This is an excellent way to shop for gift cards or prepay virtual cards. "The Great Wall of Gift Cards" in any major retailer can be so overwhelming to browse. Then there's all cards for brands, bus... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was really easy to navigate the website and to find exactly what you are looking for. It's super convenient for fast and easy gifting and I like how there are multiple payment options you can choos... See more
Company replied
Gift card buying process is always quick and easy. Selections are great and you can even add a video and written greeting. My go to place for buying VISA gift cards online bc they can now be added to... See more
Company replied
Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of... See more
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Company details
Information provided by various external sources
GiftCards.com is the world’s oldest gift cards site. We sell personalized Visa gift cards with matching greeting cards, discounted merchant gift cards, emailable Virtual gift cards, group gifting, and more.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.3
Average
16K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast & easy thanks
April 17, 2026
Unprompted review
Reply from GiftCards.com
Hi Fragou,
Thank you so much for the 5-star review. We are happy to hear you found your experience fast and easy, as that is exactly what we aim for. We truly appreciate you taking the time to share your feedback and choosing Giftcards.com. We look forward to serving you again whenever you need a gift card.
Regards,
Maurice V.
Giftcards.com
GIFTCARDS.COM IS SO EASY TO USE
GIFTCARDS.COM IS SO EASY TO USE. THEY HAVE A WONDERFUL STAFF WHO ARE ALWAYS SO KIND.
April 16, 2026
Unprompted review
Reply from GiftCards.com
Hi there,
Thank you so much for your wonderful five star review. We are thrilled to hear that you found Giftcards.com easy to use and that our team made a positive impression with their kindness and support. Your feedback truly means a lot to us and we will be sure to share your kind words with our staff. We appreciate you taking the time to share your experience and we look forward to serving you again soon.
Regards,
Maurice V.
Giftcards.com
Very confusing trying to add edit…
Very confusing trying to add edit recipient Kept adding my sender info
Hopefully it goes where intended
April 17, 2026
Unprompted review
Reply from GiftCards.com
Hi John,
We are sorry to hear about the confusion while adding or editing the recipient information and understand how frustrating that experience can be. We would like to review this further and make sure everything is set up correctly so your gift reaches the intended recipient. Please check your email inbox for a message from noreply.notifications@trustpilot.com and reply directly to it with your details so our team can securely locate your order and assist you further.
Regards,
Maurice V.
Giftcards.com
Super easy to order and redeem gift…
Super easy to order and redeem gift cards. Plus with Rakuten I get money back. Its a win for me .
April 17, 2026
Unprompted review
Reply from GiftCards.com
Hi Celine,
Thank you so much for the 5 star review. We are thrilled to hear that you found the ordering and redemption process super easy and that earning cash back through Rakuten made it an even better experience. That is exactly what we strive for. We truly appreciate you taking the time to share your feedback and look forward to helping you again whenever you need gift cards.
Regards,
Maurice V.
Giftcards.com
Once approved by this site
Once approved by this site, the process of ordering is very easy. There is a vast of cards to choose from.
April 16, 2026
Unprompted review
Reply from GiftCards.com
Hi Sue,
Thank you so much for the 5-star review and for sharing your experience with us. We are glad to hear that once approved, you found the ordering process easy and enjoyed the wide variety of gift cards available. We truly appreciate your feedback.
Regards,
Maurice V.
Giftcards.com
False advertising - Did not receive 8% bonus after purchasing £120
Edit: 24/4/26 - issue resolved. There was a short‑term technical issue and have sent me the bonus today.
I have tried contacting you but I still haven't received a reply.
On 14th April 2026, I saw on your website that you were giving 8% bonus top up if spend over £100 on One4All digital gift card (you have now changed the terms to spend £120).
I added £120 one4all to the order and 'SPRING' promo code and it said 'successfully added free items with promo code'. Once paid, I received the £120 gift card but the 8% gift card is nowhere to be seen. I have checked spam etc.
This is clearly false advertising and if not resolved I will have to report to the financial ombudsman as this is misleading customers to purchase gift cards due to the bonus and then not provide it.
I have a video to prove 'SPRING' code was activated.
April 14, 2026
Unprompted review
Reply from GiftCards.com
Hi Alan,
Thank you for bringing this to our attention and we are sorry for the frustration this has caused. We understand your concern regarding the promotion and the expected bonus gift card not being received after your purchase. We would like to review this for you, but we need to securely gather additional order details first. Please check your inbox and spam folder for an email from noreply.notifications@trustpilot.com and reply directly to that message so we can access your information and investigate further. Once we receive your details, our team will be happy to assist.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/17/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
it sent the gift card to me
it sent the gift card to me! Even though i repeatedly (5 times) changed the send to & recipients email to the person i am sending it to & saved that info each time!!
no place to review before payment confirmation.
April 15, 2026
Unprompted review
Reply from GiftCards.com
Hello Jennifer,
We are sorry for the frustration this situation caused. We understand your concern that the gift card was sent to your own email despite multiple attempts to update and save the recipient’s email, and that there was no clear review step before completing payment. We want to look into this further and help resolve it. Please check your inbox for a message from noreply.notifications@trustpilot.com and reply directly to it so we can securely gather your order details and assist you as soon as possible.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/16/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
Reply from GiftCards.com
Hi Erica,
Thank you so much for the 5-star review. We are thrilled to hear that you found our gifting experience super easy and that our gift cards make such a great idea for anyone. Your kind feedback truly means a lot to us, and we appreciate you choosing Giftcards.com. We look forward to helping you again whenever you need the perfect gift.
Regards,
Maurice V.
Giftcards.com
I would give you 0 stars
I would give you 0 stars. Twice I had to change the recipient name where your system kept switching it to my information.. I changed it to correct person thought if I hit submit it would keep the correct information and go to the correct person the card was intended but your system changed the information back to my information and I sent myself a happy birthday gift card .. what would I send myself a gift card and pay $7.00 to do it.. this was a horrible transaction and I will never use your rip off service again
April 15, 2026
Unprompted review
Reply from GiftCards.com
Hi Brian,
Thank you for taking the time to share your experience. We are very sorry for the frustration caused by the recipient name repeatedly reverting to your information, which resulted in the gift card being sent to yourself instead of the intended recipient, as well as the associated fee. This is certainly not the experience we want for our customers. To protect your privacy and gather the details needed to review what happened and assist you further, please check your email from noreply.notifications@trustpilot.com and reply with the requested information so our team can follow up directly.
Regards,
Maurice V.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/16/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcards.com
awesome to have this service easy and…
awesome to have this service easy and fast secure to send gift cards , I absolutely love it , will do this more times , SM
April 14, 2026
Unprompted review
Reply from GiftCards.com
Dear Miguel,
Thank you so much for your wonderful review! We’re thrilled to know you love how easy, fast, and secure it is to send gift cards through our service. Feedback like yours motivates us to keep delivering a seamless gifting experience, and we’re so glad to hear you plan to use Giftcards.com again.
Warm regards,
Josh R.
Giftcards.com
Giftcards com
Giftcards. Com made so fast and easy to checkout, thanks giftcards. Com
April 15, 2026
Unprompted review
Reply from GiftCards.com
Dear Hector,
We really appreciate your kind feedback! It’s great to hear that you found our checkout process fast and easy, as making gifting simple and convenient is always a top priority for us. Thank you for choosing Giftcards.com, and we’re happy to have been part of a smooth experience for you.
Warm regards,
Josh R.
Giftcards.com
Spent over 30 minutes - FAIL!!!
Spent over 30 minutes, with various credit cards incl Paypal, trying to buy a gift card....every single order cancelled. And it's not by my bank/Amex/Paypal. All of those cards are being used validly online elsewhere.....Terrible site - you need to sack whoever created your security algorithm as it is turning customers away. I went ahead and purchased elsewhere - gift is on its way....
Update: - GC.com contacted me for more info (asking me to email them personal info - which is insecure). After a while I got a case closed notification......what a complete and utter clusterf**k of a company/vendor!!
April 15, 2026
Unprompted review
Reply from GiftCards.com
Dear Alec,
We’re very sorry for the frustration you experienced while trying to complete your gift card purchase and understand how discouraging it must have been after multiple attempts with different payment methods. While our security systems are designed to protect customers from unauthorized activity, we recognize that they can sometimes impact legitimate transactions, and we regret that this prevented you from placing your order. We’d appreciate the opportunity to review what happened and see how we can help, but we’ll need a bit more information to do so securely. Please check your inbox (and spam/junk folder) for a message from noreply.notifications@trustpilot.com and reply to it with your contact details so our team can follow up directly.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/16/2026:**
Hello Alec, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcards.com
Regularly get giftcards from here
Regularly get giftcards from here. They are fast and secure.
April 14, 2026
Unprompted review
Reply from GiftCards.com
Dear Chris,
Thank you for being a loyal customer and for taking the time to share your experience with us. We’re glad to hear you regularly choose Giftcards.com and that you find our service fast and secure—that’s exactly what we strive to provide every time. Your continued trust means a lot to us, and we truly appreciate your support.
Warm regards,
Josh R.
Giftcards.com
NEW to gift card process.
I've never ordered a VISA gift card before.
The person helping me was most patient and very helpful.
I'm going back online now to order three more gift cards for my grandchildren.
April 14, 2026
Unprompted review
Reply from GiftCards.com
Hi Bonni,
Thank you so much for your wonderful 5-star review. We are delighted to hear that our team member was patient and helpful during your first VISA gift card purchase, and it means a lot to know you felt supported throughout the process. It is great to hear you are planning to order additional gift cards for your grandchildren, and we truly appreciate you choosing Giftcards.com. We look forward to assisting you again and making every experience just as positive.
Regards,
Maurice V.
Giftcards.com
Thanks for the help
April 14, 2026
Unprompted review
Reply from GiftCards.com
Hello Amber,
Thank you for taking the time to leave us a 5-star review. We are glad to hear our team was able to help and we truly appreciate your kind feedback. Your support means a lot to us, and we look forward to assisting you again anytime you need help in the future.
Regards,
Maurice V.
Giftcards.com
Have many options for stores i frequent…
Have many options for stores i frequent & my recipients shop at as well !
April 14, 2026
Unprompted review
Reply from GiftCards.com
Dear Jazmin,
Thank you for sharing your experience with us. We’re glad you enjoyed the wide selection of store options and found choices that work well for both you and your recipients. We appreciate your feedback and are grateful you chose Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Reply from GiftCards.com
Hello,
Thank you for your kind words and your continued trust in our site. We’re happy to hear that you consistently find Giftcards.com easy and safe to use. Your feedback is appreciated, and we’re always working to make the experience even better.
Warm regards,
Josh R.
Giftcards.com
Reply from GiftCards.com
Dear Michael,
We truly appreciate your review and recommendation. It’s great to know you found the experience simple, straightforward, and beginner‑friendly, as creating an intuitive and accessible platform is one of our key goals. Thank you for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Reply from GiftCards.com
Dear Logan,
Thank you for your positive feedback! We’re glad to hear you found our site easy to use and that everything, including fees, was clearly outlined. Transparency and simplicity are very important to us, and we appreciate you taking the time to share your experience.
Warm regards,
Josh R.
Giftcards.com
The fact it was super easy 2 use!!!
The fact it was super easy 2 use!!!
April 13, 2026
Unprompted review
Reply from GiftCards.com
Hello,
Thank you for your kind review! We’re happy to know you found the site super easy to use. Creating a smooth and user‑friendly experience is something we constantly work toward, and we appreciate you sharing your feedback with us.
Warm regards,
Josh R.
Giftcards.com
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