Giftnix Reviews 

196
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

They had me take a photo of my ID with my order number, item and i ordered and government id and then canceled my order. I believe they are stealing people identify online! Do not trust them

Rated 5 out of 5 stars

I've used Giftnix either 3 or 4 times for the immediacy of gift cards that can be used nearly instantly. The first order I actually completed all parts of the confirmation process and had my gift card... See more

Rated 5 out of 5 stars

I am registered with the UK iTunes stores, but currently working in Jamaica. It was a great relief being able to obtain UK iTunes vouchers online and to still continue staying with the UK Store. Quick... See more

Rated 5 out of 5 stars

I purchased 2 ITunes gift cards for the first time and received my code to redeem in less then 1 minute. I will be purchasing in this way from now on because I found myself overdrafting on my card and... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

We provide the best eGift experience for buying and sending gift cards to friends & family. Our digital email delivery system makes gifting fast & easy.


Contact info

3.7

Average

TrustScore 3.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(196)

5 reviews in the last 12 months

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Rated 2 out of 5 stars

Horrible customer service

Horrible customer service, also clearly manipulating these reviews, notice how all the "people" who are giving it 5 stars all have only a single review in their history.....hmmmm

June 7, 2017
Giftnix logo

Reply from Giftnix

Hello Ben,

All of our reviews are legitimate and real reviews from people like you! We are very sorry to hear you had a bad experience. Can you please contact us at support@giftnix.com so we can assist you?

Sincerely,
Giftnix

Rated 5 out of 5 stars

Excellent Experience

I bought two sets of gift cards for people in two separate cities. Easy to buy easy to send. Great experience, made choosing a gift card so much easier and sending them fast. Best idea I've seen in a long time!

September 27, 2016
Unprompted review
Rated 5 out of 5 stars

Fast customer service!

I've used Giftnix for a variety of different cards to give as gifts. All of my orders have been e-mailed within 5 minutes or less, even at late hours of the night. Their verification process is super easy and makes me feel safe shopping with them. I will continue buying cards from them as long as their awesome service continues!

August 3, 2016
Unprompted review
Rated 5 out of 5 stars

Lovely customer service, helped all the way thru

Was a little sceptical at first given some of the reviews I saw on here after I'd purchased, however the support staff were absolutely lovely while helping me through my verifications and my card was delivered within a minute of providing the requested information and redeemed without an issue right after. Was amazingly fast - definitely somewhere I will be purchasing with again. Thanks so much, Giftnix - you've earnt my trust.

August 3, 2016
Unprompted review
Rated 1 out of 5 stars

Never use this company!

If I could give this company zero stars I would. I ordered a $50 Gamestop gift card for my grandson's birthday and received an email saying it was delivered however my daughter in law never received it in her email. When I emailed giftnix they sent me a code and a pin number and when my daughter in law took my grandson to Gamestop to choose his gift there was only $7.00 on the gift card. I emailed giftnix and now I have to send my daughter in law back down there to try to get some sort of printout that shows the card only had $7.00 on it. A week later and my grandson still has no birthday gift.

8/2/16 UPDATE

I have emailed back and forth several times with Giftnix customer support so it's very interesting they say they find no record of the problem. They have requested proof of the card balances however since I didn't purchase the gift card directly from Gamestop they are unable to give me any printouts showing the balances and where the card was used. This is very convenient for giftnix for obvious reasons. I forwarded the letter from Gamestop to Giftnix with a request to let me know if there is any way they can assist me but have received no reply. Buy your gift card directly from the source NOT GIFTNIX! You will have no recourse and lose your money should something go wrong.

Update #2

There has been absolutely no communication from giftnix since my last update nor was any such "proof" given to me. Giftnix is replying to my unfavorable review with untruthful information. The reason I know there is no such proof is because I AM telling the truth. I have nothing to lose anymore, I've already lost my $50 but what I have to gain is possibly helping some other unsuspecting consumer to avoid the pit that I fell into when I used Giftnix.

Update #3

After hearing about this dilemma, Gamestop NOT Giftnix issued a gift card to my grandson. A big thank you to Gamestop for going above and beyond in their customer service department. I can't stress enough, go directly to the source for your gift card especially for Gamestop, they have a customer service department that truly cares about their customers.

July 31, 2016
Giftnix logo

Reply from Giftnix

Diana,

We do not show emails from you about this. We will be more than happy to look into this for you and assist you. Please email us at support@giftnix.com so we can quickly assist you and investigate this for you. We get these cards directly from the source so we find this extremely hard to believe that the card did not have the correct amount on it. We did investigate this issue for you and we clearly proved it to you that the card was a $50 gift card and not a $7 card as you incorrectly claim. This proof was emailed to you earlier and you never responded after it clearly shows the card is a $50 gift card.

Sincerely,
Giftnix

Rated 5 out of 5 stars

Giftnix - Nothing but good experiences

I've used Giftnix either 3 or 4 times for the immediacy of gift cards that can be used nearly instantly. The first order I actually completed all parts of the confirmation process and had my gift card within 30 minutes. My next orders, after already being verified, all arrived within 5 minutes or less. I find Giftnix to be great for last minute gifts and hope to see more diverse retailers added in the future.

May 8, 2016
Unprompted review
Rated 5 out of 5 stars

WoW Time Card (60 day) A+ :)

They were the best price in WoW Time Cards so I hesitantly gave them a try. The transaction process has extra security protocols to help stop identity theft. After a couple security checks I got the card within 30-45 mins. It worked great and everything is peachy. Thanks for the great deal!

May 6, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome service!

Best experience buying cards online. Verification was super easy, and I got my card in a few minutes! Will definitely come back for more.

May 6, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service and Quick Delivery!

Love this site. Found it recently for a last minute birthday gift, and now I can't get enough of it! Safe and trustworthy, and great customer support when I needed help.

Will definitely be suggesting to friends! Thanks again for everything!

May 5, 2016
Unprompted review
Rated 3 out of 5 stars

Too much info requested!

Their service was fine but, their verification for their services went too far!
Wanted pic and personal phone while I was paying with Paypal! A simple transaction became complicated and I didn't want to be bothered with the account verification process! Ignore that part of it and the rest went well!

May 2, 2016
Rated 5 out of 5 stars

Too easy!

This is now my new favorite site for gift cards! Got my card in less than 5 minutes and is by far the best prices around! Highly Recommended!

February 29, 2016
Unprompted review
Rated 5 out of 5 stars

Amazingly quick, great service

The prices are amazing compared to others I've found online, they also are very quick and thorough with getting your order out to you. The security might seem a bit strange but I've seen it starting all around the web, so it's nothing super stressful and the service team were great. Really fast way to get good quality cards for the right price!

February 6, 2016
Unprompted review
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