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Gift Card Granny Reviews 2,703

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the wide selection of gift cards available and the ability to personalize them with photos, making them suitable for various occasions. Many find the platform easy to use, secure, and stress-free, highlighting a positive user experience. However, some people were dissatisfied with the payment process, reporting issues such as payment discrepancies or orders being rejected due to fraud concerns. There are also mentions of difficulties with order fulfillment, including cards not being sent, delays in fund access, or issues with card functionality upon receipt.

What people talk about most

Product

Customers had positive experiences with product, particularly appreciating the wide selection of gift cards... See more

Payment

Users describe negative interactions with payment, frequently reporting issues where gift cards were charged... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the website for being easy to... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform easy... See more

Order

People report ambiguous experiences with order. Many customers experienced order cancellations, often due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice wide selection of gift cards. Fairly straightforward and easy to use. Like that you can personalize gift cards with photos and even send outside the US too.

Company replied

Rated 4 out of 5 stars

Client received gift cards right away. This was a donation from the Good News Missionary Baptist Church to help a family with food. Thank you for your fast response

Company replied

Rated 2 out of 5 stars

Had success with one gift card was sent to a grocery chain but failure with another to a gasoline company. At first, with the gas company, completion appeared OK withmy bank indicating a debit But... See more

Company replied


Company details

  1. Price Comparison Site
  2. Corporate Gift Supplier
  3. Financial Consultant
  4. Gift Shop
  5. Online Marketplace

About Gift Card Granny

Written by the company

Gift Card Granny is the top destination for shoppers who want to save more and shop smarter with discounted gift cards. For over a decade, millions of shoppers have trusted Gift Card Granny. We deliver verified gift card deals, exclusive promotions, and unbeatable sales on cards from hundreds of top retailers, restaurants, and travel brands.

Whether you’re looking for a flexible Visa or Mastercard gift card that can be used anywhere, or a store-specific card for your favorite brands, we make it simple to find exactly what you need.

Our shopping experience is quick and easy. You can browse the latest discounts, compare savings across sellers, and buy gift cards instantly online. Options include both digital delivery for immediate use and physical cards for gifting.

Gift Card Granny serves businesses too. Small businesses and corporate customers can take advantage of customized bulk orders.

Already have a gift card? Our website provides a reliable check balance tool for Visa and Mastercard, so you always know your remaining funds. By combining everyday discounts, accurate balance checks, and a wide selection of cards to major retailers, we help customers get more for less. Gift Card Granny is the ultimate site for saving on gift cards.

Consumer Protection

Gift Card Granny takes consumer protection seriously.

Gift Card Granny offers 100% Full-Guarantee of New Gift Cards, meaning that we guarantee the integrity and balance of the gift card being purchased. If a gift card sold by Gift Card Granny does not have it's advertised balance or if there is an issue causing the gift card to be unable to be redeemed, we will research the issue and provide a working replacement gift card or refund as deemed appropriate by our replacement and refund policy outlined in our cart and checkout terms and conditions.

Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I bought my mother a $495 gift card for…

I bought my mother a $495 gift card for her birthday, there ended up being an unauthorized charge for it's entirety so obviously something was fraudulent from the start. We attempted to contact the merchant as advised by support which led to nothing, and now "GiftCardGranny" is refusing to assist with initiating a chargeback on the fraudulent purchase. More than likely I am going to have contact my bank and just dispute the purchase of the $500 online gift card. I suggest avoiding this business at all costs if you value your time, money, and security.

October 21, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for your message. We sincerely apologize for the inconvenience caused by these unrecognized or unauthorized charges. Gift cards differ from credit cards. They function more like cash and are entirely under the control of the person possessing the card number. Due to this cash-like nature, there is no mechanism for 'disputing' or 'charging back' a purchase made with a gift card.
It is strongly advised
- To use gift cards exclusively with known and trusted merchants,
- The recipient ensures card details are protected and not shared
- Virtual cards are sent to a designated email that should only be accessible to the recipient.
To request a refund for an unauthorized transaction, please get in touch with the merchant where the purchase was made. Merchants manage their refund processes, and it typically takes approximately 5 business days for the refund to reflect in your account.
Regards, Russell D (Dir Customer Support)

Rated 5 out of 5 stars

I wanted to get holiday gift cards in…

I wanted to get holiday gift cards in advance this year. Used this service and it was a great experience. Thanks!

October 14, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D S (Dir Customer Support)

Rated 5 out of 5 stars

I loved buying a gift card for my…

I loved buying a gift card for my daughter. She used it on some late night study snacks. I'll keep spoiling her with gift cards as long as her grades stay up!

October 13, 2025
Unprompted review
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Reply from Gift Card Granny

😀 Thank you for the review!
Russell D S (Dir Customer Support)

Rated 1 out of 5 stars

Do not buy these gift cards…they…

Do not buy these gift cards…they automatically get declined in a restaurant due to them adding an additional 20% in case you want to use it for tipping. I did take out and it was declined…furious!

October 17, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Hi. We are sorry to read about your experience. Unfortunately, a 20% pre-authorization is common for gift cards. We make every effort to communicate this attribute. There is a notice on the carrier (the paper the card was delivered on) and our site FAQs - https://help.giftcardgranny.com/hc/en-us/articles/1500007938481-Using-at-Tipping-Establishments-restaurants-salons-etc
Please let us know if we can assist you in any way with your card.
Regards,
Russell D (Dir Customer Support)

Rated 5 out of 5 stars

Getting a gift card for less is great!

Getting a gift card for less is great! It's like free money when you get it for less, and there are tons of brands to choose from. Plus, when you don't know what to get someone for a present, a card like this for a store that you know they like to shop at is a good choice.

September 30, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review!

Rated 1 out of 5 stars

Fraud Alert

They are most definitely committing fraud and scamming people. They aren't scamming everybody, to keep the name legit but they are doing it. I ordered a gift card using my credit card because I needed cash before my card arrived. I was charged instantly, received an email of purchase then an email stating the gift card was ready. I went through the process of creating an account just for the card to say processing. I found that weird since I received an email stating it was available, and any time I purchased a card in the past it was available within minutes. I reached out to cx care, its a bot. Even emails are AI. The email response said to give it 4 hours but I wanted to nake it very clear via email that I was scammed to show my argument as proof to my bank. I then received an email saying my refund was processed and another saying my refund was approved, never put in for a refund but I damn sure as Hell better get it.They used excuses for me not receiving my merchandise such as having issues with payment and order delivery. The moment I seen still processing on my digital card I knew I was scammed. They took my money instantly only to then say they will refund it back in 5 business days.🤨 Fraud.com

September 27, 2025
Unprompted review
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Reply from Gift Card Granny

Thank you for your feedback. We regret that your recent experience did not meet expectations and understand your concerns regarding the transaction.
In rare cases, our system may proactively issue a refund to prevent a loss of client funds or possible fraudulent activity. We apologize if this process was unclear.
We take all concerns seriously and are committed to resolving them promptly.

Rated 5 out of 5 stars

Lots of options for gift cards

Lots of options for gift cards - including some at a discount! I love saving money, so being able to earn a little bit of cash back is nice, and it can really add up, especially if you're buying gift cards frequently.

September 26, 2025
Unprompted review
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Reply from Gift Card Granny

Thank you for the feedback and positive comments!

Rated 5 out of 5 stars

Very clever website

Very clever website! There's a huge choice of cards available, and at a discounted rate which is a nice incentive to buy here rather than directly from the brand. I like the build-a-card option to create a visa gift card with a custom photo!

September 25, 2025
Unprompted review
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Reply from Gift Card Granny

Thank you for your valuable feedback!

Rated 5 out of 5 stars

Similar to other retail sites.

It's a good way to buy gift cards to send to others. I read a concerning range of review experiences but had no issues. I have no complaints, seems similar to other retail sites.

September 15, 2025
Unprompted review
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Reply from Gift Card Granny

Great to hear! Thank you!

Rated 1 out of 5 stars

Scam site and would not let me use the…

Scam site and would not let me use the promotional code I should have been able to use. Once they got my money, they wanted to know 100 questions just to see my gift card and I am not giving them any more information. I would not use this site!

September 18, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Hi. We are sorry to read about your experience. We would be like tio take a look at the order and assist you. Please can you send us your email or order ID so we can investigate further and provide a resolution for you! support@giftcatdgranny.com

Rated 1 out of 5 stars

Ridiculous Process

My daughter needed money and due to a few uncontrollable circumstances, the only way to get her money was to send her an e-gift card. I've done this before using Vanilla or Gifcardmall.com etc. Never had a problem and the cards went through in minutes.

I chose to use to Gift Card Granny this time because their fee was slightly less. Boy have I learned my lesson. That extra dollar or two in fees would have been well worth it, as we are now hours later and she is still getting a message about the card still processing. No-one answers when you call so i tried to use their chat feature. Someone finally got back to me telling me that even those the recipient received an email stating that they've received a gift card, and when I log into my account, it says the order is completed, she still has no access to it.

Makes absolutely no sense. Bottom line, if you expect to have access to the money you are sending in a timeline manner, chose another site.

September 12, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience. In some cases, gift processing may take up to 4 hours, which is necessary to protect our clients from potential fraudulent activity and to protect our clients' funds. We sincerely appreciate the feedback, and we will escalate your concerns to our product and leadership teams

Rated 5 out of 5 stars

Gift Card Granny Made It a Breeze!

I recently used Gift Card Granny, and I couldn’t be happier with the experience. The process was quick and simple, and I was pleasantly surprised by how smooth everything went from start to finish. I felt confident using their site and appreciated how easy it was to find exactly what I needed. The entire transaction was secure and stress-free, and I will definitely be using them again. It is such a convenient way to save time and money while getting great value.

August 30, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the great review! We are delighted that you enjoyed your experience!

Rated 1 out of 5 stars

DO NOT EVER BUY A GIFT CARD FROM GIFT CARD GRANNY !

NOT ABLE TO ACCESS the Gift Card at the store, Dunkin Donuts.I bought a $25.00 Gift Card for a birthday present for a friend. The Digital Gift Card(s), order #GCG-0815-36X5-M00P was sent via Email. My friend received the email, clicked on it and saw the Gift Card on his phone. When he went to Dunkin Donuts, he told me he tried to use it and failed. He asked two staff people to help. They could not. I said never mind, I will give you cash and dispute that Charge. Gift Card Granny now states the Gift Card has been redeemed although my friend was never able to use it. Gift Card Granny is running a scam, I.e. Faulty Business Practices. I called the company. Their agent told me the Gift Card was redeemed. No refund. If you click on the link to read the Gift Card, they consider that Redeemed although It Never Was Used. The company refuses to Refund although they state they will. See below. The Gift Card I purchased was unable to be Redeemed.

The Company states:
Gift Card Granny takes consumer protection seriously.
Gift Card Granny offers 100% Full-Guarantee of New Gift Cards, meaning that we guarantee the integrity and balance of the gift card being purchased. If a gift card sold by Gift Card Granny does not have it's advertised balance or if there is an issue causing the gift card to be unable to be redeemed, we will research the issue and provide a working replacement gift card or refund as deemed appropriate by our replacement and refund policy outlined in our cart and checkout terms and conditions.

August 11, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Hi Carol.

We will be contacting you today to provide the eGift. We see that the recipient has selected an eGift, and we are here to assist you or your recipient in redeeming the funds. We want to assure you that the eGift is available and can be used at any Dunkin. We are confident that we can resolve this matter for you.

Rated 1 out of 5 stars

Worst online experience

Worst online experience. I ordered online. I received e-mails with confirmation numbers. My credit card company rejected me due to fraud concerns. I resolved the issue with my bank, but the gift card fanny then rejected my card. I tried to reorder, but it would not go through. I reached out to their chatbot, but no help. Customer service reached out but did not provide a way for me to dialogue with them. Any company that cannot provide a real person for customer service doesn't deserve my business. I recommend going to another company.

September 6, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Hi. We are sorry to read about your experience. We have live agents 24/7. Please do send us your order details or order so we can further review this case. Thank you. support@giftcardgranny.com

Rated 5 out of 5 stars

Gift Card Granny offers a seamless and…

Gift Card Granny offers a seamless and user-friendly display for buying gift cards that’s made getting my mom her birthday gift this year and still had money left over for a birthday spa trip.

August 10, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!

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