Avoid this firm. My experience was disappointing from start to finish. They seemed far more interested in collecting fees than helping the client. Poor communication, unnecessary friction, and an over... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Another great result from an Organisation that battle the Big Banks on behalf of those who have been wronged through inappropriate behaviour. GMR doesn’t give up when the Banks think we - their “Custo... See more
Company replied
Thank you Get My Refund You investigated our claims and to our surprise were successful getting us an amazing $1100 return. All the staff that we conversed with were polite, punctual,and very happy t... See more
Company replied
I left a review for my first successful claim and I'm ecstatic that two further paid claims hit my account last night! Given these were insurances that I didn't even know I had, had no paperwork and... See more
Company replied
Company details
- Cashback Provider
- Alternative Financial Service
- Consultant
- Consumer Advice Center
- Non-Bank Financial Service
- Small Claims Assistance Service
Written by the company
Get My Refund💰 'Established in 2018, Get My Refund the first of its kind. As the original disruptors we have been fighting to create processes, compliance, and complaints procedures to provide trusted, uncomplicated resolutions for consumers, with the maximum benefit that is rightfully owed. The Finance & Insurance industry has had inadequate regulation with an unscrupulous culture created by large organisations and driven by profit margins Get My Refund are determined to ensure justice and the maximum monetary benefits that consumers are rightfully owed. Our team have specialised for many years in the finance and insurance industry, empowering us with firsthand experience, skills, and explicit knowledge of these predatory actions. We pride ourselves on being the voice, supporting whilst educating vulnerable consumers of their consumer rights. We have successfully claimed back millions in insurance premiums, most importantly our refunds "changes lives". We continue to lead, educate, and guide financial sectors for fairer and transparent services for Australians in the future. Get My Refund ensures clients are dealing with a responsible and ethical company and can manage complaints for both mis-sold insurance premiums and irresponsible lending products. Our client’s experience is of extreme importance, we provide a personal consultant to assist them throughout the whole process. Whilst, maintaining high standards throughout the complaint stages' Call our Australian based team for free, to have a friendly chat about how we can help you! No Refund No Fee Service. Don't delay, contact us today!
Contact info
Suite 57, 20-40 Meagher Street, 2008, Chippendale, Australia
- (02) 9156 1000
- Customercare@getmyrefund.com.au
- www.getmyrefund.com.au
4.1
Great
804 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It took me less than 5 minutes to…
It took me less than 5 minutes to provide you with information and you managed the whole process with no inconvenience to me
And then you provided me with a refund I did not know or think I would have been entitled to - you sure made my Xmas !
Thank you 😊
January 8, 2024
Reply from Get My Refund - Junk Insurance Specialist
We're thrilled to hear about your positive experience! We're delighted that the process was quick and convenient for you, and we're especially glad to have played a part in making your Christmas special with an unexpected refund. Thank you for your kind words and for choosing our services. If you ever need assistance in the future or have any feedback to share, feel free to reach out. Wishing you continued joy and happy moments. Love, GMR
Kept in constant contact
January 1, 2024
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your feedback! We're delighted to hear that you appreciated our constant communication. Your satisfaction is our priority, and we're committed to maintaining this level of service. Love, GMR
Great service
Great service. Always communicated and kept up to date with outcome. Thanks you
December 21, 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your kind words! We're thrilled to hear that you found our service great and appreciated our consistent communication. Your satisfaction is our priority. Love, GMR
Can't believe what I received back…
Can't believe what I received back thanx to get my refund!!!was such a nice surprise right before Christmas.
Couldn't be more thankful for their help!!!
December 25, 2023
Reply from Get My Refund - Junk Insurance Specialist
We're delighted to hear that our assistance brought you a pleasant surprise just before Christmas! It's wonderful to know we could contribute positively to your experience. If you ever need further assistance or have more feedback, please don't hesitate to reach out.
Thank you for your kind words, and we wish you a fantastic holiday season! Love, GMR
My refund experience
Get my refund was easy to follow and was updated during the whole process. I recommend get my refund for anyone.
December 24, 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your glowing recommendation! We're thrilled to hear that your experience with Get My Refund was easy to follow, and you appreciated being updated throughout the entire process. If you ever need assistance again or have friends and family looking for similar services, we'd be grateful for any referrals.
I would like a refund of my money back…
I would like a refund of my money back please.
December 24, 2023
Unprompted review
Reply from Get My Refund - Junk Insurance Specialist
You need to use our service and we can check this out for you to see if you have anything owed.
We don’t just offer refunds
Thank you
Customer service was outstanding
December 23, 2023
Reply from Get My Refund - Junk Insurance Specialist
We truly appreciate your kind words about our customer service! Thank you for recognising our efforts. If there's ever anything more we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority. Love, GMR
The company was very honest and upfront…
The company was very honest and upfront about everything you are to get back would recommend them to everyone I know.
December 16, 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your positive feedback! We're thrilled to hear that you found our company to be honest and upfront about the refund process. Your recommendation means a lot to us. If there's anything more we can do for you or anyone you know, please feel free to reach out. Love, GMR
Very happy with this service l hardly…
Very happy with this service l hardly had to do anything and l was always informed of where my claim was at. Thankyou
December 16, 2023
Reply from Get My Refund - Junk Insurance Specialist
We're delighted to hear about your satisfaction with our service! Your feedback is truly appreciated. If you ever have more claims or need assistance, we're here for you. Thank you for choosing us, and your appreciation means a lot. Love, GMR
Dedicated To Achieve Results For Their Customers
I have found them dedicated and tenacious in obtaining the best outcome for the customer even though it may take a while given the myriad of requirements and legal papers to go through. Get My Refund has done two of these for me now with excellent results, thanks.
December 11, 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you so much for your thoughtful feedback! We're truly honored to have been entrusted with your needs, and we're thrilled to hear that our dedication and tenacity have translated into positive outcomes for you. We understand that navigating through various requirements and legal processes can be time-consuming, and we appreciate your patience.
It's fantastic to hear that we've been able to successfully handle two cases for you, achieving excellent results. If there's anything else we can assist you with, please don't hesitate to reach out. We're grateful for the opportunity to serve you, and thank you for your kind words! Love, GMR
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your excellent feedback! We're thrilled to hear that you found our service quick and easy. Providing a seamless experience is always our goal, and your positive comments reinforce our commitment to delivering efficient solutions. We appreciate your support! Love, GMR
I was very sceptical at first but…
I was very sceptical at first but thought what have I got too lose quick and easy and I was amazed that it actually worked
December 1, 2023
Reply from Get My Refund - Junk Insurance Specialist
We appreciate your honesty and are thrilled to hear that we exceeded your expectations! We understand that skepticism is natural, and we're glad you took the chance to try our service. Your positive experience is invaluable feedback for us, and we're pleased that our solution was quick and easy for you. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for giving us the opportunity to serve you! Love, GMR
great results efficient
December 1, 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you so much for your positive feedback! I'm thrilled to hear that you are pleased with the results and found our service efficient. Customer satisfaction is our top priority, and it's always encouraging to receive such positive comments. We appreciate your support and look forward to serving you again in the future! Love, GMR
Overall outcome was good
Overall outcome was good. It took prompting on my behalf to get it going after well over 6 months of nothing.
November 28, 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your feedback. We're glad the overall outcome was positive, but we apologise for any delay in the process. Your input is important, and we're working to improve.
If you have specific concerns or further feedback, please share. We're here to enhance your experience.
Thank you for choosing GMR.
I am very very happy with GMR
I am very very happy with GMR. The amount of work and effort these guys put in to get us money back is incredible. I would highly recommend them. Every single one of them was amazing. Thank u everyone!
November 24, 2023
Unprompted review
Reply from Get My Refund - Junk Insurance Specialist
Thank you so much for your incredibly kind words! We are thrilled to hear about your satisfaction with Get My Refund. It warms our hearts to know that our team's hard work and dedication in securing your money back have made such a positive impact.
Your recommendation means the world to us, and we're delighted that every team member could contribute to making your experience amazing. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
Once again, thank you for choosing Get My Refund. We appreciate your trust and look forward to serving you again.
Yer not sure it was worth it.
Original called me, said the claim was close to 3k and it would be in my account by the end of the month, that was over 12 months ago, and when do receive the claim, its been cut down to $280……….Awesome….better than nothing I suppose, or close to it
November 24, 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your feedback regarding the refund amount. We understand that there are instances where refunds might be lower than anticipated due to factors such as partial payments or previous partial refunds. Please be assured that our commitment to securing refunds for our clients remains steadfast, irrespective of the amount involved.
Our fee structure is designed to align with your success - we only benefit when you do. This approach underlines our dedication to pursuing every possible refund, big or small. While the recent refund amount may not have covered the costs for our services, we believe that recovering any amount, especially funds our clients might not have retrieved without our assistance, is valuable.
We sincerely appreciate your understanding and want to reiterate our commitment to relentless pursuit of justice and financial rectification for all our clients. Your feedback is invaluable to us, and we will continue striving to improve our services.
Happy customer 😁
My experience with Get my refund has been very rewarding.
I supplied my details and they took care of the rest. I was kept up to date and informed on my member portal. Pleasantly surprised when I got a refund of $1300 which I had no idea I was entitled to. Thankyou for all your investigations and persistence Get My Refund team😁
Finally a company that has the average person's back💖
November 24, 2023
Reply from Get My Refund - Junk Insurance Specialist
We're thrilled to hear about your rewarding experience with Get My Refund! Your $1300 refund is a result of our team's thorough investigations and persistence.
We appreciate your kind words about having the average person's back – that's exactly what we aim for!
Thank you for choosing Get My Refund. If you have any further questions or need assistance, feel free to reach out.
Continuously spamming my number with…
Continuously spamming my number with phone calls when I'm not a customer.
November 21, 2023
Unprompted review
Reply from Get My Refund - Junk Insurance Specialist
Thank you for your review.
Get my refund only call clients who have joined us and give their details freely. We do not cold call any consumers. If we are calling you it’s because you have us your number to use our service. Unless you email us in writing or let us know, we have no idea you do not want us to continue looking for money you may be owed. Depending on where you are in the journey you will need to discuss this with us. Thanks, GMR!
Great win, great team
Our girls talked me through the process. It was an eye opener to see how my situation was rushed when buying my car and paid the price. The girls kept me updated through out the whole process, they are wonderful.
November 19, 2023
Reply from Get My Refund - Junk Insurance Specialist
Thank you for sharing your experience with us! We're delighted to hear that our team provided valuable guidance during your car-buying process. Transparency and communication are our priorities, and we're glad you felt supported. If you have any further questions or need assistance, feel free to reach out. We appreciate your trust and look forward to serving you again. Love, GMR
Reply from Get My Refund - Junk Insurance Specialist
We're pleased to have assisted you in obtaining a refund, a task that might have been challenging on your own. If you ever need further support or have questions, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you in the future. Love, GMR
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.