This is an excellent way to shop for gift cards or prepay virtual cards. "The Great Wall of Gift Cards" in any major retailer can be so overwhelming to browse. Then there's all cards for brands, bus... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was really easy to navigate the website and to find exactly what you are looking for. It's super convenient for fast and easy gifting and I like how there are multiple payment options you can choos... See more
Company replied
Gift card buying process is always quick and easy. Selections are great and you can even add a video and written greeting. My go to place for buying VISA gift cards online bc they can now be added to... See more
Company replied
Quick registration, which was optional, so if you would prefer to continue as a guest, you can. Different types of gift cards with subtle features that can make a big difference. Never knew certain of... See more
Company replied
Company details
Information provided by various external sources
GiftCards.com is the world’s oldest gift cards site. We sell personalized Visa gift cards with matching greeting cards, discounted merchant gift cards, emailable Virtual gift cards, group gifting, and more.
Contact info
6220 Stoneridge Mall Rd, 94588, Pleasanton, United States
- 8779443822
- customerservice@bhnetwork.com
- www.giftcards.com
3.3
Average
16K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order has been canceled multiple…
My order has been canceled multiple times for no reason, and it has been a huge waste of time. Honestly, buying a gift card in-store would have been much easier. What is even stranger is that my orders were still canceled when I paid through PayPal. If my account were really unauthorized, why would PayPal approve the transaction in the first place?
April 10, 2026
Unprompted review
Reply from GiftCards.com
Hello,
We’re sorry to hear about your experience and understand how frustrating it can be to have your order repeatedly canceled, especially after taking the extra step to try a different payment method like PayPal. We recognize how confusing it feels when a transaction appears approved on one platform but is still unable to be completed, and we understand why this situation would feel like a waste of time. Our systems include additional verification measures to help protect customers, and sometimes these can result in cancellations that aren’t always obvious right away. We’d appreciate the opportunity to look into this further and review what may have caused the issue. Please check your email for a message from noreply.notifications@trustpilot.com and reply directly so we can securely gather your information and assist you further.
Warm regards,
Josh R.
Giftcards.com
**UPDATE FROM GIFTCARDS.COM 04/16/2026:**
Hello, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Giftcards.com
Website is easy to use
Website is easy to use. I've never had a problem getting the gift card as well!!
April 10, 2026
Unprompted review
Reply from GiftCards.com
Dear Jana,
We appreciate the positive feedback. It’s great to hear you’ve consistently had a smooth experience using our website and receiving your gift cards without any issues. Thank you for your continued support.
Warm regards,
Josh R.
Giftcards.com
Reply from GiftCards.com
Hello,
Thank you for the great review. We’re happy to hear how quick and easy it was to send a gift card, and we appreciate you trusting us for your gifting needs.
Warm regards,
Josh R.
Giftcards.com
It's just good
April 10, 2026
Unprompted review
Reply from GiftCards.com
Dear Carter,
Thank you for your feedback. We’re glad you had a good experience with our service and appreciate you taking the time to share your thoughts with us.
Warm regards,
Josh R.
Giftcards.com
Easy to use Giftcard.com was very easy to work…
Giftcard.com was very easy to work with. I was also glad that I could send it to our grandson’s text.
April 10, 2026
Unprompted review
Reply from GiftCards.com
Dear Steven,
Thank you for the kind review. We’re delighted to hear you found the process easy and that sending the gift card by text worked well for you. We hope your grandson enjoyed the gift, and we appreciate you choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
It is of great help to me...
April 10, 2026
Unprompted review
Reply from GiftCards.com
Dear Beverly,
Thank you for sharing this with us. We’re glad to hear our service has been helpful to you, and we appreciate you taking a moment to leave a positive review.
Warm regards,
Josh R.
Giftcards.com
it very easy
April 9, 2026
Unprompted review
Reply from GiftCards.com
Dear Amit,
We appreciate your feedback. It’s great to hear that you found the process easy, and we’re thankful you chose Giftcards.com for your purchase.
Warm regards,
Josh R.
Giftcards.com
So far it was the easiest way to do a…
So far it was the easiest way to do a gift card for my client. THANK GOODNESS
April 9, 2026
Unprompted review
Reply from GiftCards.com
Dear Alston,
Thank you for the wonderful review. We’re glad to hear our platform made it easy to send a gift card to your client and removed any stress from the process. It’s great to know we could help simplify things for you.
Warm regards,
Josh R.
Giftcards.com
Very fast and user friendly
April 9, 2026
Unprompted review
Reply from GiftCards.com
Dear Jamie,
Thank you for the great feedback. We’re happy to hear you found the experience both fast and user‑friendly, as making gift card purchases quick and simple is always our goal. We appreciate you taking the time to share your experience.
Warm regards,
Josh R.
Giftcards.com
Easy to use and understand
Easy to use and understand. Great experience
April 8, 2026
Unprompted review
Reply from GiftCards.com
Dear Avelyino,
Thank you for sharing your experience with us. We’re happy to hear that you found our site easy to use and understand, and that you had a great overall experience. Your positive feedback is truly appreciated and encourages us to keep delivering a smooth and simple gifting experience.
Warm regards,
Josh R.
Giftcards.com
Easy peasy
Easy peasy to buy a quick gift card for a birthday....easy to shop, easy to pay and immediate delivery! I'll be back!
April 8, 2026
Unprompted review
Reply from GiftCards.com
Dear Colnana,
We love hearing how easy and convenient your experience was, especially when you needed a gift card quickly for a birthday. From shopping to payment to immediate delivery, we’re glad everything went smoothly for you. Thank you for your feedback—we look forward to welcoming you back again soon!
Warm regards,
Josh R.
Giftcards.com
Gift card buying process is always…
Gift card buying process is always quick and easy. Selections are great and you can even add a video and written greeting. My go to place for buying VISA gift cards online bc they can now be added to your Google or Apple wallet.
April 8, 2026
Unprompted review
Reply from GiftCards.com
Hello,
We’re thrilled to hear that you consistently find our gift card purchasing process quick and easy, and that you enjoy the variety of selections and personalization options like video and written greetings. It’s great to know we’re your go‑to destination for purchasing VISA gift cards online, especially with the added convenience of using them in your Google or Apple wallet. Thank you for your continued trust and support.
Warm regards,
Josh R.
Giftcards.com
good nice amazing
April 8, 2026
Unprompted review
Reply from GiftCards.com
Hello,
Thank you so much for the kind words! We’re happy to know you had a great experience, and we truly appreciate you taking a moment to share your feedback. Your support means a lot to us.
Warm regards,
Josh R.
Giftcards.com
The process was supper easy to get gift…
The process was supper easy to get gift cards for referrals for my business.
April 8, 2026
Unprompted review
Reply from GiftCards.com
Dear Holly,
We’re so glad to hear that the process was super easy and that our gift cards worked well for your business referrals. Making rewarding others simple and seamless is very important to us, and we’re happy to know we could support your needs. Thank you for choosing Giftcards.com and for sharing your positive experience.
Warm regards,
Josh R.
Giftcards.com
Easy quick and painless
April 7, 2026
Unprompted review
Reply from GiftCards.com
Dear Bob,
Thank you so much for the great review! We’re glad your experience was easy, quick, and painless—from start to finish. Making things simple and convenient for our customers is always our goal, and we really appreciate you sharing your experience with Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Reply from GiftCards.com
Hello,
Thank you for your 5‑star review! We’re happy to hear that your experience was smooth and seamless, as that’s exactly what we strive to deliver for our customers. We truly appreciate you taking the time to share your positive feedback and for choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
Easy interface
April 7, 2026
Unprompted review
Reply from GiftCards.com
Dear Sean,
Thank you for your feedback! We’re happy to know you found our interface easy to use. Providing a clean and simple experience is very important to us, and we appreciate you choosing Giftcards.com.
Warm regards,
Josh R.
Giftcards.com
It was easy to find and simple to buy
It was easy to find and simple to buy! This company has an amazing website and saves me a trip to the store. I will be using them more often!
April 7, 2026
Unprompted review
Reply from GiftCards.com
Dear Michael,
Thank you for taking the time to share this! We’re thrilled to hear that you found our website easy to use and convenient, and that it helped save you a trip to the store. We’re grateful for your continued support and look forward to serving you again.
Warm regards,
Josh R.
Giftcards.com
Many options to choose-Kudos!!
Many options to choose, including the themes on special occasions. Thrilled the experience while shopping. Kudos!!
April 7, 2026
Unprompted review
Reply from GiftCards.com
Hello,
Thank you for the wonderful review! We’re pleased that you enjoyed the wide variety of options and special‑occasion themes available, and that your shopping experience felt exciting and rewarding. We truly appreciate your kind words and enthusiasm.
Warm regards,
Josh R.
Giftcards.com
Buying is easy and fast however…
Buying is easy and fast however sometimes the purchase fails and I have no idea why.
April 7, 2026
Unprompted review
Reply from GiftCards.com
Dear Mike,
Thank you for sharing your experience with us. We’re glad to hear that you find buying gift cards easy and fast, and we also acknowledge your concern regarding occasional purchase failures. Your feedback is appreciated and helps us continue working to improve the overall checkout experience.
Warm regards,
Josh R.
Giftcards.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.