This is an excellent way to shop for gift cards or prepay virtual cards. "The Great Wall of Gift Cards" in any major retailer can be so overwhelming to browse. Then there's all cards for brands, bus... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was really easy to navigate the website and to find exactly what you are looking for. It's super convenient for fast and easy gifting and I like how there are multiple payment options you can choos... See more
Company replied
Gift card buying process is always quick and easy. Selections are great and you can even add a video and written greeting. My go to place for buying VISA gift cards online bc they can now be added to... See more
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Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of... See more
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Company details
Information provided by various external sources
GiftCards.com is the world’s oldest gift cards site. We sell personalized Visa gift cards with matching greeting cards, discounted merchant gift cards, emailable Virtual gift cards, group gifting, and more.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.3
Average
16K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from GiftCards.com
Dear Ashley,
We’re thrilled to see your 5-star review—thank you! It’s wonderful to know you found the experience quick and easy, as convenience is a top priority for us. We appreciate your support and look forward to helping you with gifting again in the future.
Warm regards,
Josh R.
Giftcards.com
It's a great and easy way to give loved…
It's a great and easy way to give loved ones a great gift
April 26, 2026
Unprompted review
Reply from GiftCards.com
Dear Donald,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you found Giftcards.com to be a great and easy way to give loved ones a meaningful gift. Making gifting simple and enjoyable is exactly what we strive for, and we truly appreciate your kind words and 5-star review.
Warm regards,
Josh R.
Giftcards.com
It wasn't so much your products.
It wasn't so much your products, but I did have trouble logging in, to the point where I had to call tech support for my computer. Also, I had to re-do the whole order twice because of a block on my card placed by my bank (for amounts over $100). After my bank confirmed it was me, funds were unblocked but I still had to re-submit all pertinent information.
April 25, 2026
Unprompted review
Reply from GiftCards.com
Hi Miriam,
Thank you for taking the time to share your experience with us. We are sorry to hear about the difficulties you encountered with logging in and having to re-submit your order due to your bank’s security controls. We understand how frustrating that process can be and appreciate your patience while the issue was resolved. To allow us to review your case further and provide proper assistance, please check your inbox (and spam folder) for an email from noreply.notifications@trustpilot.com and reply with the requested information so our team can follow up directly.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/29/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcards.com
Reply from GiftCards.com
Hi Shawn,
Thank you for taking the time to share your experience with Giiftcards.com. We are happy to hear that you found our service easy and convenient, as that is exactly what we aim to deliver. We truly appreciate your 5 star review and look forward to supporting you again in the future.
Regards,
Maurice V.
Giftcards.com
Horrible experience
Horrible experience! Customer service is awful. They lack knowledge, and professionalism. I’ve called 7 times in two hours and no one can find my order. Complete and utter SCAM!
April 24, 2026
Unprompted review
Reply from GiftCards.com
Hi there,
Thank you for sharing your feedback. We are sorry to hear about your experience and understand how frustrating it must be to not have your order immediately located after multiple contact attempts. This is certainly not the level of service we aim to provide. To help us review your case and assist you further, please check your email for a message from noreply.notifications@trustpilot.com and reply with the requested details so our team can investigate and follow up with you directly as soon as possible.
Regards,
Maurice V.
Giftcards.com
The Wallet-Friendly Visa® eGift Card is the Best
Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of these existed. If buying a gift, the wide variety lets you make a more personalized selection for the recipient.
April 24, 2026
Unprompted review
Reply from GiftCards.com
Hello there,
Thank you so much for your 5-star review and for sharing such thoughtful feedback. We are thrilled to hear that you found the Wallet-Friendly Visa eGift Card valuable and appreciated the flexibility of optional registration, as well as the wide variety of gift card options available. Our goal is always to make gifting simple, personalized, and accessible, so it is great to know those subtle features made a meaningful difference for you. We truly appreciate your support and look forward to helping you again in the future.
Regards,
Maurice V.
Giftcards.com
So far the gift card has arrived…
So far the gift card has not arrived !!!!
#9771 66595571 1339 oops my mistake I sent it to a bad e mail address. But with the help of your staff I was able to correct the address the next day and it has arrived. Thank you
April 22, 2026
Unprompted review
Reply from GiftCards.com
Hi Timm,
Thank you for the 5-star review and for sharing your experience with us. We are glad everything was resolved quickly and that our team could help correct the email address so your gift card was delivered successfully. Your kind words mean a lot, and we appreciate you giving us the opportunity to assist. Please feel free to reach out anytime if you need further support.
Regards,
Maurice V.
Giftcards.com
Take too long to email card And i still I got card it does not work Whatvtyow of card is this Can you credit my acct and issue like a visa card
Take too long to email card And i still have not gotten it Yiu already got paid That’s why I like Amazon try to deliver quickly I di not have 1 yr to wait for a gift card
April 21, 2026
Unprompted review
Reply from GiftCards.com
Hello Mohamed,
We are sorry to hear about the delay and understand how frustrating it is to be waiting for a gift card, especially when it is intended to be delivered quickly. We definitely want to look into this for you and make sure you receive the assistance you deserve. To help us securely locate your order and review what may have happened, please check your inbox (and spam or junk folder) for an email from noreply.notifications@trustpilot.com and respond directly to it with the requested information. Once we receive your details, we will be happy to further assist.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/28/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcards.com
This is a wonderful way to send a nice…
This is a wonderful way to send a nice card without the hassle. Thank you!
April 23, 2026
Unprompted review
Reply from GiftCards.com
Hello,
Thank you so much for taking the time to share your kind feedback and for the 5-star rating! We’re thrilled to hear that you found Giftcards.com to be a convenient, hassle-free way to send a thoughtful card—making gifting easy and enjoyable is exactly what we aim for. Your support truly means a lot to us, and we’re grateful you chose us to help you brighten someone’s day. We look forward to serving you again in the future!
Warm regards,
Josh R.
Giftcards.com
Quick and easy
April 21, 2026
Unprompted review
Reply from GiftCards.com
Hi Pamela,
Thanks so much for the 5-star review! We’re happy to hear you found the experience quick and easy, that’s exactly what we aim for. We truly appreciate you taking the time to share your feedback and choosing Giftcards.com. We look forward to helping you again whenever you need it.
Regards,
Maurice V.
Giftcards.com
Easy, could be quicker
Easy, however, prefer quicker standard shipping.
April 22, 2026
Unprompted review
Reply from GiftCards.com
Dear Bob,
Thank you so much for your 5‑star review! We’re happy to hear that you found the ordering process easy and straightforward. We also appreciate your honest feedback regarding standard shipping speed—customer input like this helps us continue to evaluate and improve our services. Thank you for choosing Giftcards.com, and we truly value your experience with us.
Warm regards,
Josh R.
Giftcards.com
There were several cards to choose…
There were several cards to choose from. Ordering the last minute an e-card was the way to go for me.
April 22, 2026
Unprompted review
Reply from GiftCards.com
Hi Janet,
Thank you so much for the 5-star review and for sharing your experience. We are happy to hear that you found a great variety of cards and that our e-card option worked perfectly for your last-minute needs. Your feedback means a lot to us, and we are glad we could help make your gifting quick and easy. We look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
Do you have someone who loves Cracker…
Do you have someone who loves Cracker Barrel and you'd like to do something special for them? Send them a Cracker Barrel gift card. It took me 5 minutes and my brother is still smiling. What a great and easy way to remind someone you're thinking about them.
April 21, 2026
Unprompted review
Reply from GiftCards.com
Hello Sharon,
Thank you so much for the fantastic 5-star review. We’re delighted to hear how quick and easy it was for you to send the Cracker Barrel gift card and, even more importantly, that it brought a smile to your brother’s face. Helping customers create meaningful moments with the people they care about is exactly what we strive for at Giftcards.com. We truly appreciate you choosing us and taking the time to share your positive experience with others.
Regards,
Maurice V.
Giftcards.com
this is very easy and fast i dont have…
this is very easy and fast i dont have to sign up
April 20, 2026
Unprompted review
Reply from GiftCards.com
Dear Dann,
Thank you for the 5‑star review! We’re happy to know that you found the process fast and easy, and that you appreciated being able to complete your purchase without needing to sign up. Creating a simple and seamless experience for our customers is very important to us, and your feedback means a lot.
Warm regards,
Josh R.
Giftcards.com
Easy to use
Easy to use, Easy to purchase, Great and fun way to give a gift to a family member when you live far away from each other.
April 20, 2026
Unprompted review
Reply from GiftCards.com
Dear Faith,
Thank you for your wonderful feedback! We’re so glad to hear you found the experience easy from start to finish and that our gift cards made it simple and fun to send a meaningful gift to a family member, even from far away. Making gifting convenient and enjoyable is exactly what we aim for, and we truly appreciate you taking the time to share your experience.
Warm regards,
Josh R.
Giftcards.com
Unusable
Every time I try to buy a gift card you cancel the order. Fraud protection is great except when it prevents me from actually using your website. The suggestion to buy physical cards defeats the purpose of having an online giftcards website.
April 20, 2026
Unprompted review
Reply from GiftCards.com
Dear John,
We’re sorry to hear about your experience and understand how frustrating it is when orders are repeatedly canceled, especially when you’re trying to use our website as intended. While our fraud protection measures are designed to keep customers safe, we recognize that they can occasionally interfere with legitimate purchases, and we regret the inconvenience this caused. We appreciate you sharing your feedback about the suggestion to purchase physical cards, and we’d like the opportunity to review your situation more closely. Please check your email for a message from noreply.notifications@trustpilot.com and follow the instructions provided so we can securely gather your information and further assist.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/23/2026:**
Hello John, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcards.com
Worst online experience ever
Worst online experience ever. spend 3 hours on trying to purchase a $100 gift card with a credit card (2 different cards declined ) , paypal - also declined . their emails are super slow. I'm done with them.
April 20, 2026
Unprompted review
Reply from GiftCards.com
Dear Max,
We’re very sorry to hear about your experience and understand how frustrating it must have been to spend so much time trying to complete a purchase, only to have multiple payment methods declined and experience delays in email communication. This is not the experience we want for our customers, and we sincerely regret the inconvenience and dissatisfaction this caused. We’d appreciate the opportunity to review what happened and see how we may assist further. Please check your email for a message from noreply.notifications@trustpilot.com and follow the instructions provided so we can securely gather your details and look into this matter.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/22/2026:**
Hello Max, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcards.com
The fact he the experience is user…
The fact he the experience is user friendly and has great customer service
April 20, 2026
Unprompted review
Reply from GiftCards.com
Dear Nancy,
Thank you so much for your 5‑star review. We’re delighted to hear that you found our website user‑friendly and had a great experience with our customer service team. Creating a smooth, supportive experience for our customers is always our goal, and your kind feedback truly means a lot to us. We appreciate you choosing GiftCards.com and taking the time to share your experience.
Warm regards,
Josh R.
Giftcards.com
Lots of options
Lots of options, wish I could apply 2 gift cards.com gift cards per order but other than that easy to use
April 19, 2026
Unprompted review
Reply from GiftCards.com
Dear Joliec,
Thank you for sharing your feedback with us. We’re happy to hear that you found GiftCards.com easy to use and enjoyed the wide variety of options available. We also appreciate you taking the time to note your suggestion about applying more than one GiftCards.com gift card per order, as feedback like this helps us better understand what matters most to our customers. We’re glad you had a positive experience overall and thank you for choosing us.
Warm regards,
Josh R.
Giftcards.com
Fast & easy thanks
April 17, 2026
Unprompted review
Reply from GiftCards.com
Hi Fragou,
Thank you so much for the 5-star review. We are happy to hear you found your experience fast and easy, as that is exactly what we aim for. We truly appreciate you taking the time to share your feedback and choosing Giftcards.com. We look forward to serving you again whenever you need a gift card.
Regards,
Maurice V.
Giftcards.com
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