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Gift Card Granny Reviews 2,704

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the wide selection of gift cards available and the ability to personalize them with photos, making them suitable for various occasions. Many find the platform easy to use, secure, and stress-free, highlighting a positive user experience. However, some people were dissatisfied with the payment process, reporting issues such as payment discrepancies or orders being rejected due to fraud concerns. There are also mentions of difficulties with order fulfillment, including cards not being sent, delays in fund access, or issues with card functionality upon receipt.

What people talk about most

Product

Customers had positive experiences with product, particularly appreciating the wide selection of gift cards... See more

Payment

Users describe negative interactions with payment, frequently reporting issues where gift cards were charged... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the website for being easy to... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform easy... See more

Order

People report ambiguous experiences with order. Many customers experienced order cancellations, often due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice wide selection of gift cards. Fairly straightforward and easy to use. Like that you can personalize gift cards with photos and even send outside the US too.

Company replied

Rated 4 out of 5 stars

Client received gift cards right away. This was a donation from the Good News Missionary Baptist Church to help a family with food. Thank you for your fast response

Company replied

Rated 2 out of 5 stars

Had success with one gift card was sent to a grocery chain but failure with another to a gasoline company. At first, with the gas company, completion appeared OK withmy bank indicating a debit But... See more

Company replied


Company details

  1. Price Comparison Site
  2. Corporate Gift Supplier
  3. Financial Consultant
  4. Gift Shop
  5. Online Marketplace

About Gift Card Granny

Written by the company

Gift Card Granny is the top destination for shoppers who want to save more and shop smarter with discounted gift cards. For over a decade, millions of shoppers have trusted Gift Card Granny. We deliver verified gift card deals, exclusive promotions, and unbeatable sales on cards from hundreds of top retailers, restaurants, and travel brands.

Whether you’re looking for a flexible Visa or Mastercard gift card that can be used anywhere, or a store-specific card for your favorite brands, we make it simple to find exactly what you need.

Our shopping experience is quick and easy. You can browse the latest discounts, compare savings across sellers, and buy gift cards instantly online. Options include both digital delivery for immediate use and physical cards for gifting.

Gift Card Granny serves businesses too. Small businesses and corporate customers can take advantage of customized bulk orders.

Already have a gift card? Our website provides a reliable check balance tool for Visa and Mastercard, so you always know your remaining funds. By combining everyday discounts, accurate balance checks, and a wide selection of cards to major retailers, we help customers get more for less. Gift Card Granny is the ultimate site for saving on gift cards.

Consumer Protection

Gift Card Granny takes consumer protection seriously.

Gift Card Granny offers 100% Full-Guarantee of New Gift Cards, meaning that we guarantee the integrity and balance of the gift card being purchased. If a gift card sold by Gift Card Granny does not have it's advertised balance or if there is an issue causing the gift card to be unable to be redeemed, we will research the issue and provide a working replacement gift card or refund as deemed appropriate by our replacement and refund policy outlined in our cart and checkout terms and conditions.

Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Old player in the market

Old player in the market, great service and good discounted deals as compared to others.

August 18, 2025
Unprompted review
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Reply from Gift Card Granny

Thank you for your positive review!

Rated 5 out of 5 stars

Got a gift card for my business…

Got a gift card for my business partner, Gift Card Granny made it very easy for me to buy gift for him.

August 19, 2025
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for your positive review!

Rated 5 out of 5 stars

Quick resolution

My Card didn't work at the first time but they helped in troubleshoot and solved it quickly. Thanks!! Will shop again.

August 17, 2025
Unprompted review
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Reply from Gift Card Granny

Thank you for your positive review!

Rated 5 out of 5 stars

Deals and Customisation

Go to website for gifting purpose to my employees, great deals!

August 7, 2025
Unprompted review
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Reply from Gift Card Granny

Thank you for your positive feedback!

Rated 5 out of 5 stars

Got better deals than buying direct

Got better deals than buying direct. Card worked perfectly for me, will keep looking to buy more when deals come in.

August 13, 2025
Unprompted review
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Reply from Gift Card Granny

Thank you for the positive review!

Rated 5 out of 5 stars

Great collection

Great selection of gift cards and process was super smooth, have used them twice now and totally satisfied.

August 11, 2025
Unprompted review
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Reply from Gift Card Granny

Thank you for the review!

Rated 1 out of 5 stars

This company is completely fraudulent…

This company is completely fraudulent and they mislead customers. I purchased a $100 gift card for my father (Father’s Day) and the vendor I selected was Virtual Sheetz which I thought was just a name but it was some sort of gas station chain. The chain isn’t in the state where my father resides, so cannot be used. They’re only in 7 states. There was no information about this “catch” when I purchased it. When he had trouble he was told by Gift card Granny to “claim it” and could access but he couldn’t. Now because he claimed it there is no solution - no refund, no alternate gift card, etc. the only option that was provided was for him to give a someone in the state where Sheetz operates ( e.g. Minnesota). How ridiculous. He’s in Tn. I will never interact with this company again and do not recommend them due to their business practices.

August 9, 2025
Unprompted review
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Reply from Gift Card Granny

Hi. We are very sorry to read about your experience. We would be very happy to look into this in more detail. Could you please kindly send us the order ID or the email used to place the order, and we will quickly assist you support@giftcardgranny.com

Rated 1 out of 5 stars

Failed to deliver or provide card after…

Failed to deliver or provide card after payment, failed to provide feedback or refund
A serious PSA for everyone buying kids, grandkids and others
Gift card granny's sure looks good on the website highly rated in search engines.
Total Scam... tried to send our granddaughter a gift card they were quick to take the money.. but have never issued a card.. when confronted and 3 requests for refund its a process that leads to denial..
Avoid this "Company" they will not do what is expected.

July 22, 2025
Unprompted review
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Reply from Gift Card Granny

Hi. We are very sorry to read about your experience. Upon further review, we are not seeing any orders with the email associated with your support request 585338. We would be very happy to look into this in more detail. Could you please kindly send us the order ID or the email used to place the order, and we will quickly assist you support@giftcardgranny.com

Rated 1 out of 5 stars

Worst experience ever!

Worst experience ever! Do not use this company! Completely embarrassing! I had promised my clients "Dinner on me" tonight. They followed all the instructions to redeem the $150 gift card and it showed no money! I called Gift Card Granny 3 times to get it corrected and on the final time I requested a refund. If it wasn't for the nice young lady Christa who I spoke to each time I would have thought this was a scam website. Refund on the way in 3-5 days and I still owe my clients dinner!

August 1, 2025
Unprompted review
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Reply from Gift Card Granny

We are sorry to read about this experience. We aim to ensure the recipient has a great experience with a choice of redemption options. We will look into this case to see where they had challenges so we can better enhance the customer experience.

Rated 1 out of 5 stars

its a scam

its a scam - the card doesn't work

July 12, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We would be happy to investigate this in more detail for you. Gift cards may be subject to pre-authorizations from merchants, particularly at tipping establishments. If you can send us your card UID (unique identification number located on the back of the card) to support@giftcardgranny.com we will make sure to resolve your concerns.

Rated 1 out of 5 stars

I genuinely hate this website

I genuinely hate this website. I cannot tell you how many times I have purchased a digital Mastercard or another digital card, had the funds in my account and they took the money out of my account and never sent me a digital gift card. It's happened at least six times and when you call the customer service phone number they tell you to call your bank because they can't do anything about it. Total waste of time, my money doesn't go back into my account for 4 days and I'm not using this website anymore

July 12, 2025
Unprompted review
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Reply from Gift Card Granny

We would be happy to investigate this in more detail for you. Please can send us your order number or the email used to place the order to support@giftcardgranny.com so we can address these concerns. Thank you.

Rated 1 out of 5 stars

Never buy a gift card online! Especially from Gift Card Granny!

Never buy a gift card online!

I purchased two gift cards from Southwest Airlines on Gift Card Granny to use instead of a credit card.

The gift cards that were emailed to me didn't work, and had a zero balance.

I had to call Southwest to ask whether they see a balance on the cards, and it was confirmed that the cards had a zero balance.

Since I couldn't use the gift cards, I requested a refund, and they declined it by saying it was used and that there was nothing else they could do

I emailed the customer support and got a new person each time reviewing my case.

With the screenshots and all the proof I sent, they still won't process a refund.

Lesson learned: don't purchase a gift card from an online site, especially Gift Card Granny.

June 21, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We sincerely apologize for the frustrating experience you've had. We understand how upsetting it can be when a gift card doesn't work as expected.

Typically, merchants are best equipped to handle support issues related to their gift cards. With the card details, they should be able to provide you with information about when and by which account the card was redeemed.

Once a gift card has been delivered, Gift Card Granny unfortunately no longer has control over its use, as it's then in the recipient's possession.

We're here to help in any way we can, and we'd be happy to answer any further questions you have. To assist with a swift resolution of your dispute, we will provide all supporting documentation to your bank.

Rated 1 out of 5 stars

I had the same issue with promo code and more…

I had the same issue with promo code not being applied and their system has other bugs too. What's most annoying is they said gift card shipped but it was never delivered! Shouldn't have wasted all the precious time and effort on an unreliable site!

June 21, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to hear about this experience. Please can you send us your order number so we can make sure to investigate further and ensure we assist refund you should any credits not be applied that should have been. support@giftcardgranny.com

Rated 2 out of 5 stars

Promo Code Failure

1st issue: Put in a discount promo code and placed order but my credit card declined due to potential fraud. Cleared it with my credit card and did the transaction again with the promo code still showing. Transaction went through but without the discount promo code. Customer service said there's nothing they can do if the final transaction doesn't show the promo code so I ended up canceling my order. 2nd issue: They lowered the value of the promo code the next day. Get your deals set up correctly in the future.

June 14, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are sorry for this experience and thank you for the feedback.

Rated 5 out of 5 stars

I ordered a gift card with a photo for…

I ordered a gift card with a photo for the happy couple celebrating their 10th anniversary. Card was beautiful, and they had no trouble using it, and it made their dinner out a wonderful experience. Would order again

June 7, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive feedback and review!

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