GiftstoIndia24x7.com Reviews 

6,050
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate prompt delivery services, friendly communication, and fresh items like custom cakes and beautiful flowers for special occasions. Many people state that orders arrive right on time and look amazing, making personal milestones and celebrations truly memorable. However, some reviewers were not happy with delayed deliveries that completely missed important family events and anniversaries. Customers also mentioned unhelpful customer support teams alongside serious problems with damaged goods or missing tracking details. Reviewers frequently expressed deep frustration when orders failed to show up and proper assistance was completely unavailable to resolve these issues.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service. While many reviewers experienced prompt and successful... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and great... See more

Order

Customers had ambiguous experiences with order processing, with some reviewers praising quick and successful... See more

Product

Consumers find product experiences to be divided, revealing stark contrasts in satisfaction. While some... See more

Customer service

People report ambiguous experiences with customer service. Many reviewers express severe disappointment,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I have option to give them negative star reviews I would. I ordered Rakhi for my brother from Germany to India on 11 Aug. It’s still haven’t delivered(29th Aug). No one is answering on WhatsApp or... See more

Rated 1 out of 5 stars

I was supposed to have a gift delivered for a child on the 24th September. GTI not only purchased it directly from Amazon but also had them delivered it. For some reason they tried in early August not... See more

Company replied

Rated 1 out of 5 stars

Horrundous experience..basically the person who attends the call or office in Gariahat branch..recently i rev6 a gift from USA in two intervals which were quite expensive according our currency..but r... See more

Rated 1 out of 5 stars

I bought gift card from them worth $98 dollars from them. Somehow, my relative didn't use it in 6 months and it got expired. I request them to renew it, but they refused to do it. They took my money a... See more

Company replied


Company details

  1. Gift Shop

Information provided by various external sources

We are in the business of delivering Gifts to India, but we don’t just deliver the ordered Gifts to India, we also deliver the emotions attached with the gifts. All our customers who Send Gifts to India through our website, have their loved ones miles away. Our customers spend a lot of time to select the perfect gift to send to their loved ones in India. To them, its not the gifts but also their feelings and emotions which are being delivered along with the Gifts to India. When you send Gifts to India, you convey how much you care for your loved ones.


Contact info

2.8

Average

TrustScore 3 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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2.8

All reviews

(6,050)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful service

Awful service. I ordered pink carnations, they did not send the same but replaced them with some dried up flowers. When I contacted their WhatsApp number the guy/gal on the other end argued with me that the flowers were not dry but looked good!
Avoid this scam.

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

Good service

The gifts were delivered on time and were fresh and were loved by my Mother on her 80th Birthday.
I will definitely use this site and service again. Keep up the good work.

July 8, 2021
Unprompted review
Rated 1 out of 5 stars

Really bad service. Wouldn't touch them with a barge pole

Really bad service. Items changed the last minute ( replaced flowers). A quick notification sent without the option of cancelling it. One of the fruits was rotten ( which they wouldn't believe ). They don't even have the courtesy to say sorry besides sending an automated email. Currently chatting with Aman on the their support and he is half-waiting for me to stop the chat by replying to a message every 10 minutes. ! Really appalling ! Please stay away from this service at all cost.

July 5, 2021
Unprompted review
Rated 1 out of 5 stars

Dont order from this company waste of your money

We ordered butterscotch cake and flowers worth of 35$. WASTE OF THAT MONEY. The cake was nowhere close to butterscotch had tuttyfrutty in the cake and the flowers were half dead . Domt take fooled by this company its to find any other company. I really like to give zero stars but i am not able to do it. Anyways beware of this company

July 3, 2021
Unprompted review
Rated 1 out of 5 stars

Very bad service

Very bad service. Firstly birthday flowers were delivered late. The birthday was almost over. And then when I cancelled a cake they didnt refund. I had to follow up with them for refund. Never again taking this service

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome Job of Delivering Gifts

GiftstoIndia24x7 is doing an awesome job of delivering the items to our loved ones who are stuck at home during this unprecedented time. Love their collection of gifts and customer service.
will recommend it.

June 1, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered 50 roses in a basket but they sent carnation WITHOUT informing me

I ordered 50 roses in a basket. They sent 50 carnations. Or as they say. They can't provide me how did the basket of carnations look like. We knew what we were ordering by looking at the pictures. Now we don't know what was sent and in what condition. Can they be trusted again with a nice order?

This change of our order was done by someone on their own without informing us. We were infomred after the receiver already received the flowers. So you don't even have an option to cancel the original order and send something else. Is this not active deception?

Hopefully, someone launches a better portal for gifts to India soon. Or I will do it myself.

May 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great team and exceptional customer…

Great team and exceptional customer service.I ordered a gift for my friend and there was something wrong with it.I connected with customer service and they responded immediately.They sent a new one and it was fast.I will definitely shop with them in future.Thank you for your service

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service and great product

Hi,there I am really appreciate thanks for the service delivery within time i had a two different orders for valentine's one for my husband and one for my son fiancee I ordered flowers and cakes both the item were good and fresh back home my husband and every one in the family was very happy when they received my gifts flowers and cakes my bhabhi told me we thought you ordered items online maybe not good but she is very happy when they received flowers they are very fresh and cakes also fresh and good quality test good hearing from them I am so happy I am definitely going to order next time and recommend my friends and family thanks everyone from gifts india24x7.com 😍❤

February 14, 2021
Unprompted review
Rated 1 out of 5 stars

***WARNING*** don’t use

***WARNING***Would leave minus if I could. Wish I read the reviews before ordering. They delivered totally different to what I ordered online. Then they try to pacify with only 15% on next order only. Won’t be using that because won’t be using these unprofessional cowboys again. Stay clear and don’t use them.

January 9, 2021
Unprompted review
Rated 1 out of 5 stars

Buyers beware! This is a scam

They have dupped us. They show one thing om the internet and deliver something totally poor qualitym If you care about sentiment for loved ones, I suggest not going with this company and try a different service. On top of this, rep hung up the phone on us when we complained about poor quality of items delivered. Horrible experience! Buyers beware of this scam! Reps name is Ayesha.

December 13, 2020
Unprompted review
Rated 1 out of 5 stars

last time using this service

last time using this service , had sent flowers fruits to family in india. all the fruites were rotten in the basket, flowers dint last for more than 2 days .

unhappy , would not recommend to anyone.

November 21, 2020
Unprompted review
Rated 4 out of 5 stars

It was nice to see the smile when they…

It was nice to see the smile when they delivered the flowers. They are not exactly the once. But close. Am well pleased. Iwill definitely order all my gifts from GTI24×7 will glad to recommend friends and family. Glad i found this site. Thanks

October 3, 2020
Unprompted review
Rated 1 out of 5 stars

I’ve purchased a smart phone form this…

I’ve purchased a smart phone form this website through pay pal a safest way of payment. After the confirmation, I received another email from gifts to india 24x7 that they I’ve revived the payment confirmation and due to security reasons this order will not be processed, and they want bank transfer because it’s high value product, Ive emailed them back asking for explanation regarding the bank transfer, it did not make any sense to me,I didn’t receive their email so call them.
it was a complete waste of time and huge disappointed they were not accepting PayPal’s payment and pushing me to only transfer on to their bank account...also nothing is mentioned on their web regarding this.. it’s looks like it’s pure scam according to me and pay pal..
After I spoke to PayPal and PayPal agreed with me too, I’ve asked one of the gifts to India’s 24/7 manager to cancel my order and which is already been credited in to their account.. badly disappointed and unprofessional..

October 2, 2020
Unprompted review
Rated 1 out of 5 stars

Very bed service I sent to my father…

Very bed service I sent to my father cake and perfume his birthday customers the girl they so lied do not trust them.i they say we can not deliver cake same day so I tell them do not sent them.please I send email they say they dint get my email they saw in my email they received they dont tell.me any thing after 4 days my father birthday they sent 2 perferum I tell them do not sentgive my money back still they send they hungry for money I guess.

Please who ever saw my review do not send this web site they all scam and liar people.who work ther stii my father receive perferum and also they dont give me my money back

August 12, 2020
Unprompted review
Rated 1 out of 5 stars

Stay Away !!! Scam !!!

Total scam. Stay away please !!! Took my money and didnt deliver the product that I ordered. Even the contact number provided in the company site is switched off. I wish you guys would shut down your so called company for everyone's sake.

August 6, 2020
Unprompted review
Rated 1 out of 5 stars

0 STAR

0 STAR. Wish I had read poor reviews on them before ordering from them. Completely awful. I used them to send sweets to my parents for Rakhi. Charged me Rs 1350 for sweets that were worth rs 200. Website showed a completely different pic vs. what was delivered. Parents actually wondered why I threw away money like that. Completely ruined the festival and left a bad taste in my mouth. Used their chat function to complain and the guy went silent without any resolution whatsoever. I might never use any online website in the future for sending gifts to India. SUCH THIEVES!!

August 5, 2020
Unprompted review
Rated 1 out of 5 stars

stay away from them

stay away from them. They are scam. Placed rakhi order and they say will deliver same day but no delivery done. Called customer service and they started telling me terms and conditions. And later in the day got email item delivered and when i called to confirm from family ,no delivery has been done. And again customer service guy says we will take complaint do something. Totally scam company. DO NOT BUY FROM THEM.

August 3, 2020
Unprompted review
Rated 1 out of 5 stars

Poor Quality and Service

Ideally 0 Stars. It delivers very poor quality cake and customer service is bad. For the flowers they update me 5hrs before the delivery that flowers are not available. It was my mom's 60th birthday and in the last moment I was not able to deliver the flowers as I cannot order it from somewhere else in such short notice.

June 29, 2020
Unprompted review

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