David Basterfield has a lot of experience, and it shows in his teaching methods. Because of that, the sessions were well-structured and effective. I was able to understand the material and actually... See more
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Reviews shaping this summary
I did a refresher course on 28/04/2026 with Rob Doe and Kav Poselay. Both were first class instructors, professional, friendly and when the class started to flag they found the energy to pick up the s... See more
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I honestly was not looking forward to doing this course because I thought it was going to be boring but working with Mr T Tolga Beyaz completely changed my perspective and I have a new found respect f... See more
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Kavita Poselay and Robert Doe were our instructor/assessor for this top up course. It was my first ever top up course and I thoroughly enjoyed it. Both of the team were excellent and engaging, they en... See more
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Company details
Written by the company
Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 33,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.
Why Learners Choose Get Licensed
Written by the company
- From training to your first job
- Get Licensed doesn't stop at your SIA licence. Our GuardPass app connects you directly with security employers hiring near you, so you go from training to earning, faster.
Contact info
North Studios, The Ridgeway, Millbrook Park, NW7 1RP, LONDON, United Kingdom
- +441472730150
- we.care@get-licensed.co.uk
- www.get-licensed.co.uk
Get free, unlimited retakes
4.8
Excellent
35K reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
My instructor was Robert doe for my…
My instructor was Robert doe for my course. He made everything simple and easy to understand, he was patient and very helpful. I appreciate him guiding me through the course and couldn’t of asked for a better instructor, Reece
April 21, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! It's absolutely brilliant to hear that Robert made your course experience so positive by keeping everything simple and easy to understand.
We're delighted that his patience and helpful approach made such a difference to your learning journey. Your kind words truly mean the world to us and we'll be sure to pass on your appreciation to Robert.
We wish you all the best in your security career!
The Get Licensed Team
I enjoyed the course
I enjoyed the course, it was exactly what I hoped it would be, the training and the mock exams were pitched at the right level for me.
Would have liked to know my score at the end.
April 21, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your positive feedback! We're delighted to hear that you enjoyed the course and found both the training and mock exams pitched at just the right level for you.
We really appreciate your suggestion about displaying scores at the end - feedback like this helps us continue to improve our training experience. If you'd like any additional information about your performance or have any other queries, please don't hesitate to contact us at we.care@get-licensed.co.uk.
We wish you all the best in your security career!
The Get Licensed Team
CCTV Operator Visual Class
I was in the visual class, my trainer Milan has an excellent understanding on the subject and his ability to transfer knowledge is top notch though we had few moments of signal glitches.
The smart class app could not sign me in for the exams for Principle and Practice of working as a CCTV operator exam, I had to do the exam manually along with another candidate who did visual class too.
I would like this issue to be addressed to ensure others in visual class do not suffer the same ordeal .
April 15, 2026
Unprompted review
Reply from Get Licensed
It is great to hear that Milan hit the mark for you!
Having a trainer with "excellent understanding" and the ability to transfer knowledge effectively is essential in the security industry, where technical proficiency is a core skill. We are glad that, despite the signal glitches, Milan’s teaching style stood out as top-notch.
We also genuinely appreciate your feedback regarding the GuardPass app login issues during your exam. We hear you loud and clear—having to switch to a manual exam can be a stressful distraction when you are trying to focus on your Principles and Practice of CCTV paper. Our technical team is constantly working to ensure our virtual and smart classrooms provide a seamless transition from learning to testing, and we will be investigating why the app failed to sign you in to prevent this "ordeal" for future candidates.
We’ll be sure to pass your positive feedback along to Milan and share your technical experience with our developers to improve the app's reliability for our visual classes.
— The Get Licensed Team
Great training provider
Booked into a course and was quite apprehensive, but trainer Callum Pearce went above and beyond to make everyone feel included and his training was thoroughly enjoyable and informative . He was joined by Dionne for assessments on day 5, who made me feel more relaxed as I was quite nervous, learnt so much and would recommend.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful experience! We're absolutely delighted to hear that Callum and Dionne made such a positive impact on your training journey.
It's fantastic to know that despite feeling apprehensive initially, Callum's inclusive approach and engaging training style helped create such an enjoyable learning environment. We're also thrilled that Dionne was able to help ease your nerves during the assessments - creating a supportive atmosphere is something we really value.
Your recommendation means the world to us, and we're confident the knowledge you've gained will serve you well in your security career!
The Get Licensed Team
Omar is a great instructor
Omar is a great instructor. Reminded me of my old RSM! Clear & to the point. Great sense of humour too.
April 22, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! We're absolutely delighted to hear that Omar made such a positive impression as your instructor.
It sounds like he struck just the right balance of being clear and direct whilst keeping the atmosphere engaging with his sense of humour. We'll be sure to pass on your kind words to him - he'll be thrilled to know his teaching style resonated so well with you.
We wish you all the best in your security career!
The Get Licensed Team
He was very informative and explained…
He was very informative and explained everything
And he made you feel right at home
April 12, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to leave such a wonderful review! We're absolutely delighted to hear that our trainer made you feel so comfortable and provided such clear explanations throughout your course.
Creating that welcoming, supportive learning environment is something we really pride ourselves on, so it's fantastic to know we got it right for you. We hope the training serves you well in your security career!
The Get Licensed Team
I had wonderful time during training.
I had wonderful time during training.
I found very important and useful about the refresher training, although I have been working as security Officer for long time (all in all 45 years (British Army 15 years, Malaysia 3 and half years, Cruise Ship 14 years and present company running to 12 years)).
I was working as Chief Security Officer for 6 years while I was working on the Cruise Ship. I used to run several Security Induction Trainings for new rejoining crew members, give lectures and security awareness to all including passengers when needed. I even used to run several proper Security Training /courses (Explaining them Access Control, Security threat levels, Security Awareness e.t.c.) and take exams at the end of classes.
Only one thing, I would like to mention is different set of questions on the final exam we had on the 13th of April 2026. It was not fare for the person who got difficult questions set.
Same questions could be placed on different sequence (scrambling the questions). If same questions in random sequence to everyone would be fare to everyone.
Otherwise, both instructors were great with full of subject knowledge, teaching techniques and experiences. Hats off to both of them.
Course running on mobile app was exciting too. It was not new for me as I had attended on line exams in 2008 at Philippines when I was attending for my Chief Security Officer Course.
Thank you Get Licensed.
Narayan Rana
April 13, 2026
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful experience with us! It's truly impressive to hear about your extensive 45-year career in security across such diverse environments - from the British Army to cruise ships and beyond.
We're delighted that you found the refresher training valuable despite your wealth of experience, and it's clear that your background as a Chief Security Officer brings a fantastic perspective to the course. Your feedback about the exam questions is very much appreciated, and we'll certainly take this into consideration for future training sessions.
It's brilliant to hear that you enjoyed using our mobile app and that both instructors made such a positive impression with their knowledge and teaching techniques. We're thrilled that the overall experience met your high standards!
The Get Licensed Team
We had an amazing week with Callum…
We had an amazing week with Callum Pearce. He is a very knowlegable and friendly guy. He was very informative and shown passion when teaching us. 5/5 for people interaction
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! We're absolutely delighted to hear that you had such an amazing week with Callum.
It's fantastic to know that his knowledge, friendliness, and passion for teaching really shone through during your training. We're particularly pleased that you found him so informative and engaging - that's exactly what we strive for with all our courses.
We wish you all the best in your security career!
The Get Licensed Team
Had a great week on the door supervisor…
Had a great week on the door supervisor course with Callum Pearce as my instructor. Very knowledgeable and realistic, giving us all the info needed to pass. We also had Dionne join us for day 5 who was great! Very professional and helpful for our assessments.
April 20, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful experience! We're absolutely delighted to hear that you had such a positive week on the door supervisor course.
Callum and Dionne are both fantastic members of our training team, so it's brilliant to know they provided you with the knowledge and support you needed whilst maintaining their professional and realistic approach to the training.
We wish you all the best in your security career!
The Get Licensed Team
Callum Pearce was our trainer for the…
Callum Pearce was our trainer for the week, he was informative and engaging. I was worried about being in class for 5 days but he just made it all so much easier than it could have been. We all learnt well and he has a good sense of humour which you need trying to take all the information in.And Dionne who helped on Friday was brilliant to.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! We're absolutely delighted to hear that Callum made your five-day training experience both informative and enjoyable - his engaging approach and sense of humour really do make all the difference when absorbing so much important information.
It's also fantastic to know that Dionne provided brilliant support on Friday. We'll be sure to pass on your kind words to both Callum and Dionne, as feedback like this truly makes their day.
We wish you all the best in your security career!
The Get Licensed Team
Door supervisor course Exeter
I had my course with Callum Pearce and I really enjoyed the experience. He was patient and thorough, mixing the practical elements and theory sections to vary the days learning. Highly recommended.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you had such a positive experience with your course.
It's fantastic to know that the mix of practical elements and theory sections kept your learning engaging throughout the day. We'll be sure to pass on your kind words about the patient and thorough approach - feedback like this means the world to our team.
We wish you all the best in your security career!
The Get Licensed Team
I have just completed the SIA door…
I have just completed the SIA door security training at Exeter City Football Club, Callum Pearce, was a great instructor, he made it realistic, he was very supportive to all the attendees
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful experience with our SIA door security training at Exeter City Football Club!
We're absolutely delighted to hear that Callum made the training both realistic and engaging whilst providing excellent support throughout. It's fantastic feedback like yours that reminds us why we're so passionate about delivering quality security training.
We wish you all the best in your security career!
The Get Licensed Team
Level of training was brilliant
Level of training was brilliant. Our instructor Callum Pearce was very down to earth, patient and very knowledgeable. He put alot of time and effort into the course and I would 100% recommend him and this company. 5* stars from me. Dionne also came on the second from last day and was fantastic with nervous students and helped us focus and be calm during tests.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! It's absolutely brilliant to hear that Callum provided such excellent training and that his down-to-earth, patient approach made such a positive impact on your learning experience.
We're equally delighted that Dionne was able to help you and your fellow students feel calm and focused during the tests - that supportive environment is exactly what we strive to create for everyone.
We truly appreciate you taking the time to recommend both our instructors and the company, and we wish you all the best in your security career!
The Get Licensed Team
Had a great learning experience with…
Had a great learning experience with Callum Pearce. Extremely helping and understand.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you had such a great learning experience with Callum.
It's fantastic to know that his helpful and understanding approach made such a positive impact on your training. We'll be sure to pass on your kind words to him - feedback like this really means the world to our team.
We wish you all the best in your security career!
The Get Licensed Team
Great experience learning made very…
Great experience learning made very easy and enjoyable with instructor Callum was very encouraging and understanding
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! We're absolutely delighted to hear that you had such a great learning experience with us.
It's fantastic to know that Callum made your training both easy and enjoyable whilst being so encouraging and understanding - that's exactly what we strive for with all our courses. We'll be sure to pass on your kind words to him.
We wish you all the best in your security career!
The Get Licensed Team
Did a course in Exeter with Callum…
Did a course in Exeter with Callum Pearce and he was absolutely brilliant made everything so easy to learn and made it a fun week
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful feedback! It's absolutely fantastic to hear that you had such a positive experience on your course in Exeter.
We're delighted that everything was made so easy to learn whilst still being enjoyable - that's exactly what we strive for with all our training programmes. Creating that perfect balance of effective learning and engagement is so important to us.
We wish you all the best in your security career!
The Get Licensed Team
Shaun Lyttleton and Sohail Khoirdifi-…
Shaun Lyttleton and Sohail Khoirdifi- the four days with Shaun has been very informative and the way he has ran the course was professional and welcoming. Any questions asked he always had an answer or a way of explaining for everyone in the class so that we could all understand. Sohail came in for the assessments he put me and the class at ease was also very helpful and brought a very good vibe aswell together both shaun and sohail made my experience so thank you to you both.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback! It's absolutely brilliant to hear that Shaun and Sohail provided such a positive and professional learning experience throughout your four-day course.
We're delighted that Shaun's teaching style was both informative and welcoming, and that he was able to explain everything clearly for the entire class. It's also fantastic to know that Sohail put everyone at ease during the assessments and contributed to such a great atmosphere.
We'll be sure to pass on your kind words to both Shaun and Sohail - feedback like this really means the world to our training team. We wish you all the best in your security career!
The Get Licensed Team
My Instructor was Shavn Lyttleton & Souhail Khourdifi.
My Instructor was Shavn Lyttleton & Souhail Khourdifi , i had Amazing time and experience. I really enjoy 6 day course. I almost learned everything. Shouhail was really good with what he was doing and was really energetic. Great peoples .
Recommended guys
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for this wonderful review! We're absolutely delighted to hear that you had such an amazing experience during your 6-day course and that you enjoyed learning with us.
It's fantastic to know that Shavn and Souhail provided you with such excellent training. We'll be sure to pass on your kind words about Souhail's energy and expertise - feedback like this really means the world to our instructors.
We're thrilled that you'd recommend us and wish you all the best as you progress in your security career!
The Get Licensed Team
The trainer Shaun and Souhail was…
The trainer Shaun and Souhail was amazing and had a really good rapport with the class and it was my first SIA training and the trainers made it really easy for us.
April 24, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that Shaun and Souhail made such a positive impression on your first SIA training course.
It's wonderful to know that our trainers created such a welcoming environment and made the learning process easy for you. Building that rapport with the class is something we really value, and it sounds like they did an excellent job of guiding you through your first steps into the security industry.
We wish you all the best in your security career!
The Get Licensed Team
DS course stoke april
Both Shaun Lyttler and Souhail Khourdifi were great teachers and make the 6 day DS course content interesting and engaging, made us feel safe and empowered across all the practicals, and keeping us all calm and happy during the assessments
April 20, 2026
Unprompted review
Reply from Get Licensed
Thank you so much for taking the time to share your wonderful feedback about your DS course experience with us! It's absolutely brilliant to hear that Shaun and Souhail made the content engaging and created such a supportive learning environment throughout the six days.
We're delighted that you felt safe and empowered during the practical sessions and that our instructors helped keep everyone calm and confident during assessments. This is exactly what we strive for in all our training programmes.
We wish you all the best in your security career!
The Get Licensed Team
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