If I have option to give them negative star reviews I would. I ordered Rakhi for my brother from Germany to India on 11 Aug. It’s still haven’t delivered(29th Aug). No one is answering on WhatsApp or... See more
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We are in the business of delivering Gifts to India, but we don’t just deliver the ordered Gifts to India, we also deliver the emotions attached with the gifts. All our customers who Send Gifts to India through our website, have their loved ones miles away. Our customers spend a lot of time to select the perfect gift to send to their loved ones in India. To them, its not the gifts but also their feelings and emotions which are being delivered along with the Gifts to India. When you send Gifts to India, you convey how much you care for your loved ones.
Contact info
14 Maha Nirban Road, Nirvan Apartments, 700029, Kolkata
- +91-33-4015-4315
- reviews@giftstoindia24x7.com
- www.giftstoindia24x7.com
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Replied to 43% of negative reviews
Typically replies within 1 week
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I strongly Recommend…
I strongly recommend Giftstoindia24x7.com for sending gifts to your loved ones from anywhere in the world. It’s a trusted website with guaranteed quality, and they provide excellent support if there are any delivery concerns. The team is professional, kind, and truly prioritizes customer satisfaction. I was extremely happy with the on-time delivery of my Diwali 🪔 order for my brother’s family—they were delighted to receive fresh, high-quality sweets. I’m very thankful to Giftstoindia24x7.com for helping bring smiles to our celebration. A Great part is they do lot of Community/Charity work for poor children.

Reply from GiftstoIndia24x7.com
Very responsive
Very responsive, received with same date that I requested.

Reply from GiftstoIndia24x7.com
Amazing efforts 👏
I am not sure how their services are downgraded . They have done an amazing job in making sure to deliver an international order on time for a funeral. Their dedicated Sevices with amazing staff made it happen . Thank you Ravikanth👏 for your efforts in delivering an important message for a funeral on time . We as a family really appreciate it! GiftstoIndia for sure going to use your services in future. Glad that I found a reliable service in India. Pls keep it up.

Reply from GiftstoIndia24x7.com
Horrundous experience..basically the…
Horrundous experience..basically the person who attends the call or office in Gariahat branch..recently i rev6 a gift from USA in two intervals which were quite expensive according our currency..but received totally fungus chocolate and fruit quality like absolutely low ..flowers were ok ok..and some other things were just like bought from stock clearance it sell..my American friend got so disappointed..when he called they even didn't pick up the call..when I tried to talk..one very ill-mannered indecent male attend the call and asked me that whether I know the taste of chocolate or not..I feel this platform might have served good but now after didho est profit only.. specially it's very disappointing when becoz of such businessman india gets dishonored it criticized badly..shame on such people..I feel us guy will definitely avoid ..coz this man thought dollar payers are fools.
Disappointing Customer Service and Unfair Delivery Policy
I placed a Valentine’s Day order as a surprise and specifically asked customer service if I could track the delivery so I would know the expected delivery time. Unfortunately, they did not provide any tracking details.
When the delivery was attempted, the recipient was asleep and did not answer the call. I completely understand that this was not the delivery person’s fault. In fact, the delivery driver was polite, professional, and genuinely tried to help resolve the situation with minimal inconvenience.
However, when I contacted customer service to request a reattempt the next day, I was told that the order would be marked as “delivered” regardless of whether the recipient actually received it. I was informed that if I wanted the item delivered again, I would need to place a new order and pay again. There was no option offered for a redelivery or refund.
I find this policy extremely disappointing. As a customer, I made a reasonable request for tracking information in advance, and when a genuine delivery issue occurred, there was no flexibility or effort from customer service to help resolve it fairly.
The delivery staff handled the situation professionally, but the customer support experience was very poor. I expected better service, especially for a special occasion order.
Excellent service
Excellent service. I have used Gufts to India for a number of years and find them very reliable.

Reply from GiftstoIndia24x7.com
Never ever order from them scammers
Never ever order from them unless u want to spoiled someone birthday first of all never deliver on time second they deliver broken items and never take responsibility I wish I could leave 0 star . And items u been charged never delivered no idea where they disappeared when u ask they don’t believe keep saying it’s been delivered never received item lost money they stopped responding they messed up my nephew and niece birthday would never ever order again

Reply from GiftstoIndia24x7.com
I’ve had a fantastic experience with this company
I’ve had a fantastic experience with this company today, but thinking back in the past, the same applies. I hadn’t ordered for a while but this year for my wedding anniversary I needed to and only placed the order last night online.
I was updated a few hours later and the cake arrived fresh and on time , I was concerned the cake may get damaged in transit but the icing was untouched, arrived on time and apparently tasted delicious. Thanks for great service!

Reply from GiftstoIndia24x7.com

Reply from GiftstoIndia24x7.com
Extremely rude and unacceptable…
Extremely rude and unacceptable behavior from the vendor manager. I received a call from someone identifying himself as Soumen Roy, a vendor manager, who was abusive, ill-mannered, and even threatening—easily the worst customer interaction I’ve ever experienced.
Order ID: GTI2267622/2026: I had booked a gift on Jan 14 for delivery on Jan 19 through GiftstoIndia24x7, with full payment made in advance. The order status kept showing “Processed, will be delivered,” but customer care calls went unanswered and live chat was useless.
Although the gift was finally delivered around 8 pm, it was too late—the anniversary ceremony was already over. Very disappointing service, made worse by the shockingly rude behavior. I hope no other customer has to deal with this.
Great service
Great service! They are reliable, efficient and never disappoint!
The cakes and bouquets are also of great quality. Been using them for over a decade and never disappointed, unlike other companies.

Reply from GiftstoIndia24x7.com
Thank you so much for the wonderfull…
Thank you so much for the wonderfull job . Despite of not have the cake on whatsapp . Sean and Karan has help in making customized cake.

Reply from GiftstoIndia24x7.com
The delivery was quick,the gifts looked…
The delivery was quick,the gifts looked amazing,and the whole process was hassle free.Couldn't ask for a better experience! Really happy with the service.

Reply from GiftstoIndia24x7.com
*1/5 stars*
*1/5 stars*
If I could have rated negative , I would .
Disappointing experience with GiftsToIndia24x7. Ordered a birthday gift for my daughters grandma's 70th birthday, but it didn't arrive on time. Customer support was unhelpful and blamed me for not confirming delivery time. Despite advance ordering and specific delivery date , they failed to deliver. Poor communication and service. Wouldn't recommend.

Reply from GiftstoIndia24x7.com
They delivered my order on time
They delivered my order on time. Excellent customer service and great products with budget friendly options. I ordered red roses and a chocolate cake.

Reply from GiftstoIndia24x7.com
Great service
Good quality cake and flowers and delivered with utmost care and with a smile. Couldn’t be happier. Good work team GTI and many thanks for making my mum’s birthday more special.

Reply from GiftstoIndia24x7.com
Poor Customer Service and failed to deliver
I was supposed to have a gift delivered for a child on the 24th September. GTI not only purchased it directly from Amazon but also had them delivered it. For some reason they tried in early August not the date we asked for, and then when we find out in September it wasnt actually delivered, despite the GTI website showing it as delivered they tell me Amazon will not help as it's been too long. I didn't buy it from Amazon so rightly told GTI to resend it or refund me. They have now stopped communicating. I would very strongly suggest you avoid shopping there as their customer service and care is really very poor indeed.

Reply from GiftstoIndia24x7.com
Exceptional service and on time delivery
This company exceeded my expectations with their great delivery service. I'd surely choose them for my future gifting needs. The gifts were nicely packed and were delivered on time.

Reply from GiftstoIndia24x7.com
A Truly Delightful Experience
I'm so impressed with their service! My gifts arrived on time, and they met my requirements. The whole process was seamless, and sending a thoughtful surprise was so easy. Highly recommended!

Reply from GiftstoIndia24x7.com
Great service
I ordered flowers for next day delivery and they didn’t have the flowers that I chose. They instead processed the order with alternative flowers. Obviously they informed me via email about the changes they made and due to the time restriction they processed the delivery. As requested they also sent me the photo of the flower arrangement before the delivery. I must say the flower arrangement was amazing and it was delivered on time for the occasion. A very happy customer 😊

Reply from GiftstoIndia24x7.com
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