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GiftRound Reviews 373

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use for setting up and managing collections, highlighting the straightforward process for contributions and message sharing. Many appreciate the excellent customer service, noting quick, helpful, and human responses to their inquiries. The product itself, including the variety of gift options and the ability to personalize messages, is also highly valued. However, some people were dissatisfied with certain aspects, such as occasional difficulties with donations or printing vouchers. A few users also mentioned issues with the new platform, like the inability to split funds for multiple gifts or the lack of diverse font options for messages.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding the platform easy to set up,... See more

Product

Consumers find the product to be positive, highlighting its ease of use for setting up collections and... See more

Website

People report positive experiences with the website, highlighting its ease of use and navigation. Reviewers... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's helpfulness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting prompt replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Setting up the GiftRound was so quick and easy. With people in the office at different times and hybrid working the days of passing a card and collection around the office are long gone, so this is... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Birthday Gift

The process was very easy to follow, reminders were helpful, gift was delivered on time to the recipient and was very much appreciated.

December 24, 2025
GiftRound logo

Reply from GiftRound

Thank you for taking the time to leave your review. It sounds like GiftRound did exactly what it should. 👍

GiftRound
Craig

Rated 5 out of 5 stars

Excellent and super easy great way to…

Excellent and super easy great way to do a group gift collection! I’ve used it a few times now.

December 23, 2025
GiftRound logo

Reply from GiftRound

Thank you for using GiftRound.

We hope to see you again soon. 🫶

Craig
GiftRound

Rated 5 out of 5 stars

It takes the stress out of gifting

It is simple, easy to use, and it takes the stress out of a thoughtful gift. The website is clear and easy to navigate. One recommendation may be to increase the word count for messages.

December 19, 2025
GiftRound logo

Reply from GiftRound

Thanks for taking the time to leave a review and to pass on this little bit of feedback. 🫶

Craig
GiftRound

Rated 5 out of 5 stars

Such an easy way to collect funds…

Such an easy way to collect funds across a big group. Simple, easy and effective.

December 19, 2025
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Reply from GiftRound

Love it! Thank you for leaving this review. This is exactly what we work hard to achieve.

Craig
GiftRound

Rated 5 out of 5 stars

Excellent platform for collecting money…

Excellent platform for collecting money from a big group of people and great choice of the retailers

December 19, 2025
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Reply from GiftRound

Thank you so much for the lovely review! I’m really glad GiftRound made collecting from a big group nice and easy and it’s wonderful to hear the wide choice of retailers made the difference for you too.
Thank you,
Claire
GiftRound

Rated 5 out of 5 stars

Simple and intuitive

Simple and intuitive

December 19, 2025
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Reply from GiftRound

Thank you so much for the 5 stars! “Simple and intuitive” is exactly what we love to hear - it means GiftRound achieved exactly what we built it be.
Thank you,
Claire
GiftRound

Rated 5 out of 5 stars

Great solution

With staff working in different locations this made it easy for all staff to contribute and leave messages.
I did have trouble with the downloaded files types not opening in an application I could use on my device (company securities), but I got a work around.

December 19, 2025
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Reply from GiftRound

Thank you so much for the 5 stars! I’m really glad GiftRound made it easy for everyone to contribute and share their messages, even with your team working in different locations that’s exactly what we love to hear.

Sorry to hear your device security made the file types tricky, but great to know the workaround solved this. If you ever need help with formats in the future, just let us know we’re always here to make things as smooth as possible.

Thank you again,
Claire
GiftRound

Rated 2 out of 5 stars
GiftRound logo

Reply from GiftRound

Thank you for taking the time to leave a review. I’m glad we were able to respond to your callback request as soon as our team came online just after 09:00 and it’s great to hear that when we phoned you’d already found the 'Buy gift card' button and completed the process.

If you ever run into anything else or would like to share further feedback, we’re always here and happy to listen at support@giftround.co.uk 💛

Claire
GiftRound

Rated 5 out of 5 stars

Amazing help throughout from gift…

Amazing help throughout from gift round. Super easy to set up and organise. Thanks again, we will most certainly use gift round next year too. 🥰

December 19, 2025
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Reply from GiftRound

Thank you so much for the kind review! I’m really glad GiftRound felt easy to set up and that you felt supported throughout. We’d be absolutely delighted to help with your group collection again next year!

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use!

Easy to use!

December 17, 2025
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Reply from GiftRound

Thank you!

I'm glad you appreciated our easy to use platform. 🫶

Craig
GiftRound

Rated 5 out of 5 stars

Easy to use

Easy to use, no hidden fees

December 19, 2025
GiftRound logo

Reply from GiftRound

All gift No fees.

We guarantee that every penny contributed goes to your gift. No setup fees, no transaction fees and no sneaky tips.

Thank you for taking the time to leave your review.

Craig
GiftRound

Rated 5 out of 5 stars

Easy way to organise a class gift for multiple teachers

Really easy to set up a gift round for teachers Christmas present from the whole class. Simple to contribute and then split the money to the numerous members of the teaching team. Highly recommend

December 19, 2025
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Reply from GiftRound

We have had so many class collections this month it's been amazing. I'm glad you found it easy to split the GiftRound for those you were collecting for. 💛

Craig
GiftRound

Rated 5 out of 5 stars

Very easy to use and efficient!

Very easy to use and efficient!

December 19, 2025
GiftRound logo

Reply from GiftRound

Thank you for taking the time to leave a review. 🫶 We hope you'll be back to use our 100% free GiftRound service soon.

Craig
GiftRound

Rated 5 out of 5 stars

Would recommend

Easy to use and very quick response when I emailed to ask a question, great customer service.

December 16, 2025
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Reply from GiftRound

We have worked hard to make GiftRound easy to use but it's always backed up by our amazing customer support team. I'm glad they got back to you quickly. 🙌

Craig
GiftRound

Rated 5 out of 5 stars

Gift Round is great I have been using…

Gift Round is great I have been using it for a couple of years to organise collections for the teachers at my child’s school. Easy to set up, share with others, collect the money & then share the vouchers with the teachers. Would recommend & will definitely be using again

December 18, 2025
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Reply from GiftRound

Thank you so much for being a loyal customer. We are delighted that you enjoy using our service. We hope to see you again soon.

Craig
GiftRound

Rated 5 out of 5 stars

Easy to use and great for a school…

Easy to use and great for a school collection so many options to give to a teacher

December 16, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the lovely review! I’m really glad you found GiftRound easy to use and it’s great to hear it worked so well for a school collection. We love giving teachers plenty of choice and making sure group collections are free from start to finish, so it’s wonderful to know that came through in your experience.

Have a lovely Christmas and we hope to see you at GiftRound again soon.

Claire
GiftRound

Rated 5 out of 5 stars

What a brilliant thing

What a brilliant thing. We used Gift Round to set up an end of term collection for a teacher. It was simple to use, the link was easily shared in the class WhatsApp, there are NO fees, the money all went to the teacher, the card was easy to print with everyone's comments. There was an issue when I tried to complete the order, but I emailed at 6pm on a Thursday evening and the issue was resolved within 2 minutes by a friendly, engaged member of staff via email.

December 19, 2025
Unprompted review
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Reply from GiftRound

Thank you so much for taking the time to leave such a thoughtful review.
We’re really pleased to hear that GiftRound made your end-of-term collection easy to set up and share. We believe that group collections should be just that: free and easy, and we’re so happy to hear this was your experience.
We’re especially glad we could help resolve the issue quickly. Thanks again for your kind words and for choosing GiftRound. We look forward to celebrating again with you in the future.

Amy
GiftRound

Rated 4 out of 5 stars

Really positive Experience

Free to set up, really easy to use, gift cards can be used in so many shops. The only change I would make is having different fonts and colours for the messages. Overall a really good experience and I will be using again.

December 13, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the lovely review, I’m really glad you had such a positive experience and found GiftRound easy to use, with plenty of choice for the recipient.

And thank you too for the thoughtful feedback on message styling. Our GIFs, images and personalisation options are designed to help create a warm, coordinated “wall of messages” on the GiftRound, so everything feels connected and easy to read as more people contribute. We intentionally keep the fonts and colours limited to avoid things becoming cluttered or hard to follow but it’s great to hear what you’d enjoy and we’ll keep your suggestion in mind as we continue refining the experience.

We really appreciate you taking the time to share your thoughts and we’re delighted you’ll be using GiftRound again!

Claire
GiftRound

Rated 5 out of 5 stars

Really easy and no fees

Really easy and no fees - what is not to like!

December 13, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the lovely review!
Hearing “really easy and no fees” honestly makes our whole team smile, it’s exactly what we set out to make group collections feel like. Your feedback really confirms that our bold, fully-free approach to group collections is just as appreciated by customers as it is loved by us, thank you!

Claire
GiftRound

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