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Rated 5 out of 5 stars

Spada Striders Boots supplied by the Get Geared crew, arrived safely and are a quality pair of casual looking motorcycle boots that feel comfortable from the start. Lace up suede look with reinforced... See more

Rated 5 out of 5 stars

Customer service 2nd to non! I returned a jacket, picked another one, sent out next morning, you just cant beat it, Suzy your a star!!!! I have purchased a few items from these guys a massive range... See more

Rated 5 out of 5 stars

What do I want from an online retailer? A clear web page, a good range of products, competitive pricing (who doesn't like a discount?), good delivery terms and if I need to talk a contact number answe... See more

Rated 3 out of 5 stars

Brilliant products and customer service Tricia is an absolute star. however you order an item(s) with a priority despatch date yet after the order has been placed the despatch date moves not once bu... See more

Company details

  1. Motorcycle Equipment and Accessories Store
  2. Activewear Store
  3. Motorcycle Shop

Written by the company

Visit the UK's leader for motorcycle clothing, motorcycle helmets, parts & accessories. Winner Best Value motorcycle shop online. Collect G-points and save on top brands for motorcycle boots, motorbike leathers, gloves, and luggage. GetGeared Get Inspired.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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Rated 5 out of 5 stars

Spada Striders Boots supplied by the…

Spada Striders Boots supplied by the Get Geared crew, arrived safely and are a quality pair of casual looking motorcycle boots that feel comfortable from the start. Lace up suede look with reinforced gear change pads and toe & heel protection look really cool.
Packed and delivered in no time at all. Thanks would recommend Get Geared for a trusted supplier of motorcycle clothing & gear.

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic item and very good customer…

Fantastic item and very good customer service. If I could say anything bad it would be don't use evri as they contacted me on December 29th to say they had my parcel but it only got delivered at 8pm January 2nd. Apart from that excellent service

January 3, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid - Poor communication. 14 days on and still no despatch confirmation.

Ordered on the 18th December (plenty of time before Christmas). Instead of an order despatch, I am getting bombarded with marketing emails and discount incentives just to make matters worse (my items probably further discounted before they're even despatched). Marketing team need to work on some exclusions within their database..

Not a single email or communication to explain delays on my order. I had to make a phone call to chase my order and still no further forward.

Clearly a very poorly run business.

December 18, 2023
Unprompted review
GetGeared.co.uk logo

Reply from GetGeared.co.uk

Hi Gemma,

Thank you for the feedback. We do not have an order relating to you but we have since made the connection with another review which was left on a different review platform by your partner.

Some of the items ordered were on pre-order which means they would not have been immediately dispatched. Due to the Christmas period and closures in our warehouse and our suppliers, this has meant this has taken longer to get to you than usual.

We have since spoken with Chris who is now aware of the situation and the items which were pre-ordered.

We try to provide as much information before an order is placed by giving dispatch dates on each item. This means we do not always heavily communicate about a specific order once it has been placed unless there is an unexpected delay.

We take on board the comments about communication and will look at ways to improve our processes.

Kind regards,

Suzy
GetGeared
Customer Service Manager

Rated 5 out of 5 stars

Sae to usa style connecter

Excellent service especially at Christmas time, my purchase was delivered quickly with no hassle Internet sale. Purchased a small cable to link my bubble air tent to my existing power cable on my battery of my motorcycle so I don't have two power leads coming of my battery.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, spoke to a young lady after making purchase, and was put out for next day delivery and I recieved the order at 10:39 this morning what a great service, not the first time I have ordered from GetGeared and won't be the last thanks for such a great service, Dave

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

On time

On time , quality gear , nothing to complain about and I have hardly taken them off !! I always use Get Geared if I can

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Happy happy joy joy 😃!

Rukka thermal base layer/undies:
Great branded product at a competitive price, delivered in good time, result - warm happy bits! Can’t complain at that! The only ‘downside’ being I can no longer strike a match on ‘em…

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, value for money.
Very prompt delivery and kept me well in formed.
I’ve used Getgeared before and will certainly do again.

December 15, 2023
Unprompted review
Rated 2 out of 5 stars

No problem with the goods they’re great BUT

No problem with the goods they’re great but why o why do you use Evri. They are so bad I won’t order from companies who use them. They failed to meet the slot they allocated. Didn’t return next day as promised but gave very short notice when they delivered the following day. I waited in for the first delivery! I never learn. Same story today from Evri with a different order. My wife’s delivery last week was put in next doors garden waste bin. They are damaging your business and reputation.

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

Very efficient service from ordering to…

Very efficient service from ordering to delivery. Excellent quality and value for money product (Oxford rainseal oversuit).
Wonderful independent business giving great support to their customers, an example of this being the phone call I received to ask if I was happy to change my delivery choice from dpd to royal mail as this gave more liklihood of a Saturday delivery.

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered on line with no problems was…

Ordered on line with no problems was easy to complete
The items were dispatched and I was kept informed along the way
Arrived when they said it would in good condition and excellent quality
Will have no hesitation in ordering from this company again
Excellent service very pleased

December 3, 2023
Unprompted review

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