Gibbs Gillespie - Ealing Broadway Reviews 

41
TrustScore 4.5 out of 5

4.3

New Broadway 20, W5 2XA London, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can’t be grateful enough to Leah and the team at the Gibbs Gillespie Ealing Broadway office. Leah truly moved heaven and earth and did everything possible to get my sale to completion - without her,... See more

Company replied

Rated 5 out of 5 stars

Absolutely FANTASTIC. Everyone at the branch is very helpful. Leah the manager is EXCEPTIONALLY wonderful. ALWAYS going out of her way to help. I’ve known her since her early times as a property consu... See more

Rated 5 out of 5 stars

Had an amazing viewing experience with Harry, he is very knowledgeable and friendly. We viewed 4 different properties with him, he was organised and had brochures which he distributed to us, helped... See more

Company replied

Rated 1 out of 5 stars

Biggest bunch of useless, lying, slimy salesmen I have ever come across. From day one they have been useless, but to give you an example, I am waiting for over £3000 of deposit to be returned t... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Maintenance
  3. Property Management Company
  4. Real Estate Appraiser
  5. Real Estate Consultant
  6. Real Estate Surveyor

About Gibbs Gillespie - Ealing Broadway

Written by the company

Over the last 30 years Gibbs Gillespie has grown from a single office in Ruislip to be one of the most successful estate agents in London, Hertfordshire and Buckinghamshire, with a network of 17 offices. Our continued success is down to three things: our customers, our staff and our passion for property.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Gibbs Gillespie customers can get everything they need under one roof.

Book a FREE valuation

Written by the company


Contact info

  • New Broadway 20, W5 2XA, London, England, United Kingdom

  • 020 8566 5500

4.3

Excellent

TrustScore 4.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(41)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had na amazing experience with Gibbs…

I had na amazing experience with Gibbs Gillepsie in Ealing Broadway! I had a very challeging property to sale and Leah and her team (Luke and Rohan) did not measure their efforts to support ant assist me with everything I needed through all the ups and downs for my sale. I definetely recommend them!

June 21, 2024
Unprompted review
Gibbs Gillespie - Ealing Broadway logo

Reply from Gibbs Gillespie - Ealing Broadway

Dear Tais

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Leah and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 1 out of 5 stars

Useless liars

Biggest bunch of useless, lying, slimy salesmen I have ever come across.

From day one they have been useless, but to give you an example, I am waiting for over £3000 of deposit to be returned to me from my previous tenancy. They told me they have been chasing the landlady weekly and for me not to worry.

I get hold of the land lady myself, and she received one email over a month ago….

It’s lucky they are in London where needs far out way service quality….

June 14, 2024
Unprompted review
Gibbs Gillespie - Ealing Broadway logo

Reply from Gibbs Gillespie - Ealing Broadway

Good Afternoon
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team at Ealing Broadway and they will be happy to discuss this with you further, Kind Regards, Customer Care .

Rated 5 out of 5 stars

A fantastic company, office and team - use them!

We cannot reccomend Gibbs Gillespie enough. Leah and her team in the Ealing Broadway office were exceptional from start to finish. She suggested an initial selling strategy to enable us to 'test' our marketing price and we ended up acheiving a full asking price offer within just 4 viewings and less than 3 weeks on the market. Her team are brilliant, very knowledgeable and worked with us throughout the whole process to ensure the sale went as smoothly as possible. Buying and selling is a very stressful process but Leah and the team went above and beyond. We also wanted to thank Irene who progresses the sales within the team, she was always on hand to help us with any queiries and her chasing and proactive approach ensured we acheived the outcome we needed for our exchange and completion date.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

The team at Gibbs Gillespie(Ealing…

The team at Gibbs Gillespie(Ealing Broadway) have been a complete joy to work with on my house - buying journey. Luke & Rohann were highly professional & helpful when showing me around properties, & Leah has been very proactive, helpful & efficient throughout the process; she is always calm, positive & amenable, & has helped me with updates & answers to queries throughout the process.
Leah, Luke & Rohann make an extremely efficient, positive & friendly team.
In addition, Irene has been a positive & upbeat presence, collating everyone's input & keeping all parties updated.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Responsive and active agent

As a seller, Leah Verasammy was extremely useful and responsive in getting all queries resolved in an efficient manner for both parties involved. Would highly recommend to anyone selling and we will be using them for our next unit on the market in Ealing.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

A very special thanks for Leah Verasammy (Ealing Broadway)

One of the best estate agency I must say. As a tenant we have been almost all agencies in uk as a tenant. But here I came as a tenant and ending up as owner!!! And I must thanks Leah Verasammy from Ealing Broadway branch. She is the most wonderful person we came across.Without her help this journey would never been possible. Since the day we dreamed of buying the house we were living Leah was always there to help. She even help us with our own lawyer when we were struggling with documents and she just call me and offered her help without even asking!! she sort everything out by herself. Honestly There is not enough word to thank or appreciate for how she helped us, her dedication to work for people is just wonderful.

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Successful sale of my apartment!

On the surface, selling my apartment in Ealing should have been simple and straightforward, but it was anything but!
In all, it took 15 months to bring to a favourable conclusion, and might have fallen over at a few obstacles, but for the timely and professional intervention of Leah Verasammy, Gibbs Gillespie, Ealing Office.
From the time I communicated to GG (who were acting as my letting agent) that I wished to sell up my property, Leah was by my side, laying out the likely progression, timely communication of emerging issues, and suggested solutions. One particularly critical intervention, very late in the process, probably made the difference between a successful outcome, or a reboot of the whole sale process.
Very pleased with the relationship she built with me - I think she was as pleased with the completion of the sale as I was!!

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Big thank you to Gibbs Gillespie

Big thank you to Gibbs Gillespie, Ealing Broadway for helping with the sale of our flat. Particular thanks to to Leah Verasammy for finally getting it over the line after what ended up being a frustratingly drawn out sale and to Rohan and Luke for their excellent service when initially marketing and negotiating on the property. The team were very professional and friendly throughout and I would not hesitate in recommending them.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great agent

I had a great experience buying a property with Gibbs Gillespie in Ealing Broadway. All staff were very efficient and handled everything very professionally. Leah and Luke were particularly good and I wouldn't hesitate to recommend them

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

I had the pleasure to sell a property…

I had the pleasure to sell a property for a friend, sadly I picked the wrong agent! The company I should have picked was Gibbs Gillespie, and the person to do this would be Leah Verasammy​​​​. Of all the agents I met, she is head and shoulders above the others. She spent time looking at the pagents, understood why it was challenging to sell, most importantly she is honest. Forget the rest of the, if you want to sell a property, this is the agent for you.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

The team for excellent service and successful outcomes

We cannot thank Leah Verasammy and her team, Rohan and Luke at Gibbs Gillespie, Ealing Broadway enough! Communication could not have been better, with Leah in particular. We were kept informed at every stage of our house sale, our many questions were answered promptly and informatively. Leah drove the sale forward proactively, very often working in her own time to ensure all parties were kept up to date. The team secured an inordinate amount of excellent offers on our house, in no small part due to Rohan and Luke’s enthusiasm and skillful management of vewings! We highly recommend Gibbs Gillespie, Ealing Broadway to anyone who wants excellent service and a successful outcome!

January 5, 2024
Unprompted review
Rated 1 out of 5 stars

I write this review as I await…

I write this review as I await emergency surgery in hospital since Christmas Eve highly likely bought on by the sheer stress I have been put through these past months as we were served a no fault eviction.. just another contributor to the homelessness crisis despite having paid over £80k+ towards someone's lifestyle/asset it seems these f'ers just cannot get us a property to rent.. pets, part dss etc seems to be such an issue with unscrupulous private landlords my advice find built to rent with legitimate corporate landlords less discrimination and a better chance

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Although I didn't use Gibbs Gillespie…

Although I didn't use Gibbs Gillespie Estate Agents to sell my property, they were fantastic at supporting me through the process. They were honest through difficult times, and I highly recommend them.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Caring, Efficient, Responsive

I want to commend Leah Verasammy from the Ealing Broadway office at Gibbs Gillespie and her team of Rohan Berry and Luke Malik for the excellent service they provided to us when we put our house on the market. From the outset they were friendly, helpful, efficient, and responsive. I would particularly like to praise Leah for her incredible communication, listening and negotiating skills. On those inevitable occasions where an issue arose, Leah always managed to find a resolution that satisfied all parties involved. On numerous occasions, she went the extra mile to ensure things progressed as smoothly and speedily as possible. She has a charming and engaging manner, and genuinely cares about her clients. And perhaps best of all, she has a very calming effect on people, which is an extremely valuable asset for this business!

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional straightforward service

Leah and the whole team - Rohan, Luke & Irene - were exceptional throughout the process of our sale. They were very responsive, clearly listened to our wishes and concerns and adjusted what they did accordingly. They never left us in the dark, were assiduous in getting viewings and following up potential buyers, and worked unbelievably hard at the end of the process to get our sale over the line.

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely FANTASTIC

Absolutely FANTASTIC. Everyone at the branch is very helpful. Leah the manager is EXCEPTIONALLY wonderful. ALWAYS going out of her way to help. I’ve known her since her early times as a property consultant at Northfields in Pitshanger Lane. Fast forward and now she is the manager at GIBS GILLESPIE., Ealing Broadway. All these years I’ve known here NEVER has she shied away ASSISTING or giving HONEST and HELPFUL advice.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

We approached 3 local agents to discuss…

We approached 3 local agents to discuss their services when putting our flat on the market, and Gibbs Gillespie (then Northfields - Ealing Broadway) stood out clearly as the agents we wanted to go with. I am so grateful for the support and expertise of Leah, Luke, Rohan and Claire. Leah worked tirelessly with every hurdle that we came across (of which there were many - as is the current market!), communicating clearly, always only a call away and a calm and reassuring voice of reason. A true problem solver, she puts into motion what is needed in a timely manner. She really went above and beyond for us. Similarly, Luke was effective, reliable and very professional. I recall several phone calls from him on a bank holiday weekend where he went the extra mile (as most wouldn't) and got us to where we needed to be. He guided us when to take our time and when to work quickly as needed. Selling a property can be really really stressful with a lot of uncertainty and you need to have a team you can trust - I feel very grateful to have have such a support. Thank you all so much - we made it!

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

A great team who are a pleasure to deal with

Leah Verasammy, Luke Malik, Rohan Berry and all the team at the Ealing Broadway office of Gibbs Gillespie have been an absolute pleasure to deal with at all times. They are very proactive in getting things done, organising sales visits, following up afterwards, dealing with offers and facilitating the conveyancing process, but at all times they have been polite, friendly and diplomatic and are a credit to their profession. I would not hesitate in recommending them to anyone looking for a great team to help sell their property.

June 23, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look