Getaround Reviews 95,011

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 4 out of 5 stars

The car got us where we wanted, it is super convenient to have a designated parking space and not have to look around for a place when returning. It was our first time with a baby and we had enough pl... See more

Rated 4 out of 5 stars

1 ère location pour un week-end. Dans l ensemble ca s est bien passé juste le début un peu chaotique. Véhicule pas a bonne adresse indiqué

Rated 5 out of 5 stars

Good first experience. Initially the car didn't open but I got instant support over the phone and the issue was solved in 2 minutes. Good car, straightforward information. I would repeat my rental.

Rated 5 out of 5 stars

Everything was very easy to do, the instructions were very clear, and I’m very happy with using this application.

Company details

  1. Car Rental Agency
  2. Car Leasing Service

Written by the company

Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.


Contact info


4.2

Great

TrustScore 4 out of 5

95K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Excellent rental experience

I had an excellent rental experience, the owner (a rental company) arrived in time, the car was in good conditions. I did not have any accident or other issues, so I can't tell how assistance or insurance works.

April 4, 2026
Rated 1 out of 5 stars

They scam you with the 250 euros deposit!!!

Well, I'm really disappointed with that company. It's 5 April 2026, the day I'm writing this comment, and I'm still waiting for a refund of 250 euros from my deposit. Because, yes, guys, the price of renting the cars can be cool, but! You have to pay an extra 250-euro deposit, and you risk never seeing that money again. They give you a fake Trace audit number for your bank in case you have a problem with the refund, but I've shown that to 2 different banks, and neither couldn't do anything with that number. Because Banks need an ARN number, which I've asked Getaround for,and they replied that they couldn't provide it...

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

good experience with Get around customer care

Hi,
i reserved a camion for a day. before return back i need to fill the diesel in it. when i took it was 75% but when i was filling needle was not moved and came at 70%. so i have to fill completly the tank. i requested owner to give back the money for extra fuel. istead of giving money back he took money from me for not filling the tank and then i contacted customer care. they reacted to this situation and gave back that extra fuel money.
very good customer care.

February 7, 2026

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