Get Set Clean Reviews 117

We have used get set clean for over two years to help with our airbnb rentals when we're on Holiday. They have not let us down once and have always provided a cleaner on time and ensured that our house is ready for our guests or us when we return from holiday. We would recommend them to anyone who are wanting to leave their home in safe hands while they're on holiday.

Get Set Clean has been doing a great job cleaning my house for several months now. After every cleaning, they send pictures to show their work, making everything clear and top-notch. I highly recommend the service.

We used Get Set Clean in one of our offices and the service was great.
Cleaner was there on time and at the opening time the office was clean, tidy and ready to setup.
We highly recommend them.

I have used them several times over this summer when we were travelling and I have a pleasant experience with the cleaners that they have sent.
Their office support is great and always trying to fulfil my requests.
I do recommend them.

We started to work with Get Set Clean some time ago for our Airbnb property and we can say that they are very professional. Their cleaners are doing an exceptional job, following our instructions and providing us information/ pictures and reports after each cleaning session. We are also very happy with their booking system and that they are very responsive each time. We do hope that we'll have a long time collaboration.

It’s a big step to let someone into your home. I’ve tried a couple of cleaning services and had things broken or lost and not mentioned.

This one came by recommendation. Unfortunately they sent a young lady who didn’t have enough English to understand instructions fully or to read the cleaning supplies and know which to use. For example, surfaces were being cleaned with Febreeze. Apparently laundry was done without detergent. The shower door is now unusable, and this being broken was not mentioned to me.

I am deeply disappointed in the agency as they clearly do have people who work really well and are consistent, but unfortunately I didn’t meet them.

Also, it would help to my mind to offset the considerable price if there were a Living Wage mark on the website, but at the time of writing there isn’t one of these on the site.

It feels deeply uncomfortable to have had someone come into my home and break things, not do a thorough cleaning job, not be able to communicate, and perhaps be in unfair working conditions due to this agency. Going to request a refund.

I've been using GetSetClean for my Airbnb properties and I must say, their service is nothing short of exceptional. As a host, it's crucial to provide a clean and comfortable environment for my guests, and GetSetClean has been instrumental in helping me achieve this.

One of the standout features of their service is the provision of linens and toiletries. This has not only saved me time and effort but also ensured that my properties are always well-stocked and ready for guests.

What I appreciate most about GetSetClean is the peace of mind they offer. Knowing that they are taking care of these essential aspects allows me to focus on other important areas of my business. Their team is professional, efficient, and always ready to assist, which makes the whole process seamless.

In conclusion, I highly recommend GetSetClean to any Airbnb host looking for a reliable and high-quality cleaning and supply service. Their commitment to customer satisfaction is evident in their high-quality service delivery, and I look forward to continuing my partnership with them.

Get Set Clean has been an invaluable asset to my Airbnb business, providing top-notch cleaning services and supplying essential items like linens and toiletries. Their team is professional, efficient, and trustworthy, ensuring every part of my properties is immaculate. They offer flexible services at fair and competitive prices. The booking process is convenient, done online or through their app. I highly recommend Get Set Clean for their exceptional service and the peace of mind they offer.

Get Set Clean have looked after my three flats in central London for about six years, they have been reliable, trustworthy and efficient, they are also flexible accommodating cancellations and last minute bookings. Friendly and professional cleaners. Highly recommend.

I have availed the company's services on multiple occasions and have consistently been impressed with the outcomes. Their punctuality, professionalism, and politeness were remarkable. They demonstrated great meticulousness in achieving the final finish and paid genuine attention to detail. My house was very clean after and every penny spent was worthwhile, and I enthusiastically recommend their service to anyone. Without a doubt, I will be a returning customer

Have been a customer of Get Set Clean for a long time, and have always loved their work. Every cleaner I’ve had has been great at picking up on small things not even I notice anymore! Have recommended to other moms and neighbours.

I run a holiday rental and have used Get Set Clean for 3 years now. They offer linen services and it's a great help not having to worry about bedding and towels. They double check the cleaning is up to my standards during every clean and both the cleaners and customer service are always happy to help.

Get set clean do our contract cleaning for our Airbnb business. They have a great team who all do an excellent job each time.

We’ve used Get Set Clean for the cleaning of our Airbnb flat for some years now.
The apartment is always cleaned to an immaculate standard and the cleaners are reliable and polite.
They also take last minute cleans on, which is really useful when taking Airbnb bookings.

This company cannot be relied upon. They have recently told me that their cleaners don’t do ironing anymore, yet they’re supposed to be doing Airbnb turnaround cleans. They usually leave about an hour early, sending you pictures of a bunch of stuff that hasn’t been done and saying there’s no time left to do what was asked. Recently, I asked them to wash the mattress protector and put it back on with the clean bedding I had provided, and they text me 30 mins before the cleaner is due to leave saying that the mattress protector is wet and please could I advise. They were good when we first used them but it’s got progressively worse in the recent months. I can’t trust them anymore. Also noticed there are no reviews since 2021… so disappointing.

Great agency - good and clear communication. Prompt responses to queries. Our cleaner is lovely and hard working. We are delighted to continue using this service. Thanks to the team for their diligence.

We have been using Get Set Clean for three years now and are very happy with them. The cleaners are all very reliable (we particularly like our current cleaner Alina) and the administration is extremely efficient and helpful.

These lot have been great! Sometimes, things happen and either they or I have to cancel, but that's normal. For the most part, whomever they send does a good job. Granted, there are a few bits here and there that get looked over, but again, that's normal. I like them a lot.

Get Set Clean have great customer service, always a pleasure to deal with. Their cleaners are punctual and polite

We have had nothing but great service from the team from the very beginning. Communication is polite and clear. We have great continuity of cleaners all of whom are so lovely and clean really well, but equally they are great at covering holiday. Recommend very highly.