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GiftRound Reviews 373

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use for setting up and managing collections, highlighting the straightforward process for contributions and message sharing. Many appreciate the excellent customer service, noting quick, helpful, and human responses to their inquiries. The product itself, including the variety of gift options and the ability to personalize messages, is also highly valued. However, some people were dissatisfied with certain aspects, such as occasional difficulties with donations or printing vouchers. A few users also mentioned issues with the new platform, like the inability to split funds for multiple gifts or the lack of diverse font options for messages.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding the platform easy to set up,... See more

Product

Consumers find the product to be positive, highlighting its ease of use for setting up collections and... See more

Website

People report positive experiences with the website, highlighting its ease of use and navigation. Reviewers... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's helpfulness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting prompt replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Setting up the GiftRound was so quick and easy. With people in the office at different times and hybrid working the days of passing a card and collection around the office are long gone, so this is... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Stress free and so easy to set up

Stress free, very easy to set up, all messages can be written and shared later, I love gift round when Cole ring money for teachers or friends!
Choice of stores for the vouchers is a plus!

December 13, 2025
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Reply from GiftRound

Thank you so much for the 5-star review!

I’m really glad GiftRound helps keep things stress-free when group gifting and that being able to add and share messages worked well for you. The wide choice of stores is something we’re really proud of too, so it’s lovely to hear you really appreciated that flexibility of choice for your recipient.

Claire
GiftRound

Rated 5 out of 5 stars

All went smoothly and achieve the target

All went smoothly and achieve the target

December 13, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the 5-star review! I’m delighted to hear GiftRound worked so well for your collection.
We often hear from customers that their group collections are even more successful than traditional cash collections because contributing is so quick and easy and it’s wonderful to know that was your experience too.

We really appreciate you reviewing GiftRound to help others discover free and easy group collection.

Claire
GiftRound

Rated 5 out of 5 stars

Great customer service!

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people), they were fast, courteous and really helpful! You are talking to real people, not some chatbot and they even reply out of hours! I couldn't recommend this more warmly!

December 11, 2025
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Reply from GiftRound

Thank you so much for this wonderful review, it means a lot to our team.

I’m really glad you found the website easy to use and the help pages clear but especially delighted to hear how much you appreciated the support. Being human-focused in everything we do is so important to us, and it’s lovely to know that came through when you needed a hand. We’re always here to help, and your warm recommendation is so appreciated.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to set up and use

I found the GiftRound website easy to navigate. It was simple to set up a GiftRound and easy for people to access.
I had to amend the end date a few times and that was easy to do.
Once the end date had arrived it was easy to set up the voucher with a future date to arrive with the recipient.
The only thing I would enhance would be the saving of the messages into a better printable document - I know its an online service but we wanted to collect the messages online and then print them out to present as a 'card'.

December 5, 2025
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Reply from GiftRound

Thank you so much for the 5-star review! I’m really glad to hear GiftRound felt easy to navigate, simple to set up and flexible when you needed to adjust the dates - that’s exactly the experience we work hard to deliver. It’s also lovely to hear the scheduled voucher worked well for you.

I really appreciate your feedback about printing the messages. We believe connection is a real superpower and those shared messages and personal words matter so much, which is why we want our free printable message PDF to feel meaningful and effortless. If you have any ideas on how we could improve the current comments PDF, we’d truly love to hear them at support@giftround.co.uk.

Thank you again for using GiftRound and your lovely review,

Claire
GiftRound

Rated 5 out of 5 stars

Gifting made easy!

Helps us do what we want to! Send gifts to people through crowd-funding and keeps a track of the entire process.
Great amount of flexibility on appropriate reason.

October 1, 2025
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Reply from GiftRound

The GiftRound team have worked hard to make this process as easy as possible. I'm glad to hear that we helped you organise your group collection for a gift.

Craig
GiftRound

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to use for multiple people and collection! The set-to-schedule email with gift card is a great tool I'm sure the children's teacher and assistant will be delighted!

December 11, 2025
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Reply from GiftRound

This morning the GiftRound team took the opportunity to read some of the comments left by children and parents for their primary school teachers and they were AMAZING. I'm sure the teachers will love them even more. 🫶

Craig
GiftRound

Rated 5 out of 5 stars

Really easy to use

Really easy to use website. Clear instructions, great gift card options and free!

December 11, 2025
GiftRound logo

Reply from GiftRound

I'm so glad that you enjoyed our easy to use design and gift options. Thank you for taking the time to leave a review. Uppa!

Craig
GiftRound

Rated 5 out of 5 stars
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 star review!
I’m really glad you found it very easy to create and send your GiftRound, that’s exactly the experience we want for organisers.
We really appreciate you reviewing us to help others discover online group collections that are easy, joyful and always fee-free from start to finish.

Claire
GiftRound

Rated 5 out of 5 stars

This app was so very easy to use and…

This app was so very easy to use and the teachers loved seeing all the messages from all the parents. Highly recommend!

December 11, 2025
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Reply from GiftRound

I love reading this review and hearing how the teacher enjoyed all the messages. 🫶

Craig
GiftRound

Rated 5 out of 5 stars

Very easy to use and no fees

Very easy to use and no fees. Great service and very useful for teacher collections!

December 11, 2025
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Reply from GiftRound

Thank you so much for the 5 stars! I’m really glad you found GiftRound easy to use and perfect for teacher collections. With all four of us on the GiftRound team juggling family lives, we deeply appreciate any parent hack that makes things quicker and easier, especially in the Christmas busyness!

Thanks for using us and telling others about our service, we really appreciate it.

Have a lovely weekend!

Claire
GiftRound

Rated 5 out of 5 stars

Always super easy

Always super easy. Have used many times.

December 10, 2025
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Reply from GiftRound

Thank you for the 5 stars and for being a repeat GiftRound superstar!

Our team love hearing that it’s “always super easy,” because that’s exactly what we work so hard for.

Thank you for taking the time to leave a review, every one helps someone else discover free and easy group collections, and we appreciate your help, thank you.

Claire
GiftRound

Rated 5 out of 5 stars

So easy to use

So easy to use, great communication and prompts.

December 9, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the lovely review!
I’m really glad you found GiftRound easy to use and that the communication and prompts were helpful, we put a lot of care into making the whole experience feel smooth and supportive and it's brilliant to hear your feedback!
We really appreciate you reviewing GiftRound to help others discover free and easy group collections for gifts, thank you.

Claire
GiftRound

Rated 5 out of 5 stars

A great easy to use website

I've been using GiftRound for a few years now for work related gifts and it's such an easy website to use and very convenient when everyone in your team is hybrid working you still have a way for people to contribute to gifts.

December 6, 2025
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Reply from GiftRound

Thank you so much for this wonderful review!
Hearing that GiftRound makes group collections easy genuinely makes our whole team smile, as an independent business, feedback like this means the world to us.
I’m really glad it’s been a convenient way for your hybrid team to come together and celebrate someone.
Thank you!

Claire
GiftRound

Rated 5 out of 5 stars

So user friendly

The site is very user friendly and easy to manage.

December 6, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 stars! I’m really glad you found the site user-friendly and easy to manage - when we say we make group collections easy, we mean it. Our team spends every day refining the experience to make sure GiftRound is the easiest group collection platform out there.

We really appreciate you reviewing us to help others discover easy group collections.

Claire
GiftRound

Rated 5 out of 5 stars

Flexibility of the team and constant…

Flexibility of the team and constant communication - thank you

December 6, 2025
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Reply from GiftRound

Thank you so much for the 5 stars! It means a lot to hear that our flexibility and communication stood out. We love bringing a personal, human touch to support because our organisers are amazing people who bring others together to show someone they care. We’re always here for you.

Claire
GiftRound

Rated 4 out of 5 stars

Very easy to use but shame there is no…

Very easy to use but shame there is no longer the option to receive a physical card.

December 6, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for your lovely review, I’m really glad you found GiftRound easy to use.

We know some people miss physical cards, but moving away from posted items helps us keep GiftRound 100% fee-free and removes the stress of cards going missing in the post.

To keep things feeling special, we created the GiftRound PDF gift voucher and free group card, a beautifully designed, downloadable keepsake you can print or share instantly.

Thanks again for your feedback, we’re here to keep group gifting joyful, simple and without any fees.

Claire
GiftRound

Rated 5 out of 5 stars

Very easy to use and interface was very…

Very easy to use and interface was very straightforward

December 4, 2025
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Reply from GiftRound

Thank you so much for the 5 stars! I’m really glad GiftRound kept everything easy and straightforward for you - that’s exactly what we aim for.
We really appreciate you reviewing our platform to help others discover easy group collections that are fully free from start to finish. Thank you.

Claire
GiftRound

Rated 5 out of 5 stars

Great Idea

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big dates, Birthdays, Retirements etc. I had a problem printing a voucher and the team in GiftRound had it sorted in less than an hour, great customer service.

December 6, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for this wonderful review.
It means a lot to hear how GiftRound helps teams stay connected, especially with hybrid working becoming the norm.

I’m really glad I could help get your voucher sorted quickly, we’re always here to make the experience as smooth as possible.

Thanks again,
Claire
GiftRound

Rated 5 out of 5 stars

All great

All great. Thank you.

December 6, 2025
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Reply from GiftRound

Thank you! Short, sweet, and five stars - my favourite combination!
Delighted everything was great for you and we hope to see you back at GiftRound again.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use and share with a group of…

Easy to use and share with a group of people for a gift/collection.

December 4, 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 stars!
I’m really glad you found GiftRound easy to use and simple to share with your group. When we say we make things quicker and easier, we put a lot of care into making sure that’s exactly the experience you have. We truly appreciate you using GiftRound, thank you.

Claire
GiftRound

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