Banner for Gift Card Granny

Gift Card Granny Reviews 2,703

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the wide selection of gift cards available and the ability to personalize them with photos, making them suitable for various occasions. Many find the platform easy to use, secure, and stress-free, highlighting a positive user experience. However, some people were dissatisfied with the payment process, reporting issues such as payment discrepancies or orders being rejected due to fraud concerns. There are also mentions of difficulties with order fulfillment, including cards not being sent, delays in fund access, or issues with card functionality upon receipt.

What people talk about most

Product

Customers had positive experiences with product, particularly appreciating the wide selection of gift cards... See more

Payment

Users describe negative interactions with payment, frequently reporting issues where gift cards were charged... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the website for being easy to... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform easy... See more

Order

People report ambiguous experiences with order. Many customers experienced order cancellations, often due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice wide selection of gift cards. Fairly straightforward and easy to use. Like that you can personalize gift cards with photos and even send outside the US too.

Company replied

Rated 4 out of 5 stars

Client received gift cards right away. This was a donation from the Good News Missionary Baptist Church to help a family with food. Thank you for your fast response

Company replied

Rated 2 out of 5 stars

Had success with one gift card was sent to a grocery chain but failure with another to a gasoline company. At first, with the gas company, completion appeared OK withmy bank indicating a debit But... See more

Company replied


Company details

  1. Price Comparison Site
  2. Corporate Gift Supplier
  3. Financial Consultant
  4. Gift Shop
  5. Online Marketplace

About Gift Card Granny

Written by the company

Gift Card Granny is the top destination for shoppers who want to save more and shop smarter with discounted gift cards. For over a decade, millions of shoppers have trusted Gift Card Granny. We deliver verified gift card deals, exclusive promotions, and unbeatable sales on cards from hundreds of top retailers, restaurants, and travel brands.

Whether you’re looking for a flexible Visa or Mastercard gift card that can be used anywhere, or a store-specific card for your favorite brands, we make it simple to find exactly what you need.

Our shopping experience is quick and easy. You can browse the latest discounts, compare savings across sellers, and buy gift cards instantly online. Options include both digital delivery for immediate use and physical cards for gifting.

Gift Card Granny serves businesses too. Small businesses and corporate customers can take advantage of customized bulk orders.

Already have a gift card? Our website provides a reliable check balance tool for Visa and Mastercard, so you always know your remaining funds. By combining everyday discounts, accurate balance checks, and a wide selection of cards to major retailers, we help customers get more for less. Gift Card Granny is the ultimate site for saving on gift cards.

Consumer Protection

Gift Card Granny takes consumer protection seriously.

Gift Card Granny offers 100% Full-Guarantee of New Gift Cards, meaning that we guarantee the integrity and balance of the gift card being purchased. If a gift card sold by Gift Card Granny does not have it's advertised balance or if there is an issue causing the gift card to be unable to be redeemed, we will research the issue and provide a working replacement gift card or refund as deemed appropriate by our replacement and refund policy outlined in our cart and checkout terms and conditions.

Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible! I bought my granddaughter a Target gift card at 8:15 AM on the 19th and they said they would deliver that gift card to her email same date (the 19th). They did not send her gift card until the following evening, on the 20th. That is not the date I ordered nor when they said they would send it. I would not have used them if I knew they would not deliver as promised. I DO NOT RECOMMEND THIS COMPANY!!

December 16, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! We value all feedback!
I have requested your details via this review so we can look into this case and see where we can make improvements!
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Received

Whew that was cutting it close but all 3 came today. Before Christmas! I'm going to let the recipients open the envelope. I'm happy and I hope they are easy to activate.

December 23, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D (Dir Customer Support)

Rated 5 out of 5 stars

Simple Way to Save a Few Dollars

I’ve used Gift Card Granny to pick up a discounted gift card for a store I already shop at, and the whole process was straightforward. The site was easy to use, checkout was quick, and I received the gift card without any problems. It’s not something I’d use for random browsing, but if you know what you’re looking for, it’s a simple way to save a few dollars. I’d use it again.

December 18, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

The difficulty was due to her not…

The difficulty was due to her not knowing how to use the card. Text-only communication made it hard to assist, but we figured it out. Thank you again for your help.

November 13, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 1 out of 5 stars

If I could zero

If I could zero, I would! Not trustworthy! Ordered, paid for 100 gift card… link never allowed to redeem. Total rip off!!! Followed their instructions.. to no avail..
Will not refund… try to contact them.. not happening… mail sent back as undeliverable. Worst on line experience EVER! I do most of my shopping on line,, no issues until I came across giftcardripoff! Spend your hard earned dollars elsewhere! Payment was processed, they took money they didn’t earn. Thieves is the dictionary term. Will NEVER trust them and will let everyone know! $100 will not bankrupt me, however, their low rated reviews may and hopefully put them out of business!!

December 14, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Hi. We have requested your details via this review, but they were not shared back, so we are unfortunately unable to investigate what transpired and how we can better assist. In no way should you be out of any funds.
If you have any questions or wish to share your order or email details, please contact us at support@giftcardgranny.com

Rated 5 out of 5 stars

Positive experiences

I’ve had positive experiences on gift card granny app and based on my own personal experience would recommend them to others to check out for buying and selling gift cards.

November 12, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 1 out of 5 stars

Huge Fail

We tried to order Christmas Visas for our staff and the first time it just put it in cart but without our designed visa, so I reached out and a live person called me back (impressive right?) I thought so. They said they do not know what happened but none of the 13 created cards had the picture we wanted on them just blank so we would need to start over. OK, ugh after 2 hours of designing but hey we wanted them. Then we get them designed go to pay for them and our order is canceled. $$$ put on our card and now will pend 7-10 days but we won't get the cards. They said they can't verify payment, address or ???? and now no one will call me back. The email just says they will no longer take orders from this account. Well I hate to tell you, you have never taken orders from this account. Just our money on hold. Talked to our Merchant card company/bank AAMC: no one tried to verify payment with them. And the address to send to is a verifiable address. Terrible customer service. Don't waste all your time creating stuff, chances are probably pretty high they will decline it, your card will be charged for at least 10 days and you won't get to talk to a person.

December 9, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Hi - We have requested your details via this review to further investigate.

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding 💙

Rated 1 out of 5 stars

If they send it to the wrong email they don’t inform you they just keep the money

First of all the gift card was never sent and this was over a month ago. Tried to get this resolved by their site which continually kept telling me to sign in which I did numerous times. Tried calling and only get a robot waiting to see if I get a return call. Went into texting and after giving them the info nothing was replied. I kept typing “hello” to see if they were there finally about five minutes let me know she was checking. Could have let me know she received it she continued to be rude which evidently is acceptable with this company. All came down to they kept receiving a notice it did not go through but never let me know just kept my money. They were typing the name with a “k” not a “c” and they had confirmed the email in the receipt of the order. Had they taken a different approach I would have used them this Christmas but now I will use GIFTS.COM who I should have stayed with

November 7, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! We value all feedback!
I have requested your details via this review so we can look into this case and see where we can make improvements!
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Such a cool experience

Such a cool experience! I’ve been able to pick a gift card for my friend really easily, and even got a discount! It was emailed to her super fast and she loved it.

November 10, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 4 out of 5 stars

Nice wide selection of gift cards

Nice wide selection of gift cards. Fairly straightforward and easy to use. Like that you can personalize gift cards with photos and even send outside the US too.

November 10, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Had a great experience while claiming…

Had a great experience while claiming my gift card with Gift Card Granny. They provide a smooth transition and nice customer support.

November 8, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review!
Russell (Dir Customer Service)

Rated 5 out of 5 stars

This is a great service

This is a great service! I love how Visa gift cards can be customized with a picture to make it more personal.

November 8, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive review!
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Gift Card Giving Made Easy

Talk about making gift card giving easy! I got my dad a Lowe’s card on gift card granny and it was the most convenient thing ever! Thank you for providing such a convenient service! Gift cards are what most people seem to want these days and the service makes it so much easier!

November 5, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the kind review!

Russell D
Dir Customer Support

Rated 5 out of 5 stars

Gift Card Granny is a fantastic site…

Gift Card Granny is a fantastic site for saving money on gift cards from your favorite stores like Target, Starbucks, and Amazon. It’s easy to use, updates often, and even offers cash back—making it a smart choice for savvy shoppers. I love how it helps me give (and get!) great gifts without breaking the budget.

October 25, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the positive feedback!

Russell D (Dir Customer Support)

Rated 5 out of 5 stars

Great gift for my parents

Great gift for my parents

Living in Europe it's hard for me to send gifts from here when my parents live in the States.

I found this gift card and it was easy to buy and they have been using it near them in Bethesda.

easy and makes all of us happy

November 1, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D S (Dir Customer Support)

Rated 4 out of 5 stars

Good Experience with Gift Card Granny.

Had a little trouble getting access to my cards but they were great and took the time to explain. Just took a little longer than I would have preferred to hear back.

October 5, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D S (Dir Customer Support)

Rated 1 out of 5 stars

Ambiguous online delivery, false delivery.

This company said it would send the card in 5mins to a couple hours, it came in email in 5 minutes, I then had to struggle with their non working Google log in for longer than I'd like to before making an entire second account with the same email address... Then when I redeemed the card it said it wasn't ready yet the the Ai bot said it was up for manual approval.. Like no you already took the funds out of my account your giving it to me immeditly. Not a good experience.

October 29, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are sorry to read about your experience. Our support team are available to assist you at support@giftcardgranny.com

Russell D (Dir Customer Support)

Rated 5 out of 5 stars

A great way to get discounted gift…

A great way to get discounted gift cards, and I love that you can do custom ones as well. They make for special gifts when you can upload a picture! So far I've had no problems with Gift Card Granny!

October 9, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D S (Dir Customer Support)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look