Georgesons Cars Reviews 

2,588
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 352 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, friendly, and professional staff for making the entire purchasing process remarkably smooth and easy from start to finish. Consumers note that sales representatives provide detailed information, answer questions honestly, and operate completely without any high-pressure sales tactics. People are extremely happy with their new vehicles, frequently describing them as spotless, well-maintained, and exactly as described in the online listings. Reviewers also deeply appreciate the clear communication and thoughtful extra touches, such as personalized walkaround videos and friendly support, that make purchasing a car from a distance wonderfully seamless.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that representatives are friendly,... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, friendly,... See more

Product

People report positive experiences with product, noting that vehicles arrive in pristine condition and drive... See more

User experience

Customers report positive experiences with user experience, highlighting a stress-free and smooth process... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff members for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I dealt with Patrick, faultless from start to finish and was very accommodating. Very nice gentleman to deal with, can have a good laugh. Got the deal sorted easily enough and communication from him w... See more

Company replied

Rated 5 out of 5 stars

This was our first experience with Georgesons and we were not disappointed. There were no high pressure selling techniques, we were left to look around at our leisure. Martin answered all our question... See more

Company replied

Rated 5 out of 5 stars

We reserved the car as it had just been received and required the extensive checks that Georgesons give to all their cars. We were kept informed of progress throughout. We travelled 100 miles to... See more

Company replied

Rated 5 out of 5 stars

Patrick was our sales man. Very professional and not pushy at all. We were under no pressure to buy but we decided on a test drive in a Mercedes E400 cabriolet, AMG line. The moment we went for the... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Information provided by various external sources

Trading at the same site for over 60 years, at Georgesons we’ve been serving our customers with the same enthusiasm and knowledge since 1955. 🚗


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,588)

328 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great car buying experience

Really pleased with the process of our purchasing my new car with Georgesons. Charlie was really helpful, answered my long list of questions and two days later, drove away with my new car. Car has been fantastic - would definitely use again

June 26, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Charlotte, thank you so much for the review! Really pleased to hear we Charlie sorted everything out for you so quickly and that you're happy with your new car!!

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Car was in immaculate condition upon collection, and everything was explained to me in detail from day one. Charlie at Georgesons Knowsley is a credit to the company, easily the best salesperson I’ve encountered to date, nothing is too big an ask!

June 20, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Ben - thank you so much for leaving such a lovely review. So pleased to hear Charlie looked after you so well!!! We hope you are enjoying the car

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Glad we bought our first car from here. I would recommend

June 21, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Hope, huge congratulations on the first car!!! Thank you so much for choosing us and we really appreciate you taking the time to leave a review

Rated 5 out of 5 stars

Absolutely great service very friendly…

Absolutely great service very friendly and professional highly recommend

June 5, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Jamie, thank you so much for taking the time to leave us a review and we hope you are enjoying the car. Really appreciate the recommendation

Rated 5 out of 5 stars

Patrick was lovely to deal with

Patrick was lovely to deal with, honest and helpful. He wasn't pushy and have me time to review the car on my own terms. He also ensured any little scratches were taken care of. Highly recommended.

June 12, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Denise, thank you so much for the review and great to hear that Patrick looked after you well. We really appreciate the recommendation, thanks so much

Rated 5 out of 5 stars

New car

David ball massive help smooth experience in and out with a brand new set of wheels couldn’t be happier

June 12, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Jamie, that is what we oike to hear 😊 Thanks so much for the review!

Rated 5 out of 5 stars

Great service

Great service, great staff, amazing and friendly service

Would highly recommend anyone to go and see what they’ve got in stock

June 15, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Daniel, ythank you so much - thats lovely to hear! We really appreciate the recommendation and i hope that you are enjoying the car

Rated 5 out of 5 stars

Mercedes benz

I bought a mercedes benz from georgeson over the phone,
without seeing it in the flesh
I should not have worried, the service i received was second to none
Car was exactly as described and like the pics. Love this car
Would 100% recommend georgesons to all family and friends
Thanks again

June 15, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi David, thank you so much for the review, great to hear you are happy with the car 😊 Thanks so muc h for the recommendatiom, its really appreciated

Rated 5 out of 5 stars

Great experience

Excellent service from start to finish. Would like to thank james for everything he did was very professional. Highly recommend these.

June 9, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Nick, thank you so much for the recommendation and for taking the time to leave a review.

Rated 5 out of 5 stars

This is my 4th car from georgesons

This is my 4th car from georgesons. Always confident that they will provide me with a fab car and excellent service.
Really pleased with my new car and the deal with part ex my old vehicle. Keep up the good work georgesons. Thanks David 👍🏻

June 8, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Steph, thank you os much for the repeat business, we really appreciate it:😊 Great to hear that you are happy with the car and hopefully see you for number 5!

Rated 5 out of 5 stars

Patrick was our sales man

Patrick was our sales man. Very professional and not pushy at all. We were under no pressure to buy but we decided on a test drive in a Mercedes E400 cabriolet, AMG line. The moment we went for the test drive we were hooked, the car appeared to be well looked after, low mileage and in a lovely condition. We decided to buy and left a deposit.
We collected the car a few days later and have not stopped smiling since. Highly recommend the professional manner in the we the sale went.

June 11, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Thank you so much for the lovely review, Peter! We really appreciate it 😊 Lovely to hear that you didnt feel under pressure at any point and even better that you are loving the car!!! Thank again for the recommendation

Rated 5 out of 5 stars

I have only just had the car two weeks…

I have only just had the car two weeks now.
However, so far I’m completely satisfied and believe I will not have any issue of concern in the weeks to come. I also want to comment that though there was a bit of waiting around after we have agreed on the price I am glad that Ethan was honest with me to a large extent as to what was happening. I pray I don’t have any issues at all and will be sending more people your way. Thanks

June 13, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Alex, thank you so much for the review!! Great to hear that Ethan kept you updated throughout the process and we hope you are enjoying the car. Thank you so much for the recommendation - really appreciated

Rated 5 out of 5 stars

Find what car you want and the rest falls into place!

Great place to buy a car, i found it online, it was more expensive than what the website said but its due to not including the 12 month guarantee. Dont know how they had a 7 year old car in perfect condition but it was, im obsessed with it as its my first car, thank you 🥰

June 6, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Thank you so much for the lovely review and huge ocngratulations on the first car! 🥰!!!! So great to hear that you are happy with the car and we hope to see you again for the next one

Rated 5 out of 5 stars

Highly Recommend!

Ethan at Georgeson's Cars was brilliant! Buying a car over 300 miles away can be tricky; however, Ethan made the whole process seamless and a pleasure. All questions were answered promptly. We were sent a detailed video of the car, which was very useful. I would definitely recommend buying a car. A great service.

June 3, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Lee, that is great to hear - thank you so much 😊 Really pleased to hear that you were happy with the car and the service, espcially at distance. We hope you are enjoying the car and thanks so much for the recommendation 😊

Rated 5 out of 5 stars

I dealt with Vicky when purchasing my…

I dealt with Vicky when purchasing my last car, Vicky was incredibly professional, knowledgable as well as helpful. There was zero pressure to buy unlike some garage’s, I was given the key and allowed to look around the car freely. I would definitely use again in the future, and recommend anyone looking for a new car to look at Georgesons.

May 23, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Darren, thank you so much for the lovely review and we're glad to hear that you didnt feel under pressure at any point. We hope you are enjoying the car and hopefully see you again for the next one

Rated 5 out of 5 stars

Went to go have a look at some cars and…

Went to go have a look at some cars and was driving home in a new one the next day. Mia explain everything perfectly to me and made the exchange process of my old car so easy. Couldn’t have asked for a better experience!

May 30, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Hollie, that is great to hear!!Thank you so much for the review and hope you are enjoying the new car!

Rated 5 out of 5 stars

Wouldn’t buy from anywhere else

Wouldn’t buy from anywhere else , 2nd car from here both times I has been with Martin , you can tell he has been doing this for years he has helped me a tremendous amount and can only say thankyou , see you in 4 years

June 5, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Liam, thank you so much for the review and we really appreciate the repeat business 😊Lovely to hear that Martin looked after you so well and we hope you enjoy the car. See you soon for number 3!

Rated 5 out of 5 stars

The customer care was great they took…

The customer care was great they took their time to explain everything and i was happy the car i got perfoming great no issues so far happy

May 26, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Peter, that is great to hear - thank you so much for the review 😊

Rated 5 out of 5 stars

Second Fantastic Experience – Highly Recommended

This is the second car I have purchased from Georgesons Cars, Liverpool, and once again the experience was excellent from start to finish.

The team were professional, friendly and genuinely helpful throughout the entire process. As with any vehicle purchase, particularly when a part exchange is involved, there can be a few moving parts, but Ethan and the Sales Manager worked hard to get the deal over the line, making the whole experience straightforward and stress-free.

Communication was excellent throughout, and I always felt informed and looked after. Ethan kept me updated at every stage, and together with the Sales Manager, went above and beyond to ensure everything was handled smoothly. Their commitment to customer service is one of the reasons I returned to purchase my second vehicle from Georgesons.

I would like to personally thank Ethan and the Sales Manager for their efforts, professionalism and support throughout the process. I am delighted with my new car and would highly recommend Georgesons Cars to anyone looking for a trustworthy dealership and a positive car-buying experience.

A well-deserved 5 stars.

June 3, 2026
Unprompted review
Georgesons Cars logo

Reply from Georgesons Cars

Hi Paul, thank you so much for such a lovely review 😊 Its fantastic to hear about your experience with us and how well you were looked after and kept informed throughout !!! We will pass on the thanks to Ethan for you. We hope that your are enjoying the car and thank you so much for the recommendation and the repeat business - its really appreciated! Hopefully see you again for number 3 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look