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GiftRound Reviews 373

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use for setting up and managing collections, highlighting the straightforward process for contributions and message sharing. Many appreciate the excellent customer service, noting quick, helpful, and human responses to their inquiries. The product itself, including the variety of gift options and the ability to personalize messages, is also highly valued. However, some people were dissatisfied with certain aspects, such as occasional difficulties with donations or printing vouchers. A few users also mentioned issues with the new platform, like the inability to split funds for multiple gifts or the lack of diverse font options for messages.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding the platform easy to set up,... See more

Product

Consumers find the product to be positive, highlighting its ease of use for setting up collections and... See more

Website

People report positive experiences with the website, highlighting its ease of use and navigation. Reviewers... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's helpfulness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting prompt replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Setting up the GiftRound was so quick and easy. With people in the office at different times and hybrid working the days of passing a card and collection around the office are long gone, so this is... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy and efficient

It was very easy to set up the gift round for a friend's big birthday and the contributors also said it great to be able to leave a personal message and even nicer a photo.
Customer service was also quick and efficient in resolving an issue when I needed to purchase the flexi card on completion of the collection.
I will be using again.

January 17, 2026
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Reply from GiftRound

Thanks you for taking the time to leave a review. I'm glad you found our GiftRound service easy to use. We look forward to seeing you again soon.

Craig
GiftRound

Rated 5 out of 5 stars

Really easy to use

Really easy to use, super quick to convert the pot into e-vouchers and you can split it too. Lots of good known Highstreet brands you can spend your voucher on, and receivers can also split the voucher over more than one brand if they want. Super flexible and no fees. Total win!

January 10, 2026
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Reply from GiftRound

Thank you so much for the amazing review! I’m so glad you found GiftRound quick and easy to use and we love that you highlighted one of our favourite FlexCard features: recipients can split their balance across brands in whatever amounts they need, which gives them so much spending flexibility.

Fully free from start to finish (with no sneaky fees or tips!) is exactly how we believe group collections should work, so I’m really pleased our no-fees approach felt like a total win for you too 💙

Claire
GiftRound

Rated 5 out of 5 stars

I would use this again

I would use this again, other people in my office also commeted on how much better it was than just sharing band details and transferrring money and no charge means you are not eating into your collections like other services.

January 3, 2026
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Reply from GiftRound

It is our aim to make GiftRound easy to use whilst ensuring there are no fees so that 100% of contributions go to the gift. It's great to hear that we are making that happen. Thank you for leaving your review.

Craig
GiftRound

Rated 5 out of 5 stars

Easy to use and contribute

Easy to use and contribute. Great way of collecting for someone and lots of options for them to spend it

December 11, 2025
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Reply from GiftRound

Thanks so much for your review! I’m really glad you found GiftRound easy to use and contribute to and that you liked the range of options available for spending.
It’s great to hear it worked well for you and we hope to see you again at GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

easy to use

easy to use, plenty of choice

January 7, 2026
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Reply from GiftRound

Thanks so much for your review! We’re glad you found GiftRound easy to use with plenty of choice about spending a FlexCard.
We hope to see you at GiftRound again soon.

Claire
GiftRound

Rated 5 out of 5 stars

The new website is very easy to…

The new website is very easy to navigate.
Staff are happier to contribute knowing there are no fees.
A few more downloadable cards would be great

January 4, 2026
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Reply from GiftRound

Thanks so much for the five-star review! I’m really pleased to hear you’re finding the new website easy to navigate and that the no-fee approach is making it easier for everyone to contribute, that's great news!

We’ve got adding new downloadable card images on our to-do list already and we’ll get those added as quickly as we can for you. Thanks for the helpful suggestion it’s always appreciated we hear what our customers would like to see added to GiftRound!

Claire
GiftRound

Rated 5 out of 5 stars

Super easy to set up

Super easy to set up, and easy for others to contribute.

January 3, 2026
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Reply from GiftRound

Thanks so much for your review! I’m really glad to hear you found GiftRound easy to set up and simple for everyone to contribute that’s exactly what we aim for.
Thanks for using GiftRound and taking the time to review us.

Claire
GiftRound

Rated 5 out of 5 stars

Effortless to use and easy to…

Effortless to use and easy to understand.

January 6, 2026
Unprompted review
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Reply from GiftRound

Thank you so much for the lovely review! Feedback like this really makes our whole team smile because making our customers’ lives easier is exactly what we aim for every day 💙

Thank you for taking the time to review GiftRound and help others discover group collections that are easy and fully fee-free.

Claire
GiftRound

Rated 5 out of 5 stars

Always easy to use and if I’ve ever had…

Always easy to use and if I’ve ever had a problem in the past the customer support is excellent

January 3, 2026
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Reply from GiftRound

Thank you so much for generous review!
We always hope everything runs so smoothly that you never need to contact us but if you do, we love providing friendly, human support that gets things sorted quickly, so it’s wonderful to hear that’s been your experience, thank you.
We hope to see you at GiftRound again soon.

Claire
GiftRound

Rated 5 out of 5 stars

Simple and stress-free e-card and gifting

So simple to set up with a variety of great ways to spend and send the gift.

January 3, 2026
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Reply from GiftRound

Thank you so much for the 5-star review! I’m really glad GiftRound felt simple and stress-free, keeping group collections completely fee-free and easy from start to finish is exactly how we love to do things.
It’s great to hear the choice of ways to send and spend the gift worked well for you 💙

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use!!!

January 3, 2026
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Reply from GiftRound

Thank you so much for the 5 stars!
Those three little words “Easy to use” honestly make our whole team smile because every day we work hard to make sure GiftRound is the easiest group collection service out there, helping people come together to celebrate and show they care and always without any fees or tips 💙

Claire
GiftRound

Rated 4 out of 5 stars

Great service facility

Been using for a while and always find it easy to use with a great array of retailers available. Disappointed with the removal of the card though.

December 19, 2025
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Reply from GiftRound

Thank you so much for your lovely review, I’m really glad you found GiftRound easy to use.

We know some people miss physical cards, but moving away from posted items helps us keep GiftRound 100% fee-free and removes the stress of cards going missing in the post. To keep things feeling special, we created the GiftRound PDF gift voucher and free group card, a beautifully designed, downloadable keepsake you can print or share instantly.

Thanks again for your feedback and we hope to see you at GiftRound again soon.

Claire
GiftRound

Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward. Good choice of gift vouchers.

January 3, 2026
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Reply from GiftRound

Thank you so much for the 5-star review! I’m really glad you found GiftRound simple and straightforward and that the choice of gift vouchers worked well for you. We really appreciate you reviewing us 💙

Claire
GiftRound

Rated 5 out of 5 stars

Super useful

Super easy to collect gift contributions, and what's more, all the money goes to a gift recipient!

December 15, 2025
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Reply from GiftRound

Thank you so much for the lovely review!
Keeping GiftRound free, with no fees or tips at any stage of the group collection, really matters to us because we believe kindness shouldn’t come with awkward, unexpected costs. We’re so glad every penny going to the recipient made a difference for you and we hope to see you again at GiftRound 💙

Claire
GiftRound

Rated 5 out of 5 stars

Giftround was easy all round

Giftround was easy to set up and easy to send links to colleagues to donate. It was easy to arrange the gift tokens to be emailed and print out the messages from well-wishers. It was also not greedy in donations to help run the site either - actually quite an honest figure. Thank you all round and I will definitely re-use this site.

November 27, 2025
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Reply from GiftRound

Thank you so much for the 5-star review!
We’re really glad GiftRound felt easy and transparent to use.
We don’t charge fees to create or send a group collection, sneaky 'tips' or processing fees because we believe group gifting should be fair and honest, with every penny going where it’s intended - your recipient. We're delighted you appreciated what makes us different.

Thank you for using GiftRound and we’d love to help again anytime 💙

Claire
GiftRound

Rated 5 out of 5 stars

Excellent

Really easy to use and helpful to collect money through GiftRound for a departing colleague in a national team.

January 2, 2026
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Reply from GiftRound

Thank you so much for the lovely review!
We love hearing how GiftRound helps hybrid and national teams stay connected when celebrating a colleague and we’re really glad it was easy for you to use 💙

Claire
GiftRound

Rated 3 out of 5 stars

Very easy to set up the GiftRound

Very easy to set up the GiftRound. However, some users had difficulties using the site, the 'terms and conditions' tick box is hard to see so they kept getting errors when wanted to make a payment. I think a number just gave up. It would have been nice to have more font options and colours for when leaving a message.

January 1, 2026
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Reply from GiftRound

Thank you so much for taking the time to share your feedback, I’m really glad to hear GiftRound was easy for you to set up.

I’m sorry to hear some contributors had difficulties making a payment. In many cases, issues like this can be overcome by
completing payment using a personal device or network if a company firewall is blocking our payment provider. We’re always here to help and we can even give contributors a quick call if that’s easier.

Thank you as well for the suggestion on fonts and colours. We keep the styling intentionally simple so messages stay tidy and easy to read as more people contribute but we appreciate the feedback and will share with our design team.

Thanks again for using GiftRound and for helping us improve with your feedback.

Claire
GiftRound

Rated 5 out of 5 stars

Very easy, free service to use

Very easy service to use, and no charges. I was able to organise a leaving gift, download a card and the recipient had a wide choice of gift cards. Would recommend.

January 3, 2026
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Reply from GiftRound

Thank you so much for the 5 stars!
I’m really glad you found GiftRound easy to use, enjoyed the fully free experience and our service helped you organising a leaving gift with ease.
We really appreciate the recommendation 💙

Claire
GiftRound

Rated 5 out of 5 stars

Great teacher collection!

Really good way to collect for teachers. Transparent, easy to collect a lovely set of photos and messages, and easy to split the pot between teachers

January 3, 2026
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Reply from GiftRound

Thank you so much for the 5 stars!
I’m really glad GiftRound made it easy to collect money, share photos and messages and split the collected money with ease. We absolutely love seeing teachers being celebrated with thoughtful group gifts at Christmas or the end of the school year, thank you for using GiftRound to show you care!

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use website

Easy to use website

January 1, 2026
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Reply from GiftRound

Thank you so much for taking the time to review GiftRound.
I’m really glad you found the website easy to use that’s exactly what we aim for: group gifts that are simple, fully-free and joyful.
We really appreciate you reviewing GiftRound, thank you.

Claire
GiftRound

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