I took the Nifty test and got the results on time. The results showed to be truthful. I am giving one star less because the company is not transparent enough about their privacy policy when it comes t... See more
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We’re the leading EU provider of innovative genetic solutions. Using whole genome sequencing (WGS) enables us to offer the highest quality, free lifetime updates, and free new analyses.
HEALTHCARE: Have the power of prevention on your side. Our Medical tests analyse genetic variants relevant to the health of your entire family (NIPT test, cancer risk). Protect your health with NIPT by GenePlanet, VeniSafe, and Cancer Screen.
LIFESTYLE: Unlock your potential with one saliva sample. Our Home DNA tests focus on genetic predispositions for diet, vitamins, metabolism, sport, stress, and sleep. Reach for longevity with MyLifestyle, MyHealth, MyAncestry, or MyOral.
For a complete picture of your health and wellbeing, choose Premium DNA, the most comprehensive genetic guide, including all
Cesta na Poljane 24, 1210, Ljubljana, Slovenia
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I was surprised how smoothly everything was done. After few weeks, my results arrived. I am happy the results are quite distinct and based on my body, it seems everything is truth and correct. Good for everyone to understand your body better

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After the review i was calm that my baby is ok. That was good for the baby to because i wasn't anxious.

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It was effortless and the results came back beneath the waiting time, there were easy to read and to understand.

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The whole test process was done quickly, I got the results within a few days, which was very welcome. I am satisfied, although the price is a bit high.

Reply from GenePlanet
I signed up for genetic tests to detect chromosomal defects in pregnancy. The results were delayed. When I tried to contact them, there was no number online! I wrote to them by email, but I did not receive a response. In the end, I found out that there was an error sending the result to my email. In short, considering that it is a rather expensive test, there could be a possibility of customer support.

Reply from GenePlanet
The staff is friendly, all of them, but it would have been nice to get the results on time. I had to call more times after the set date which was 10 days

Reply from GenePlanet
The experience was si good but the laboratory is so old and ugly.
If you continue to be there, I recommend that only have home service.

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I got my results in a few days and that's what I liked the most.

Reply from GenePlanet
Positives: Everything from the payment, sample collection, receiving the results and the app worked smoothly. The genetics results provided are generally well explained. I like that they differ your relative risk (compared to the population mean) to your absolute risk of getting certain disease/condition.
However, compared to the results of some other brands, some important genetic results are missing. Neurodegenerative conditions, for example; These have a significant genetic component. For Alzheimer’s disease the presence of certain gene variants is even deterministic of getting the disease (!!).
In their website geneplanet asserts that the entire genome is analyzed, so it is a bit weird that they do not report these results.
Update: I am downgrading this review (previously 3 stars) because I have been trying to contact geneplanet for months to obtain my raw genetic data and I still have no response. This data should be provided by law according to the Data Portability
Right from the EU General Data Protection Regulation.

Reply from GenePlanet
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