Georgesons Cars Reviews 

2,588
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 352 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, friendly, and professional staff for making the entire purchasing process remarkably smooth and easy from start to finish. Consumers note that sales representatives provide detailed information, answer questions honestly, and operate completely without any high-pressure sales tactics. People are extremely happy with their new vehicles, frequently describing them as spotless, well-maintained, and exactly as described in the online listings. Reviewers also deeply appreciate the clear communication and thoughtful extra touches, such as personalized walkaround videos and friendly support, that make purchasing a car from a distance wonderfully seamless.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that representatives are friendly,... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, friendly,... See more

Product

People report positive experiences with product, noting that vehicles arrive in pristine condition and drive... See more

User experience

Customers report positive experiences with user experience, highlighting a stress-free and smooth process... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff members for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I dealt with Patrick, faultless from start to finish and was very accommodating. Very nice gentleman to deal with, can have a good laugh. Got the deal sorted easily enough and communication from him w... See more

Company replied

Rated 5 out of 5 stars

This was our first experience with Georgesons and we were not disappointed. There were no high pressure selling techniques, we were left to look around at our leisure. Martin answered all our question... See more

Company replied

Rated 5 out of 5 stars

We reserved the car as it had just been received and required the extensive checks that Georgesons give to all their cars. We were kept informed of progress throughout. We travelled 100 miles to... See more

Company replied

Rated 5 out of 5 stars

Patrick was our sales man. Very professional and not pushy at all. We were under no pressure to buy but we decided on a test drive in a Mercedes E400 cabriolet, AMG line. The moment we went for the... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Information provided by various external sources

Trading at the same site for over 60 years, at Georgesons we’ve been serving our customers with the same enthusiasm and knowledge since 1955. 🚗


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(2,588)

328 reviews in the last 12 months

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Rated 5 out of 5 stars

Just an excellent procedure with…Vicky

Just an excellent procedure with Georgesons again.Vicky,once again,helped us with our purchase from start to finish and left no stone unturned to make the transaction flawless…from personal,family and now business..we will be returning again to use Georgesons next time…thank you once again,everyone

July 23, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Mike, that is so lovely to hear - thank you so much for the lovely review. Really pleased to hear about your experience. Hope you are enjoying the new car and look forward to seeing you again!

Rated 5 out of 5 stars

Fabulous experience from start to…

Fabulous experience from start to finish. The car is great. It was well prepared and serviced. I was kept informed all throughout the process . Vicky was a pleasure to deal with. Georgesons will be my go to for cars for myself and my family in the future.

July 7, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Lee, thats great to hear - thank you so much for the review! Look forward to seeing you again for the next one.

Rated 5 out of 5 stars

it was a lovely experience dealing with…Charlie

it was a lovely experience dealing with Charlie. he answered all my questions and would check on things i was unsure of. there were a few things that needed sorting before i could pick the car up but charlie kept me updated throughout and got it all sorted for me. he was never pushy and provided an excellent service 😊 thanks so much for your help charlie!

July 18, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Ella, that is great to hear - thank you so much for the review. Really pleased that Charlie looked after you so well and hope you're enjoying the car

Rated 4 out of 5 stars

Patrick Campbell was the representative…

Patrick Campbell was the representative who dealt with me on the purchase and he was courteous in every way. Explained everything in detail and made everything go smoothly throughout the process. I'm happy with everything and the car

July 18, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Jovani, thank you so much for the review

Rated 5 out of 5 stars

I recently bought a car from this dealership georgensons

I recently bought a car from this dealership, and I couldn’t be happier with the experience. The staff were professional, friendly, and honest throughout the entire process. Everything was smooth, clear, and stress-free. I highly recommend this dealership to anyone looking for excellent service. Thank you for making my car-buying experience so enjoyable!

July 17, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Salman, thank you so much for the brilliant review. Really pleased to hear about your experience with us. We are delighted to hear you are happy with the car - thanks again!

Rated 1 out of 5 stars

Aftersales let me down

The actual sales was fine pleasant staff. I purchased a Nissan Juke Nice car drove well but on inspection the headlight was cracked and condensation was forming inside. The salesman had insured me this had been picked up and a new one was being ordered which was acceptable. On the way home i noticed the tyre pressure warning light was on on informed them of this and was told it would be looked at when headlight being replaced. I informed them i was leaving the area some 4 hours away 2 months later and was assured it would be rectified. 6 weeks later i was called in to repair faults. after sitting there for a few hours i was told they had ordered the wrong headlight and also there was a pressure was missing from one of the tyres and needed ordering. I feel the pressure sensor should have been picked on pre sale inspection. I only had 2 weeks before my move left. No word from aftersales i had emailed them numerous times with no answer. They suggested i travel back 4 hours to have the work done which was not an option for me i suggested a garage where i was moving to and this was not an option for them. Finally i sent an email about 3 weeks ago suggesting they send the headlight to my new address and i would foot the bill for fitting it and as yet i still have not had an answer . I find this very poor service and i can not recommend this establishment.

May 20, 2026
Unprompted review
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Reply from Georgesons Cars

Thank you for your review. We are pleased that you found the initial sales experience positive, although we are sorry that the subsequent parts delay caused frustration.

For clarity, our Aftersales team spoke with you on 9 July and provided an update regarding the outstanding headlight. The replacement headlight was then dispatched to your new address on 24 July, in accordance with the solution discussed.

We accept that the incorrect headlight was initially ordered and that the matter took longer to resolve than either party would have wanted. However, we do not believe it is accurate to suggest that there was no communication or response from us, as contact was made and the replacement part was sent directly to you.

We remain sorry for the inconvenience caused by the delay and hope the replacement headlight has now enabled the matter to be concluded.

Rated 5 out of 5 stars

I love my new car which l picked up on…

I love my new car which l picked up on Mon a Hyundai Kona lovely colour & lovely to drive s free driving as petrol engine car for 13 yrs l was a bit weary of getting an electric, automatic but it's great & thankyou so much to Ethan for handling everything professionally, he was also very polite & friendly all the staff are, & also he's. dab hand at making coffee once again thanks to Ethan he's s top bloke
Norma 👍👍

July 20, 2026
Unprompted review
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Reply from Georgesons Cars

Thank you so much Norma!!

Rated 5 out of 5 stars

Excellent service

Excellent service from Kyle when buying my car! The car was exactly as advertised and in amazing condition. Thank you so much!!

July 15, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Theo, thank you so much that is lovbely to hear!! We really appreciate the review and hope you're enjoying the new car

Rated 5 out of 5 stars

The best experience

The best experience, buying a car is not something you do every day and I was looked after by amazing team of genuine people, great service from start to finish, all 5 stars to Kyle, thank you!

July 11, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Liene, thank you so much that lovely to hear - we really appreciate it 😊

Rated 5 out of 5 stars

Love my new car

Recently bought my new Corsa e at Georgesons. I was after this specific car given it was a Which recommendation, so I travelled to Liverpool as Georgesons had this car in stock, Kyle who handled the sale was knowledgeable, friendly & kept in contact with me. As the car is fairly new I didn’t want to take out the 12 month warranty, so instead I took it to a local garage today for a once over, The upshot being that the car was in good working order. To turn a warning light off they did have to re and de pressurise certain tyres, but confirmed they were in great condition, and so this wasn’t an issue for me. Very relieved & pleased about this & it leaves me with trust & confidence in Georgersons as a car sales outlet - thank you ☺️

June 29, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Caroline, thank you so much for the lovely review!! Really pleased to hear that you were able to find the car you wanted and then Kyle looked after you so well. And more importanly that you are happy with the vehicle. Thanks so much!!

Rated 5 out of 5 stars

I had an anmazing experience with…

I had an amazing experience with Georgesons Cars. The staff were really welcoming, friendly, and incredibly helpful from start to finish. They made everything easy and the customer service was excellent. I would definitely recommend them to anyone looking for a great car. Thanks again!

July 7, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Jack, thank you so much for the kind review and recommendation - we really appreciate it. Hope you enjoy the new car 😊

Rated 5 out of 5 stars

I bought a car from Georgesons…

I bought a car from Georgesons yesterday and can safely say the car is beautiful and the 179 point check makes you feel so comfortable knowing your getting brilliant perks for the price you pay! Vicky has been brilliant and is so lovely and helpful and id recommend her to anyone, id definately buy from Georgesons again! Thankyou Vicky!!

July 12, 2026
Unprompted review
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Reply from Georgesons Cars

Thats lovely to hear, Lewis - thank you so much!! 😊 Really pleased Vicky looked after you and we really appreciate the recommendation - enjoy the car!

Rated 5 out of 5 stars

A very pleasant experience from Georgesons cars…

Just bought a car from Georgesons cars where from the moment I walked into the showroom felt welcome by the team who put no pressure on me whatsoever, even the owner came out of his office to see if everything was OK. I dealt with the lovely Mia who looked after me with no after sales hidden costs like you hear about at other garages. All in all a pleasant experience so I would highly recommend this garage, there's a reason they've been trading for 70yrs & it's not hard to see why.

July 3, 2026
Unprompted review
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Reply from Georgesons Cars

Thank you so much Andrew! Great to hear that Mia looked after you so well and didnt put you under pressure. Hope you're enjoying the new car and we really appreciate the recommendation

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Highly recommended.

July 3, 2026
Unprompted review
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Reply from Georgesons Cars

Thank you so much

Rated 5 out of 5 stars

Bought a car as a distant sale

Bought a car as a distant sale. Excellent service - video of the vehicle, good communication, delivery to home address ahead of time.
Felt well looked after

July 1, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Brian, thank you so much for the review!! Hope you are enjoying the new car

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. David was very easy to deal with and made it a stressless process as we were a few hundred miles away (Scotland) from the dealership. Great communication and the cars are priced very competitively which meant that we did not really have to shop around. In David’s absence on his days off, his colleagues picked up on any queries we had and we felt looked after in every way. Car was delivered as promised, on time and clean by a very pleasant young man who showed us around the car before heading off to collect his next one.
5 stars from us and well deserved 🤩

July 1, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Shazia, that is great to hear!!! Thank you so much for the review. Lovely to hear you were looked after so well and we hope you are enjoying the new car

Rated 5 out of 5 stars

Excellent service from the team moment…

Excellent service from the team moment I arrived till when the car was delivered, constant communication to let me know how things were going.

Absolute delight to deal with

June 27, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Kev, that is great to hear - thank you so much!!!! Really pleased to hear you were looked after so well. We hope you're enjoying the new car.

Rated 5 out of 5 stars

Highly recommend Georgesons who I have…

Highly recommend Georgesons who I have always used, this is my third car from them and they never fail to work their hardest to get you a great car at a decent price 👍 thanks to Kyle and the whole team who made my purchase a smooth and professional process 😀 will never go anywhere else 👌👌👌

June 30, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Ann-Marie, thank you so much for loyalty - we really appreciate it 😀 😀 We hope you're enjoying the car and hope we'll see you for number 4!!!!! Happy Driving

Rated 5 out of 5 stars

Great Customer Service and Smooth Buying Experience

I recently bought a car from this dealership and had a great experience from start to finish. The staff were friendly, welcoming, and happy to answer all of my questions without making me feel rushed. They were easy to talk to and even had a laugh with us while sorting out the paperwork, which made the whole process much more relaxed.
I was taken out for a test drive so I could get a good feel for the car, and everything was explained clearly throughout. The team were very accommodating and made the buying process straightforward and hassle-free.
Overall, the customer service was excellent, and I'd happily recommend them to anyone looking for a car.

July 5, 2026
Unprompted review
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Reply from Georgesons Cars

Hi Tomas, thank you so much for such a lovely review and really pleased to hear about your experience with us! Thank you so much for the recommendation and we hope you are enjoying the new car

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