable feedback.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Blood testing

I got the results quickly and easily.

October 23, 2025
GenePlanet logo

Reply from GenePlanet

Dear Tina,

Congratulations on your baby boy/girl, and thank you very much for your kind words, and valuable feedback.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

All good!

Everything was good!

October 28, 2024
GenePlanet logo

Reply from GenePlanet

Dear Ema,

Thank you for your valuable feedback, and congratulations on the baby.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Simple and accurate

The procedure was very easy, simple and accurate, and the results were fast.

December 17, 2024
GenePlanet logo

Reply from GenePlanet

Dear Bernarda,

Congratulations on your baby boy/girl, and thank you very much for your kind words, and valuable feedback.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Easy and accurate

The test was easy and accurate.

November 15, 2024
GenePlanet logo

Reply from GenePlanet

Dear Mateja,

Thank you for your valuable feedback, and congratulations on the baby.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Quick and easy.

November 15, 2024
GenePlanet logo

Reply from GenePlanet

Dear Tamara,

Thank you very much for your valuable feedback.
We are very happy to hear about your experience with our test and service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Everything is great.

November 15, 2024
GenePlanet logo

Reply from GenePlanet

Dear Ena,

Thank you for your valuable feedback, and congratulations on the baby.
We are pleased to hear about your experience with our NIFTY test and the process.
Stay healthy!

Kind regards,
GenePlanet team

Rated 4 out of 5 stars

I was waiting for results for very long…

I was waiting for results for very long time, not as it was said

January 15, 2025
GenePlanet logo

Reply from GenePlanet

Dear Marina,

Thank you for taking the time to share your feedback. At GenePlanet, we always aim to deliver results as quickly as possible, and we communicate on our website that the standard timeframe is 6–10 days.

We fully understand that waiting for results can feel stressful, and while our goal is to provide them as close to the shorter end of this timeframe as possible, different factors such as logistics, sample transport, or laboratory workload may sometimes mean that results are delivered towards the later part of the timeframe.

As soon as an analysis is complete, results are processed and made available in the secure system without delay. We recognize how valuable your time is and regret that the process took longer in this case. We’re pleased you now have your results and send our best wishes moving forward.

Best,
GenePlanet

Rated 5 out of 5 stars

Greetings from satisfied customer

The test results came really quickly and six months later our little healthy baby girl arrived 🩷

December 1, 2024
GenePlanet logo

Reply from GenePlanet

Dear Anita,

Congratulations on your baby girl, and thank you very much for your kind words and valuable feedback.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 3 out of 5 stars

High price.

October 23, 2025
GenePlanet logo

Reply from GenePlanet

Dear Valentina,

Thank you for your feedback.

If there is anything we can do to improve your experience please reach
out to nifty.test@geneplanet.com. Your suggestions and feedback will be
appreciated.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

Fast results.

October 15, 2025
GenePlanet logo

Reply from GenePlanet

Dear Ines,

Thank you for your valuable feedback, and congratulations on the baby.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

INTERESTING TECHNIQUE

It is interesting how much information about yourself can they get just from the saliva.

October 15, 2025
GenePlanet logo

Reply from GenePlanet

Dear Ajda,

Thank you for your valuable feedback and positive energy.
We are very happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 4 out of 5 stars

Very good

Very good. But would love to have a more comprehensible human-to-human-like summary.

September 5, 2025
GenePlanet logo

Reply from GenePlanet

Dear Martin,

Thank you for your kind words and valuable feedback.
We are very happy to hear about your experience with our DNA test.
Stay healthy!

Kind regards,
GenePlanet team

Rated 5 out of 5 stars

I would recomend Gene Planet to everyone!

Everything was excelentn, realy great experience!

October 10, 2025
GenePlanet logo

Reply from GenePlanet

Dear Ana,

Thank you for your valuable feedback, and congratulations on the baby.
We are pleased to hear about your experience with our NIFTY test and service.
Stay healthy!

Kind regards,
GenePlanet team

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