This is an excellent way to shop for gift cards or prepay virtual cards. "The Great Wall of Gift Cards" in any major retailer can be so overwhelming to browse. Then there's all cards for brands, bus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was really easy to navigate the website and to find exactly what you are looking for. It's super convenient for fast and easy gifting and I like how there are multiple payment options you can choos... See more
Company replied
Gift card buying process is always quick and easy. Selections are great and you can even add a video and written greeting. My go to place for buying VISA gift cards online bc they can now be added to... See more
Company replied
Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of... See more
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Company details
Information provided by various external sources
GiftCards.com is the world’s oldest gift cards site. We sell personalized Visa gift cards with matching greeting cards, discounted merchant gift cards, emailable Virtual gift cards, group gifting, and more.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.3
Average
16K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from GiftCards.com
Dear Logan,
Thank you for your positive feedback! We’re glad to hear you found our site easy to use and that everything, including fees, was clearly outlined. Transparency and simplicity are very important to us, and we appreciate you taking the time to share your experience.
Warm regards,
Josh R.
Giftcards.com
The fact it was super easy 2 use!!!
The fact it was super easy 2 use!!!
April 13, 2026
Unprompted review
Reply from GiftCards.com
Hello,
Thank you for your kind review! We’re happy to know you found the site super easy to use. Creating a smooth and user‑friendly experience is something we constantly work toward, and we appreciate you sharing your feedback with us.
Warm regards,
Josh R.
Giftcards.com
100 !!!!!!!
April 13, 2026
Unprompted review
Reply from GiftCards.com
Dear John,
Wow—thank you for the enthusiastic response! We truly appreciate your support and are thrilled that you had such a positive experience. Your feedback means a lot to our team, and we’re grateful you chose Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Easy transaction.
Sending the gift card was simple. I appreciate that. As long as it reaches the designated person, I will be good!
April 13, 2026
Unprompted review
Reply from GiftCards.com
Hello,
We’re glad to hear that sending the gift card was simple and straightforward for you. Convenience and reliability are key priorities for us, and we hope the gift card reaches the intended recipient without any issues. Thank you for your positive review and for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Buyer beware
I have purchased 10-15 gift cards/year for the past 10 years or so without a problem. This year, however, one of the gift cards I purchased for $250 had $25 on it when the recipient went to use it. I immediately called customer support who instead of fixing the card said I needed to start the dispute process. This was back in December. I entered the dispute which is handled by Blackhawk Network and have still not had a resolution. They are supposed to get back to you within three weeks- but having received no response, have emailed them every two weeks since with the response being someone will get back to you in 1-2 days which has never happened. I am still waiting----- Buyer beware.
4/17/2026 UPDATE from ck: although Josh below writes that I will be contacted shortly- I was contacted and essentially I have been asked to restart the dispute all over again- i.e. resubmit the dispute form that was sent by giftcards back in December within 10 days and "the process can take between 30 and 90 days". TOTALLY UNACCEPTABLE. This is just a delay tactic and hope that I go away. BUYER BEWARE
April 11, 2026
Unprompted review
Reply from GiftCards.com
Dear Cheryl,
We’re truly sorry to hear about this experience, especially after your many years of purchasing gift cards with us without issue. We understand how concerning it must have been to discover that a $250 gift card only had $25 available, as well as the frustration caused by the prolonged dispute process and lack of timely follow‑up since December. That’s certainly not the level of service we aim to provide, and we appreciate you sharing these details. We’d like the opportunity to review this further and see how we can help move things forward, but we’ll need to gather some information privately. Please check your email for a message from noreply.notifications@trustpilot.com and respond with the requested details so our team can assist you directly.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/16/2026:**
Hello Cheryl, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcards.com
Fast easy and convenient
April 13, 2026
Unprompted review
Reply from GiftCards.com
Dear Justin,
Thank you for the great feedback! We’re happy to hear you found the experience fast, easy, and convenient. Making the gift card purchase process simple and seamless is important to us, and we appreciate you taking the time to share your experience.
Warm regards,
Josh R.
Giftcards.com
Reply from GiftCards.com
Dear Frank,
We’re happy to hear you found the process simple and would choose to use our service again. Thank you for the great feedback and for trusting Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Great place buy gift cards
April 12, 2026
Unprompted review
Reply from GiftCards.com
Hello,
Thank you for the positive review. We’re glad you had a great experience purchasing gift cards with us and appreciate your support.
Warm regards,
Josh R.
Giftcards.com
Reply from GiftCards.com
Dear Alex,
Thank you for the excellent feedback. We’re happy to hear you found our service fast, reliable, and trustworthy, and we appreciate you taking the time to share your experience.
Warm regards,
Josh R.
Giftcards.com
Simple process
Simple process. I love Mommy, it's her Birthday. The credit card wasn't working for payment, I had to use a backup payment, mindfulness.
April 11, 2026
Unprompted review
Reply from GiftCards.com
Dear Lauren,
Thank you for sharing your experience with us. We’re glad the overall process was simple and that you were able to complete your purchase using a backup payment method. We truly appreciate your feedback and hope the gift was enjoyed.
Warm regards,
Josh R.
Giftcards.com
Reply from GiftCards.com
Dear Tin,
Thanks so much for the kind words. We’re happy to hear our site has been useful for getting what you enjoy, and we appreciate you choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Very straightforward and easy to use
April 11, 2026
Unprompted review
Reply from GiftCards.com
Dear Robin,
Thank you for taking the time to share your experience. We’re glad to know you found the process straightforward and easy to use, which is exactly what we aim to provide.
Warm regards,
Josh R.
Giftcards.com
My order has been canceled multiple…
My order has been canceled multiple times for no reason, and it has been a huge waste of time. Honestly, buying a gift card in-store would have been much easier. What is even stranger is that my orders were still canceled when I paid through PayPal. If my account were really unauthorized, why would PayPal approve the transaction in the first place?
April 10, 2026
Unprompted review
Reply from GiftCards.com
Hello,
We’re sorry to hear about your experience and understand how frustrating it can be to have your order repeatedly canceled, especially after taking the extra step to try a different payment method like PayPal. We recognize how confusing it feels when a transaction appears approved on one platform but is still unable to be completed, and we understand why this situation would feel like a waste of time. Our systems include additional verification measures to help protect customers, and sometimes these can result in cancellations that aren’t always obvious right away. We’d appreciate the opportunity to look into this further and review what may have caused the issue. Please check your email for a message from noreply.notifications@trustpilot.com and reply directly so we can securely gather your information and assist you further.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/16/2026:**
Hello, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Giftcards.com
Website is easy to use
Website is easy to use. I've never had a problem getting the gift card as well!!
April 10, 2026
Unprompted review
Reply from GiftCards.com
Dear Jana,
We appreciate the positive feedback. It’s great to hear you’ve consistently had a smooth experience using our website and receiving your gift cards without any issues. Thank you for your continued support.
Warm regards,
Josh R.
Giftcards.com
Reply from GiftCards.com
Hello,
Thank you for the great review. We’re happy to hear how quick and easy it was to send a gift card, and we appreciate you trusting us for your gifting needs.
Warm regards,
Josh R.
Giftcards.com
It's just good
April 10, 2026
Unprompted review
Reply from GiftCards.com
Dear Carter,
Thank you for your feedback. We’re glad you had a good experience with our service and appreciate you taking the time to share your thoughts with us.
Warm regards,
Josh R.
Giftcards.com
Easy to use Giftcard.com was very easy to work…
Giftcard.com was very easy to work with. I was also glad that I could send it to our grandson’s text.
April 10, 2026
Unprompted review
Reply from GiftCards.com
Dear Steven,
Thank you for the kind review. We’re delighted to hear you found the process easy and that sending the gift card by text worked well for you. We hope your grandson enjoyed the gift, and we appreciate you choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
It is of great help to me...
April 10, 2026
Unprompted review
Reply from GiftCards.com
Dear Beverly,
Thank you for sharing this with us. We’re glad to hear our service has been helpful to you, and we appreciate you taking a moment to leave a positive review.
Warm regards,
Josh R.
Giftcards.com
it very easy
April 9, 2026
Unprompted review
Reply from GiftCards.com
Dear Amit,
We appreciate your feedback. It’s great to hear that you found the process easy, and we’re thankful you chose Giftcards.com for your purchase.
Warm regards,
Josh R.
Giftcards.com
So far it was the easiest way to do a…
So far it was the easiest way to do a gift card for my client. THANK GOODNESS
April 9, 2026
Unprompted review
Reply from GiftCards.com
Dear Alston,
Thank you for the wonderful review. We’re glad to hear our platform made it easy to send a gift card to your client and removed any stress from the process. It’s great to know we could help simplify things for you.
Warm regards,
Josh R.
Giftcards.com
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