Ghelter Reviews 

Horrible experience. The hat I ordered was too big. I initiated a return for a refund but customer service was intent on sending a new hat. After a few email exchanges, they stopped responding and refused to issue a refund. Basically they can afford to send out another cheap Chinese made hat without an exchange and still be money ahead. I wish I had read the reviews before I ordered. Stay away from this scam site!

Very poor quality and expensive to buy.Item came in plastic bag , pushed through letter box , creased badly. I informed seller awaiting response.I should have read reviews. Keep well away from this company.

poor quality , after I had got delivered they blocked me.

Bought a leather hat for £74.79 on 9 December 2025, courier first said delivery was refused although I was not at home. Secondly they said hat left in the porch, I do not have a porch, none of the delivery attempt was captured on my doorbell camera. Finally it was delivered. The packaging was not the best, however the hat was made of high quality leather, really well made, My rating is not for the delivery its for the hat

Terrible, Terrible Quality, don't waste your money my item was like something that came from a pound shop...Total scam I wish I had read reviews first!!!!

I recently purchased two hats from this seller, but unfortunately, my experience has been far from satisfactory. I only received one hat, and it was not even the one I ordered. Despite my efforts to communicate with the seller to resolve this issue, I have received no response.

This experience feels like a scam, and I want to warn others to be cautious before making a purchase from this seller. It's disappointing to encounter such unprofessional behavior, and I hope this review helps others avoid the same situation.

Just poor quality to a high price... poor customer service.
They accept ship-back to Spain, but are not covering shipping costs.
At the end of the day, I have just wasted money.
Lesson learned.

I wanted to give 3.5 stars. Number one I was a little pissed. I ordered 5 hats. 2 came. Then blown off for well over a month. The guy gave me the run around for a while. I did t get the hats I originally ordered nothing was in stock. After many emails I got secondary hats around the same value. All were leather. They replaced them with more leather hats. Pricewise the same. The reason I'm giving 3.5 stars. The quality is outstanding and I was able to make secondary choices on my last 3 hats. It took 2 months til I got the last 3. Happy with the hats I got. If I ordered again I'd ask before I ordered them if they are in stock... Do you have this hat in stock. No lie only one of the 5 I originally ordered was in stock. All felt lined and unreal good quality to be honest. So if you can wait and accept a different hat than you ordered. Then order. I did get all 5 hats. Shipped from China takes forever. I have many leather hats ..these are by far superior to the other ones I've bought in the USA even though Chinese. Great quality leather and nicely felt lined. I was actually shocked. Should have been way more expensive. So might be worth the wait. I wish I could post pics.

Ordered a cap for my dad's birthday on the 16th of November and still not arrived!!!Email nor telephone number does not seem to work. A BIG CON STAY FAR AWAY!!

I ordered a trilby hat which was posted on a bag. Yes, a bag. Then it was shoved through my letterbox. Obviously the hat is ruined now. I have contacted Ghelter about a refund & sent in pictures and video as requested but I haven’t heard anything back.
AVOID THIS COMPANY AND USE A MORE REPUTABLE PLACE. THEY ARE CHEAP FOR A REASON. (UK customer)

Ordered before reading reviews ……it seems the reviews are mostly negative …….I checked Magee Ireland and somehow got connected to your sire as well .
You have the color I want so without hesitation I ordered and paid via PayPal .
I already regret ……please send me a genuine Irish tweed cap ……otherwise I must request PayPal to remove Ghelter as their client .
Fingers crossed🤞

Terrible quality product, frayed material, poor stitching, thinnest leather, light and weak. Probably worth £3, sold for £75, as if a superior product. Everything about it and the company is inadequate. The impression given is that they sell cheap Temu tat at inflated prices. Would never buy again and urge everybody to avoid.

Received my News boy Shelby hat today, I sniffed a rat when I saw the tracking listed as Ali Express.
Paid £25 for an item which you can but on Ali Express and Temu for around £3.
Dodgy company that just send you cheap chinese crap. I pride myself that I've never been caught like this, putting this down as a loss. The hat itself wreaks of poor quality.
There's also another company.... Birmingham wear that is exactly the same.
If you want one of these poor quality hats, go straight to Temu or Ali Express and pay what it's worth.

SCAMMED MY MUM :( said the hat got "lost in the post" and refused refund - doubt they ever sent anything at all.

I ordered three hats. I received one in damaged condition. It is not repairable. The other two hats never arrived. I was charged for all three. They completely ignored my requests for a refund. I would not recommend purchasing anything from this company.

Ignore this shopping site, they ordered the item from China/ Temu or AliExpress the cheap kind and sent to the clients for a big price. Definitely avoid, it was the worst experience for shopping online.

Terrible asia dropship stuff, do not buy.

SCAM COMPANY
Wish I would of come here before ordering.Recived the hat I ordered of Ghelter.very poor quality nothing like advertised on the website.i have emailed them to start a return procedure but not holding my breath.think I can kiss my money goodbye.Do not buy from the company.

Okay so the shipping took a while and they did give me the wrong colour hat, but overall I am happy with the hat I received

Customer services very poor. Avoid this company if you want good service. I should have known when the only way to get in touch with them was by email only. They also make it very difficult for you to return items. Never again will I be taken in with what appears to be a Chinese company.