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Gift Card Granny Reviews 2,703

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the wide selection of gift cards available and the ability to personalize them with photos, making them suitable for various occasions. Many find the platform easy to use, secure, and stress-free, highlighting a positive user experience. However, some people were dissatisfied with the payment process, reporting issues such as payment discrepancies or orders being rejected due to fraud concerns. There are also mentions of difficulties with order fulfillment, including cards not being sent, delays in fund access, or issues with card functionality upon receipt.

What people talk about most

Product

Customers had positive experiences with product, particularly appreciating the wide selection of gift cards... See more

Payment

Users describe negative interactions with payment, frequently reporting issues where gift cards were charged... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the website for being easy to... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform easy... See more

Order

People report ambiguous experiences with order. Many customers experienced order cancellations, often due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice wide selection of gift cards. Fairly straightforward and easy to use. Like that you can personalize gift cards with photos and even send outside the US too.

Company replied

Rated 4 out of 5 stars

Client received gift cards right away. This was a donation from the Good News Missionary Baptist Church to help a family with food. Thank you for your fast response

Company replied

Rated 2 out of 5 stars

Had success with one gift card was sent to a grocery chain but failure with another to a gasoline company. At first, with the gas company, completion appeared OK withmy bank indicating a debit But... See more

Company replied


Company details

  1. Price Comparison Site
  2. Corporate Gift Supplier
  3. Financial Consultant
  4. Gift Shop
  5. Online Marketplace

About Gift Card Granny

Written by the company

Gift Card Granny is the top destination for shoppers who want to save more and shop smarter with discounted gift cards. For over a decade, millions of shoppers have trusted Gift Card Granny. We deliver verified gift card deals, exclusive promotions, and unbeatable sales on cards from hundreds of top retailers, restaurants, and travel brands.

Whether you’re looking for a flexible Visa or Mastercard gift card that can be used anywhere, or a store-specific card for your favorite brands, we make it simple to find exactly what you need.

Our shopping experience is quick and easy. You can browse the latest discounts, compare savings across sellers, and buy gift cards instantly online. Options include both digital delivery for immediate use and physical cards for gifting.

Gift Card Granny serves businesses too. Small businesses and corporate customers can take advantage of customized bulk orders.

Already have a gift card? Our website provides a reliable check balance tool for Visa and Mastercard, so you always know your remaining funds. By combining everyday discounts, accurate balance checks, and a wide selection of cards to major retailers, we help customers get more for less. Gift Card Granny is the ultimate site for saving on gift cards.

Consumer Protection

Gift Card Granny takes consumer protection seriously.

Gift Card Granny offers 100% Full-Guarantee of New Gift Cards, meaning that we guarantee the integrity and balance of the gift card being purchased. If a gift card sold by Gift Card Granny does not have it's advertised balance or if there is an issue causing the gift card to be unable to be redeemed, we will research the issue and provide a working replacement gift card or refund as deemed appropriate by our replacement and refund policy outlined in our cart and checkout terms and conditions.

Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

LOVE THEM

I absolutely love this company since I have found it and I have made about three or four purchases already in the last pass maybe month or so the cards are well made and I love that you get to pick your own design and they are not bad prices after shipping and processing fees and it's amazing that you can get $500 on a gift card they really come in handy I use them to help pay for babysitting services

April 1, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D (Dir Customer Support)

Rated 5 out of 5 stars

No issues

No issues! Fast, easy and actually really fun to look at all the options. I had a little bit of decision-itis when shopping for others. Plan to use this for Easter gifts this year

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

My son needed money to go to the Dr

My son needed money to go to the Dr. He sent me a request and I was able to e mail him the money and help him out quickly and efficiently. I was grateful.

March 6, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D (Dir Customer Support)

Rated 5 out of 5 stars

Easy and quick

Easy and quick. Thank you

March 6, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D (Dir Customer Support)

Rated 5 out of 5 stars

Exceedingly Thorough; Extraordinarily Trustworthy!

I selected Gift Card Granny to send Valentine gifts to our 5 grandchildren. Although I had correct addresses for each, one, for some reason, could not be delivered (it was a college town). GCG somehow became aware of it and sent that gift card to me! I was extremely impressed with this highly ethical procedure.

March 6, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D (Dir Customer Support)

Rated 5 out of 5 stars

Great service

Great service! Never gets lost or stolen in the mail.

March 6, 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D (Dir Customer Support)

Rated 1 out of 5 stars

Canceled me two times

Canceled me two times. Tried to create and purchase personalized gift cards. I will never use your service again.

March 6, 2026
Gift Card Granny logo

Reply from Gift Card Granny

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 1 out of 5 stars

Funds dispersed before use

Purchased a card, recipient could not access, I attempted online Amazon purchase, checked balance and found it had been paid a company we had never heard of after it was activated - ILERA Health ISELIN NJUS - I believe this is fraud, the funds were removed immediately activated, before attempts to use. Who's to blame - GiftGranny or the Ilera Health?
Recommend NOT to trust money to these gift cards.

March 4, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

There are a few ways a gift card number can become compromised, and it can happen even when someone believes they’ve been careful. Because gift cards work like cash and rely solely on the card number and PIN for access, they can be vulnerable in situations such as:
Accidental exposure – Sometimes the card number may be shared unintentionally, for example, through email, text messages, or photos. Even small details visible in a picture can allow someone to use the balance.
Merchant or website issues – If a gift card is used on an unfamiliar or unsecured website, the card information may be captured or misused without the cardholder’s knowledge.
Physical card tampering – In some cases, cards purchased in-store may have been tampered with before purchase, allowing someone else to record the number and redeem the balance once the card is activated.
Phishing or impersonation scams – Scammers may pose as legitimate organizations, employers, or acquaintances to convince someone to share the gift card number under false pretenses.
Compromised email - Scammers may infiltrate digital communication and email inboxes. It is highly advisable if you have been subject to a digital gift card being used unknowingly, changeyour password and increase access security, like using 2FA applications
While these situations are rare, they do happen, and they can be frustrating. We always recommend keeping gift card details private, using them only with trusted merchants, and avoiding sharing the number unless you are absolutely certain about the request. Contact us if you would like more details regarding the merchant.

Rated 3 out of 5 stars

The site is a little confusing regarding shipping and delivery

UPDATE: I received a call today and an email from Gift Card Granny wanting to help with my delivery problem. So customer service appears to be quick, specially if you write a review apparently. Let me state, all my cards were delivered. However, on the site it still says shipping and that is the worry until you know the recipient received it. I would use this site again because the cards are great.

ORIGINAL REVIEW: The site is a little confusing, but they make great personalized cards with any picture you can upload. I would give it 5 stars if it wasn't for their awful shipping and delivery info. Or lack there of. My cards from Christmas to family still says shipping as do the cards to a family member for a birthday in February! They were delivered on time. This causes stress because you are sending a money card thru the mail and until you hear from the recipient, you have no idea if it has been delivered. I think this may be due to shipping thru the post office, but in this day and age with the technology, it seems frustrating and unduly worrisome.

February 9, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the constructive feedback, and we apologize for any poor experience. We have requested your details via this review so we can further investigate and look for ways to improve!

Rated 1 out of 5 stars

Bought a gift card a $150 gift card that then turned to $0.

I bought a gift card from Gift Card Granny for $150. Immediately, someone else began putting charges on the account and spent the full balance. I did not get 1 cent of the gift card I paid for.

I wrote the company and they told me I could file a police report, but they would not refund me as it was my problem.

Clearly, they have some kind of issue with fraud/hacking/leaking of their credit cards.

Do not buy anything from this company, they have a fraud problem and you may lose all your money.

Edit: As you can see from their hostile, uncaring response, they do not care if they sell you gift cards that have already been leaked to others and are worthless. Do not buy from this company if you care about your money.

Yes I purchased 3 years ago, but the balance of the gift card was spent by someone else days after I purchased it. Before I even saw the number. They leaked it. I never even logged in.

February 17, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the message about your card, which we see was purchased approximately 3 years ago.

There are a few ways a gift card number can become compromised, and it can happen even when someone believes they’ve been careful. Because gift cards work like cash and rely solely on the card number and PIN for access, they can be vulnerable in situations such as:

Accidental exposure – Sometimes the card number may be shared unintentionally, for example, through email, text messages, or photos. Even small details visible in a picture can allow someone to use the balance.
Merchant or website issues – If a gift card is used on an unfamiliar or unsecured website, the card information may be captured or misused without the cardholder’s knowledge.
Physical card tampering – In some cases, cards purchased in-store may have been tampered with before purchase, allowing someone else to record the number and redeem the balance once the card is activated.
Phishing or impersonation scams – Scammers may pose as legitimate organizations, employers, or acquaintances to convince someone to share the gift card number under false pretenses.
Compromised email -  Scammers may infiltrate digital communication and email inboxes. It is highly advisable if you have been subject to a digital gift card being used unknowingly, changeyour  password and increase access security, like using 2FA applications

Rated 2 out of 5 stars

Transparency difficulties, lack of feedback

Had success with one gift card was sent to a grocery chain but failure with another to a gasoline company. At first, with the gas company, completion appeared OK withmy bank indicating a debit
But immediately following, my bank app indicated a CREDIT for the same amount. I tried again with the same results. No charge, no card delivered.
Wound up successfully using another gift card service.

February 13, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftcardgranny.com
Russell (Dir Customer Service)

Rated 1 out of 5 stars

Gift card charged to my credit card on…

Gift card charged to my credit card on 12/26/2025. It was never received. It was supposed to be sent as an card. The customer service phinenumber is not answered. Online customer service sends you in circles.
Today 2/3/26, this was resolved. The email I gave for the e-gift card was incomplete and is now resolved and received.

December 24, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! We value all feedback!
I have requested your details via this review so we can look into this case and see where we can make improvements!
Russell (Dir Customer Service)

Rated 1 out of 5 stars

I placed an order and it was cancelled…

I placed an order and it was cancelled saying unable to verify who I am. I placed an order elswhere and it wnt through. I am trying to go to the store to buy items for me and my sister who had a stroke. I use gift cards because I can pay with a ZIP card in installments instead of all at once . They had all I could to verify me, text sending emais to me and only I have access to . Will nver use thios site again

January 31, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding

Rated 1 out of 5 stars

Recipient has not received card and I…

Recipient has not received card and I can’t get anyone at customer service

January 30, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftcardgranny.com
Russell (Dir Customer Service)

Rated 1 out of 5 stars

SCAM!! DO NOT USE!!!

This company took money from my 86-year-old aunt who bought a gift card for me. They took her money and then gave me a blank gift card. Since mine was for a specific merchant, they offer absolutely no support! They only have helplines for their Visa gift cards. They are scammers and I would recommend going to a different company to purchase a gift card. If you want a merchant gift card just purchase directly from the merchant not this scam company.

1/29 Addendum: The merchant called me after I submitted a complaint. They state my gift card was empty because of a computer glitch they had. According to my aunt, she purchased a new gift card. I'm going to trust my aunt because this company has not given me any reason to trust them.

January 27, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! We value all feedback!
I have requested your details via this review so we can look into this case and see where we can make improvements!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

I’m honest

I love you all

January 11, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the review!
Russell D (Dir Customer Support)

Rated 1 out of 5 stars

Having been a customer of gift card…

Having been a customer of gift card granny for many years, I am highly disappointed in their reply to me when I told them my recipient did not receive his gift card. They told me it was used by the recipient, which it was not, and I should call the police. Basically oh well. Too bad. Highly disappointed. It wasn't a great amount but it was a nice little gift for someone very close to me.
I place an order December 10th and here it is January 6th, still no gift card. On their website in my account it says sent, not received. When I called their reply to the situation shocked me tremendously. My run with gift card Granny has come to a screeching halt and I will tell anybody that will listen to me not to use them anymore.

January 5, 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! We value all feedback!
I have requested your details via this review so we can investigate this case and identify areas for improvement.
Russell (Dir Customer Service)

Rated 1 out of 5 stars

Gift card granny is a total scam

Gift card granny is a total scam! I sent $100 Omaha steaks gift card to my neighbor for Christmas and he never got it at all. How hard is it to send an email? This company is total BS I would avoid them at all costs. Being that this is a situation of buying something online and then being a fraud that equates to wire fraud and I will be contacting the FBI. Total BS this company.

December 24, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! We value all feedback!
I have requested your details via this review so we can investigate this case and identify areas for improvement.
Russell (Dir Customer Service)

Rated 1 out of 5 stars

Poor Service gift cards (Granny Gift)

LOST my second card on my order going to the same address. I requested a call (phone call) but all I got was an email (not from a "real live person") claiming to be customer service. Received no help but continued to type over and over no true assistance. VERY, VERY, POOR SERVICE! I do not recommend anyone to purchase from them! They are not trust worthy!

December 23, 2025
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

Hi - Rebecca
USPS is experiencing significant delays, and we have offered you a refund for the card or a choice to wait for the card. From the email communication on Ticket 648822 & 648787 we have yet to receive instructions on your preferred option. By way of replying to these emails or requesting a refund we will gladly assist you. support@giftcardgranny.com
Russell D (Dir Customer Service)

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